Buy it 
Sell it 
Love it 
Buy it new, 
Buy it now 
World’s online 
marketplace 
Connecting buyers 
and sellers globally
Group 6 
Radhika Sethi 
Megha Sinha 
Priyanka Kanwar 
Prateek Jain 
Nishant Negi
ABOUT ebay 
• An American multinational internet consumer-to-consumer 
corporation. 
• Founded in 1995, headquartered in San Jose, California. and 
became a notable success story of the dot-com bubble 
• Multi-billion dollar business with operations localized in over 
thirty countries. 
• The company manages an online auction and shopping 
website in which people and businesses buy and sell a broad 
variety of goods and services worldwide.
1995–2012 2012–PRESENT 
• In addition to its auction-style selling, the website has since 
expanded to include "Buy It Now" standard shopping; 
shopping by UPC, ISBN, or other kind of SKU (via Half.com); 
online classified advertisements (via Kijiji or eBay Classifieds); 
online event ticket trading (via StubHub); online money 
transfers (via PayPal)[6] and other services.
Geographical Spread of 
eBay 
eBay 
North America 
HQ 
South America 
Europe 
Africa 
Australia 
Asia 
Canada 
United States 
Mexico 
Brazil 
Argentina 
Switzerland 
Germany 
Denmark 
Italy 
Czech republic 
Hungary 
Greece 
United 
kingdom 
Belgium 
Spain 
Netherlands 
Austria 
Malaysia 
Hong Kong 
India 
Vietnam Russia China Taiwan
Process based Structure eBay
Customers 
(buyers & Sellers) 
Product/Service 
(Platform facilitating buying and 
selling) 
Processes 
Eg. Auction +Buy it now 
Payment Process 
People Involved 
Information 
Involved 
Technology 
Involved 
FRAMEWORK
4. Pay (cheque/ Money order) 
7. Delivery 
5. Notify 
9. Pass Account
TECHNOLOGY 
INVOLVED
An architectural solution of this level is not only based on the software 
architecture but also on the system architecture, since the components 
that populate the system are not just web servers and web clients but it 
also has 
• databases, 
• security servers, 
• application servers, 
• proxy servers & 
• transaction servers. 
The system under discussion has a 3-tier architecture with a web-enabled 
device (a browser), application and transaction servers, and 
databases at the data services layer.
PEOPLE 
INVOLVED
Director 
Director 
Director 
Chairman and 
Founder 
Director 
Director 
CEO 
CFO 
CTO, product and 
marketplace 
Human resources 
President , PayPal 
Legal and 
secretary 
Chief Product 
officer 
Corporate 
Communication 
President, Global 
Marketplaces 
President, 
eBay enterprise 
Innovations and 
new ventures 
Director 
Director 
Director
• Seller’s information 
• Buyer’s information; online buyer’s 
registration 
• Site log for every customer visit, data 
mining capability to identify common 
customer path and appropriate 
response. 
• Payment information, secure credit 
card clearing, 
• No. of unique visitors, page visited, 
products purchased 
INFORMATION 
REQUIRED
Any Questions ?
Thank 
You

Ebay business process

  • 1.
    Buy it Sellit Love it Buy it new, Buy it now World’s online marketplace Connecting buyers and sellers globally
  • 2.
    Group 6 RadhikaSethi Megha Sinha Priyanka Kanwar Prateek Jain Nishant Negi
  • 3.
    ABOUT ebay •An American multinational internet consumer-to-consumer corporation. • Founded in 1995, headquartered in San Jose, California. and became a notable success story of the dot-com bubble • Multi-billion dollar business with operations localized in over thirty countries. • The company manages an online auction and shopping website in which people and businesses buy and sell a broad variety of goods and services worldwide.
  • 4.
    1995–2012 2012–PRESENT •In addition to its auction-style selling, the website has since expanded to include "Buy It Now" standard shopping; shopping by UPC, ISBN, or other kind of SKU (via Half.com); online classified advertisements (via Kijiji or eBay Classifieds); online event ticket trading (via StubHub); online money transfers (via PayPal)[6] and other services.
  • 5.
    Geographical Spread of eBay eBay North America HQ South America Europe Africa Australia Asia Canada United States Mexico Brazil Argentina Switzerland Germany Denmark Italy Czech republic Hungary Greece United kingdom Belgium Spain Netherlands Austria Malaysia Hong Kong India Vietnam Russia China Taiwan
  • 6.
  • 7.
    Customers (buyers &Sellers) Product/Service (Platform facilitating buying and selling) Processes Eg. Auction +Buy it now Payment Process People Involved Information Involved Technology Involved FRAMEWORK
  • 8.
    4. Pay (cheque/Money order) 7. Delivery 5. Notify 9. Pass Account
  • 9.
  • 10.
    An architectural solutionof this level is not only based on the software architecture but also on the system architecture, since the components that populate the system are not just web servers and web clients but it also has • databases, • security servers, • application servers, • proxy servers & • transaction servers. The system under discussion has a 3-tier architecture with a web-enabled device (a browser), application and transaction servers, and databases at the data services layer.
  • 11.
  • 12.
    Director Director Director Chairman and Founder Director Director CEO CFO CTO, product and marketplace Human resources President , PayPal Legal and secretary Chief Product officer Corporate Communication President, Global Marketplaces President, eBay enterprise Innovations and new ventures Director Director Director
  • 13.
    • Seller’s information • Buyer’s information; online buyer’s registration • Site log for every customer visit, data mining capability to identify common customer path and appropriate response. • Payment information, secure credit card clearing, • No. of unique visitors, page visited, products purchased INFORMATION REQUIRED
  • 14.
  • 15.