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Frequently	Asked	Questions
3 Basics of Strategy Execution & Adoption
September, 2019
MBI – GP Strategies Company Confidential
Introductions
Erica M. Tetuan
Change Management Practice Lead
Agenda
7
•  Getting Clear on Intent
•  Garnering the Right Support
•  Planning for What Might
Go Wrong
8
What are your biggest barriers
when driving strategy adoption?
Poll
9
Getting Clear on Intent
Question: Things to consider when writing answers:
At a high-level, what is the scope of this initiative?
What are we trying to solve? What current or anticipated problems do we have and don’t want?
What do we want but don’t yet have? Why is this solution or set of solutions the right answer
versus other means of getting there? What aspect of the strategy does it support?
What is it?
Why?
Why now?
What if we don’t do this?
What’s changing?
What specifically is the driving factor for doing this now versus a year ago, next year, etc.?
If we continue to do what we’ve always done, what will that lead to? What are the implications of
not taking on this effort now? Will the problem get worse? What opportunity will we miss?
How will the future state differ from the current state (e.g., results, processes, behaviors,
mindsets)?
10
Do you do an excellent job
aligning on strategic intent?
Yes / No
Poll
11
Identify which leaders need to support the initiative
•  Think directly and indirectly
–  Which business units actually
have to make a change
–  Which business units have
to support the change
Assess if those leaders support the change
Assess each leaders’ aptitude for being an engaged
advocate for the change
Ensure each leader whose support you need for
success is on-board and engaged prior to go-live
Garnering the Right Support
12
Sponsorship Alliance Assessment Map
CEO
EVP
Operations
VP
VP
VP
EVP
Technology
VP
VP
EVP HR
VP L&D
VP HRBP
EVP
Finance
VP
EVP Supply
Chain
VP
13
Do you assess and map out your
sponsor alliance?
Yes / No
Poll
14
Predictive Planning
PreMortem1
1Klein, G. (2008). Performing a Project Premortem. IEEE Engineering Management Review, 36(2), 103-104. doi:10.1109/emr.2008.4534313
Process for identifying the causes of failure before they occur
Stakeholder Engagement
Develop and execute mitigation strategies
Pretend the initiative has failed
Generate all of the reasons for failure
Rank them from most likely to occur to least likely to occur
Rank them by level of business impact
Work directly with
end users during
solution design
Ensure the design
solves business,
stakeholder, and
customer
problems
When you
have to take an
unpopular decision
use that data for
an informed
rollout plan
Use social and
emotional
intelligence to
predict points of
resistance
15
Do you engage in tactics to help
predict and mitigate failure
before go-live?
Yes / No
Poll
Q&A
16
We’re at our best when helping our clients achieve their best.
Making a meaningful impact on the world together.
We’re social, chat with us!
gpstrategies.com
@gpcorp gpstrategies blog.gpstrategies.com gp-strategies-corporation GPStrategiesCorp info@gpstrategies.com
© 2019 GP Strategies Corporation. All rights reserved. GP Strategies, GP Strategies and logo design, Academy of Training, Asentus, B2B Engage, Bath Consultancy Group, Beneast Training, BlessingWhite, CLS Performance Solutions,
Clutterbuck Associates, Communication Consulting, Effective-People, Emantras, Future Perfect, GP Sandy, Hula Partners, IC Axon, Information Horizons, Jencal Training, Lorien Engineering Solutions, Marton House, Maverick Solutions,
McKinney Rogers, Milsom, Option Six, PCS, PerformTech, PMC, Prospero Learning Solutions, Rovsing Dynamics, RWD, Smallpeice Enterprises, TTi Global, Ultra Training, Via Training, YouTrain, EtaPRO, GPCALCS, GPiLEARN, GPiLEARN+,
GPSteam, and VirtualPlant are trademarks or registered trademarks of GP Strategies Corporation in the U.S. and other countries. All other trademarks are trademarks or registered trademarks of their respective owners. Proprietary to GP
Strategies Corporation
17
Erica M. Tetuan
Change Management Practice Lead
etetuan@gpstrategies.com
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Register for the next webinar!
MOVING BEYOND EMPLOYEE
ENGAGEMENT: THE EMPLOYEE
EXPERIENCE INDEX
Wednesday, September 18, 2019
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer Webinars at
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DRIVING STRATEGY: HOW TO AVOID THE TOP THREE MISTAKES

  • 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  • 2. #CLOwebinar Tools You Can Use Audio Control –  A dial in number will not be provided. –  The audio will stream through your headphones or computer speakers. –  Also check your computer’s volume for external speakers or headsets.
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  • 5. 3 Basics of Strategy Execution & Adoption September, 2019 MBI – GP Strategies Company Confidential
  • 6. Introductions Erica M. Tetuan Change Management Practice Lead
  • 7. Agenda 7 •  Getting Clear on Intent •  Garnering the Right Support •  Planning for What Might Go Wrong
  • 8. 8 What are your biggest barriers when driving strategy adoption? Poll
  • 9. 9 Getting Clear on Intent Question: Things to consider when writing answers: At a high-level, what is the scope of this initiative? What are we trying to solve? What current or anticipated problems do we have and don’t want? What do we want but don’t yet have? Why is this solution or set of solutions the right answer versus other means of getting there? What aspect of the strategy does it support? What is it? Why? Why now? What if we don’t do this? What’s changing? What specifically is the driving factor for doing this now versus a year ago, next year, etc.? If we continue to do what we’ve always done, what will that lead to? What are the implications of not taking on this effort now? Will the problem get worse? What opportunity will we miss? How will the future state differ from the current state (e.g., results, processes, behaviors, mindsets)?
  • 10. 10 Do you do an excellent job aligning on strategic intent? Yes / No Poll
  • 11. 11 Identify which leaders need to support the initiative •  Think directly and indirectly –  Which business units actually have to make a change –  Which business units have to support the change Assess if those leaders support the change Assess each leaders’ aptitude for being an engaged advocate for the change Ensure each leader whose support you need for success is on-board and engaged prior to go-live Garnering the Right Support
  • 12. 12 Sponsorship Alliance Assessment Map CEO EVP Operations VP VP VP EVP Technology VP VP EVP HR VP L&D VP HRBP EVP Finance VP EVP Supply Chain VP
  • 13. 13 Do you assess and map out your sponsor alliance? Yes / No Poll
  • 14. 14 Predictive Planning PreMortem1 1Klein, G. (2008). Performing a Project Premortem. IEEE Engineering Management Review, 36(2), 103-104. doi:10.1109/emr.2008.4534313 Process for identifying the causes of failure before they occur Stakeholder Engagement Develop and execute mitigation strategies Pretend the initiative has failed Generate all of the reasons for failure Rank them from most likely to occur to least likely to occur Rank them by level of business impact Work directly with end users during solution design Ensure the design solves business, stakeholder, and customer problems When you have to take an unpopular decision use that data for an informed rollout plan Use social and emotional intelligence to predict points of resistance
  • 15. 15 Do you engage in tactics to help predict and mitigate failure before go-live? Yes / No Poll
  • 17. We’re at our best when helping our clients achieve their best. Making a meaningful impact on the world together. We’re social, chat with us! gpstrategies.com @gpcorp gpstrategies blog.gpstrategies.com gp-strategies-corporation GPStrategiesCorp info@gpstrategies.com © 2019 GP Strategies Corporation. All rights reserved. GP Strategies, GP Strategies and logo design, Academy of Training, Asentus, B2B Engage, Bath Consultancy Group, Beneast Training, BlessingWhite, CLS Performance Solutions, Clutterbuck Associates, Communication Consulting, Effective-People, Emantras, Future Perfect, GP Sandy, Hula Partners, IC Axon, Information Horizons, Jencal Training, Lorien Engineering Solutions, Marton House, Maverick Solutions, McKinney Rogers, Milsom, Option Six, PCS, PerformTech, PMC, Prospero Learning Solutions, Rovsing Dynamics, RWD, Smallpeice Enterprises, TTi Global, Ultra Training, Via Training, YouTrain, EtaPRO, GPCALCS, GPiLEARN, GPiLEARN+, GPSteam, and VirtualPlant are trademarks or registered trademarks of GP Strategies Corporation in the U.S. and other countries. All other trademarks are trademarks or registered trademarks of their respective owners. Proprietary to GP Strategies Corporation 17 Erica M. Tetuan Change Management Practice Lead etetuan@gpstrategies.com
  • 18. #CLOwebinar Register for the next webinar! MOVING BEYOND EMPLOYEE ENGAGEMENT: THE EMPLOYEE EXPERIENCE INDEX Wednesday, September 18, 2019 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at clomedia.com/webinars