ZENWorks decreases IT administration time by providing server monitoring and management, asset management and reporting, security and control for servers and workstations, and patch management in a way that is very network friendly and does not require customization, resulting in reduced cost of ownership per PC. It offers desktop management through controlled application distribution, central point of management, and decreased deployment time with rich distribution targeting. The competition lacks robustness, flexibility, and has high network costs, while ZENWorks provides desktop security through standardization, powerful imaging, remote imaging, remote control for the help desk, and policy controlled software management including support for mobile users.