This document outlines Dynamic Methods' project management processes from 2011-2015. It discusses implementing Agile and Scrum processes, expanding sales offices in Europe and the UAE, and improving project monitoring. Key goals in 2011 included ISO 9001 certification and strengthening communication between stakeholders and developers. The document also provides examples of projects that experienced delays due to unclear requirements and outlines Discovery, Definition, and Execution project teams to help manage projects more efficiently.