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A new recording approach from
             VirtualLogger LLC
   Objective:
    ◦ 100% recording of office phones (VOIP only)
    ◦ Office size: 1- 25 phones
    ◦ Simple, no hassle for staff
   Issues:
    ◦   Limited technical expertise
    ◦   Storage
    ◦   Security
    ◦   Support
   Tiny server installs anywhere
   Records offices up to 25 phones
   Cost-effective for a single phone
   Requires no technical expertise for install
   Highly reliable
   All storage/access is offsite
   Secure: Encrypted, PCI compliant
   6.6 (L) x 3.6 (W) x .9 (H) (inches)
   Weight: <12 ounces
   Power input: 100-240VAC/50-60Hz 19W
   Power use: 5V/3.0A
   No fan, no noise
   Suitable for small offices (5 – 25 phones)
   Projected form factor:
    ◦   11.7 (L) x 5.8 (W) x 3.4 (H) (inches)
    ◦   Weight: <36 ounces
    ◦   Power input: 100-240VAC/50-60Hz 19W
    ◦   Power use: 15V/12.0A
    ◦   No or very small fan – comparable to a laptop
    ◦   Suitable for larger offices (25 - 50 phones)
   Added features:
    ◦ Network bridge operates without power
    ◦ Larger cache to survive extended network failure
For multiple phones:
 Unplug LAN cable to PBX (black dashed line)

 Plug that line into DreamLogger (green dashed line)

 Run new cable from DreamLogger to PBX (green
                                                            VOIP Phones
  solid line)                                               (dedicated
 Turn on DreamLogger                                       phone sets or
                                                            soft phones)
 Also works on cable to LAN switch to phones
                                                   Dream
                                                   Logger



          Internet            Router




                                             PBX
For a single phone:
 Unplug LAN cable to phone (black dashed line)

 Plug that line into DreamLogger (green dashed line)

 Run new cable from DreamLogger to Phone (green
                                                        VOIP Phones
  solid line)                                           (dedicated
                                                        phone sets or
 Turn on DreamLogger                                   soft phones)
                                             Dream
                                             Logger




         Internet           Router




                                            PBX
1.   DreamLoggger bridge maintains flow of network traffic to PBX or phone
2.   Simultaneously, VOIP packets are copied and encrypted
3.   Copied packets are sent to VirtualLogger Central Operations
4.   At VirtualLogger, VOIP packets converted to WAV files, stored for client use

                                                                          VOIP Phones
                                                 2
                                                      Dream
                                                      Logger



                               Router
           Internet
                                                           1

                                    3

                                                     PBX




                               VirtualLogger
                      4      Operations Center
1.   DreamLogger bridge maintains flow of network traffic to PBX or phone
2.   Simultaneously, VOIP (RTP/Call Control) packets are copied and encrypted
3.   Copied packets are sent to VOIP recorder
4.   Data is processed to simulate packets from SPAN or network tap
5.   At recorder, VOIP packets processed per VOIP recording method
                                                                        VOIP Phones
                                                    2
                                                            Dream
                                                            Logger


                                   Router
           Internet
                                                              1

                                        3

                                                             PBX
                         Data
                      conversion


                           4
                                            VOIP recorder
                                   5
   Run cable from SPAN port or network tap to DreamLogger
    (green dashed line)
   Run cable from DreamLogger to LAN switch or router
   Turn on DreamLogger
   Eliminates failure point (DreamLogger network bridge)    VOIP Phones
                                                             (dedicated
   Requires SPAN, mirror port or network tap                phone sets or
                                                             soft phones)

                                                 Dream
                                                 Logger



              Internet        Router




                                                 LAN
                                                switch/
                                       PBX
                                                  tap
   DreamLogger simulates SPAN/tap
    ◦ No change to Codec or call control packets
    ◦ Existing encryption is not affected
    ◦ Recording works as though connected via SPAN/tap
   Works for VOIP calls only
    ◦ TDM process in development

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DreamLogger Introduction

  • 1. A new recording approach from VirtualLogger LLC
  • 2. Objective: ◦ 100% recording of office phones (VOIP only) ◦ Office size: 1- 25 phones ◦ Simple, no hassle for staff  Issues: ◦ Limited technical expertise ◦ Storage ◦ Security ◦ Support
  • 3. Tiny server installs anywhere  Records offices up to 25 phones  Cost-effective for a single phone  Requires no technical expertise for install  Highly reliable  All storage/access is offsite  Secure: Encrypted, PCI compliant
  • 4. 6.6 (L) x 3.6 (W) x .9 (H) (inches)  Weight: <12 ounces  Power input: 100-240VAC/50-60Hz 19W  Power use: 5V/3.0A  No fan, no noise  Suitable for small offices (5 – 25 phones)
  • 5. Projected form factor: ◦ 11.7 (L) x 5.8 (W) x 3.4 (H) (inches) ◦ Weight: <36 ounces ◦ Power input: 100-240VAC/50-60Hz 19W ◦ Power use: 15V/12.0A ◦ No or very small fan – comparable to a laptop ◦ Suitable for larger offices (25 - 50 phones)  Added features: ◦ Network bridge operates without power ◦ Larger cache to survive extended network failure
  • 6. For multiple phones:  Unplug LAN cable to PBX (black dashed line)  Plug that line into DreamLogger (green dashed line)  Run new cable from DreamLogger to PBX (green VOIP Phones solid line) (dedicated  Turn on DreamLogger phone sets or soft phones)  Also works on cable to LAN switch to phones Dream Logger Internet Router PBX
  • 7. For a single phone:  Unplug LAN cable to phone (black dashed line)  Plug that line into DreamLogger (green dashed line)  Run new cable from DreamLogger to Phone (green VOIP Phones solid line) (dedicated phone sets or  Turn on DreamLogger soft phones) Dream Logger Internet Router PBX
  • 8. 1. DreamLoggger bridge maintains flow of network traffic to PBX or phone 2. Simultaneously, VOIP packets are copied and encrypted 3. Copied packets are sent to VirtualLogger Central Operations 4. At VirtualLogger, VOIP packets converted to WAV files, stored for client use VOIP Phones 2 Dream Logger Router Internet 1 3 PBX VirtualLogger 4 Operations Center
  • 9. 1. DreamLogger bridge maintains flow of network traffic to PBX or phone 2. Simultaneously, VOIP (RTP/Call Control) packets are copied and encrypted 3. Copied packets are sent to VOIP recorder 4. Data is processed to simulate packets from SPAN or network tap 5. At recorder, VOIP packets processed per VOIP recording method VOIP Phones 2 Dream Logger Router Internet 1 3 PBX Data conversion 4 VOIP recorder 5
  • 10. Run cable from SPAN port or network tap to DreamLogger (green dashed line)  Run cable from DreamLogger to LAN switch or router  Turn on DreamLogger  Eliminates failure point (DreamLogger network bridge) VOIP Phones (dedicated  Requires SPAN, mirror port or network tap phone sets or soft phones) Dream Logger Internet Router LAN switch/ PBX tap
  • 11. DreamLogger simulates SPAN/tap ◦ No change to Codec or call control packets ◦ Existing encryption is not affected ◦ Recording works as though connected via SPAN/tap  Works for VOIP calls only ◦ TDM process in development