The e-business maturity model (EBMM) helps organizations assess their current capabilities and identify goals for improvement across five maturity levels: initial, repeatable, defined, managed, and optimized. It focuses on key organizational areas, including management, strategy, governance, processes, culture, and IT infrastructure. This model serves as a framework for successful e-business implementation, guiding organizations in their journey toward enhanced digital effectiveness.

1. E-Business 2.0 The E-Business Maturity Model (EBMM) Gijsbert van der Sleen Senior Business Consultant Customer Management

2. Contents What is an E-Business Maturity Model? Which levels of Maturity are identified? Which organizational aspects does it cover? The E-Business Maturity Model (EBMM)

3. What is an E-Business Maturity Model? The E-Business Maturity Model identifies: Where organizations are now Where they want to be And which factors need to be overcome to ensure that they get there

4. Which levels of maturity are identified? The E-Business Maturity Model is structured into five levels, based on the standard Capability Maturity Model terminology. 1. initial (E-Business chaotic) 2. repeatable (E-Business aware) 3. defined (E-Business enabled) 4. managed (Enterprise oriented) 5. optimized (Extended Enterprise) Continual improvement

5. Which organizational aspects does it cover? Any successful e-business implementation is dependent on 4 key areas of the organization: Management & Organization Vision & strategy Leadership & commitment Governance & Organizational alignment Processes & Procedures E-business process E-business integration Content management People & Culture Competencies Culture Communication IT & Infrastructure IT Strategy & vision IT Architecture & Infrastructure Business & IT alignment

6. The E-Business Maturity Model (EBMM)

7. For more information: Gijsbert van der Sleen M +31 6 51367049 E: gijsbert.vandersleen@atosorigin.com B: http://the-efuture.blogspot.com