The document introduces e-commerce by defining it as any business transaction conducted over the Internet. It describes the three main categories of e-commerce as business-to-consumer (B2C), business-to-business (B2B), and consumer-to-consumer (C2C). Examples are provided for each category. The advantages of e-commerce are listed as increased sales, decreased costs, and allowing small businesses global reach. Disadvantages include inability to sell some products online and high capital investment needs.

1. An Introduction to E-Commerce Presented By:- Shishir Jain

2. An Introduction to E-Commerce What is e-commerce? What are the categories of e-commerce ? What are the advantages and disadvantages of e-commerce? Example

3. What is E -C ommerce E -commerce is a general term for any type of business, or commercial transaction that involves the transfer of information across the Internet. This covers a range of different types of businesses from consumer-based retail sites, like Amazon.com, through auction and music sites like eBay or MP3.com, to business exchanges trading goods or services between corporations.

4. E-commerce Categories There are Three Major e-commerce categories: Business to Consumer (or B2C ) e-commerce Business to Business (or B2B ) e-commerce (sometimes called e-procurement) Consumer-to-consumer (or C2C ) e-commerce

5. B2 C e-commerce Description Businesses sell products or services to individual customers (consumers) Example Walmart.com sells merchandise to consumers through its Web site Web site www.walmart.com

6. B2B E-commerce Description Businesses sell products or services to other businesses Example Grainger.com sells industrial supplies to large and small businesses through its Web site Web site www.grainger.com

7. C 2 C e-commerce Description Participants in an online marketplace can buy and sell goods with each other Example Consumers and businesses trade with each other on eBay.com Web site www.ebay.com

8. Advantages of E-commerce Increases sales, decreases cost Allows small businesses to have global customer base Reduced cost through electronic sales enquires, price quotes and order taking Provides purchasing opportunities for buyers (businesses can identify new suppliers and partners) Increase speed and accuracy for exchanged information, thus reducing cost

9. Disadvantages of E-commerce Inability to sell some products (e.g. high cost jewelry and perishable foods, although supermarkets like www.Tesco.com delivers to your home) The newness and evolution of the current technology Many products require a large number of people to purchase to be viable High capital investment

10. E-commerce Categories Example You are a computer manufacturing company who performs the following activities on the Internet: Sells computers to individuals ( B2C ) Purchases parts (e.g. hard drives, power supplies etc.) from a supplier ( B2B ) On eBay.com individuals buy and sell this brand of computers ( C2C )

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