This document provides a summary of the key events at Dreamforce 2020, including:
- Keynote speeches from Marc Benioff, Travis Kalanick, Larry Baer, and Satya Nadella
- Breakout sessions on Tuesday through Thursday covering topics like financial force, certification classes, and women's leadership
- Special events like Dreamfest, Admin's Day, and a day of mindfulness
- Dreamforce runs from September 14-18, 2020 in San Francisco
The Future of Social Intelligence - Extracting the Gold from Social Media #sm...Alterian
Companies are just beginning to grasp the true power of social data. The ability to collect feedback without the need for costly market research studies, surveys, and focus groups is a relatively new prospect. But as brands have started measuring, many sense that they could (and should) be doing much more with the abundant data at their finger tips. Simply collecting data is not enough. To remain competitive, marketers must fully realize the breadth and depth of knowledge and insights they can gain from online conversations.
Scott Briggs discusses the state of social media intelligence today and where we are headed in the future. He outlines the advanced techniques that forward-thinking brands are using to move from simply collecting data to truly analyzing and drawing insights that are fueling smart business decisions.
The future of social intelligence is predictive, strategic, and unlike social measurement as you know it today. Are you ready?
The Fail Trail: Analyzing the impact of a PR CrisisAlterian
What happens to a brand’s reputation when they face a PR nightmare that plays out on social media?
Alterian analyzed three case studies -Nestle, United Airlines and Dominos - to measure the effect a crisis has on a brand. How severe was the public’s reaction? How long did it take for the brand’s reputation to return to their pre-crisis average? How varied was the impact for each of these slightly different cases? Does the way a brand responds impact the severity of the crisis?
Check out our analysis of what happens when a PR nightmare strikes.
The Future of Social Intelligence - Extracting the Gold from Social Media #sm...Alterian
Companies are just beginning to grasp the true power of social data. The ability to collect feedback without the need for costly market research studies, surveys, and focus groups is a relatively new prospect. But as brands have started measuring, many sense that they could (and should) be doing much more with the abundant data at their finger tips. Simply collecting data is not enough. To remain competitive, marketers must fully realize the breadth and depth of knowledge and insights they can gain from online conversations.
Scott Briggs discusses the state of social media intelligence today and where we are headed in the future. He outlines the advanced techniques that forward-thinking brands are using to move from simply collecting data to truly analyzing and drawing insights that are fueling smart business decisions.
The future of social intelligence is predictive, strategic, and unlike social measurement as you know it today. Are you ready?
The Fail Trail: Analyzing the impact of a PR CrisisAlterian
What happens to a brand’s reputation when they face a PR nightmare that plays out on social media?
Alterian analyzed three case studies -Nestle, United Airlines and Dominos - to measure the effect a crisis has on a brand. How severe was the public’s reaction? How long did it take for the brand’s reputation to return to their pre-crisis average? How varied was the impact for each of these slightly different cases? Does the way a brand responds impact the severity of the crisis?
Check out our analysis of what happens when a PR nightmare strikes.
Improve Your Customer Service Standards With PEPI MethodBornevia
PEPI consist of four important ways to improve your company’s standard. Purpose, Enforce, Peer pressure, and Input.
These four fundamentals can do a lot to help you find company wide support for new standards you introduce. And to keep those standards alive after the introduction.
Article from Business Management magazine: ClearAction and Seybold Group discuss the business case for a customer-centric organization. See http://ClearActionCX.com Contact us at OptimizeCX@ClearActionCX.com
To differentiate customer experience, do something your competitors aren't doing in customer experience management. Re-examine how you're listening to customers, viewing customers' expectations, and focusing your employees and business rituals on customers. See http://ClearActionCX.com Contact us at OptimizeCX@ClearActionCX.com
Creating customer centric culture for your organisationDr. Janne Ohtonen
This presentations shows you how you can create a customer centric culture into your organisation. All techniques presented here are proven to work in organisations all over the world. Do not hesitate to contact me for a discussion on how to implement it in your organisation.
Connect with me in LinkedIn: http://linkedin.com/in/janneohtonen
Customer Engagement is now becoming a widely used term within Marketing, but what does it actually mean? This presentation aims to clarify what customer engagement is and reinforce the importance of cross-channel collaboration. It focuses on identifying the challenges faced by organisations striving to achieve this level of engagement and how they can be addressed.
Marketing is getting tougher day by day. Traditional Ways seem way out of context.
In this day and age of competence and choice-overload, marketers have to be innovative in their approach to acquire users.
We at Smartican have come with a new method to gain more traction. Its called the "Customer Engagement Model". Lets share and discuss possibilities in this kind of marketing model.
And thank you for looking at this presentation. :)
Customer engagement is the process of actively building, nurturing, and managing relationships with customers. Customer engagement can unlock exponential growth for your company. Learn more about how it's done.
Slides for a two day workshop in Shanghai for a multinational client. Contrasting a product vs. a customer oriented company. Utilizing the Business Model Canvas and IBM Studies to create an awareness for building a value proposition and customer centricity.
Leadership Development Success !
A document explaining WHY your business needs the Alliance from Achieve Forum and WHAT the benefits are of the this new cost effective industry leading membership.
xAPI: What Does an Instructional Designer Need to Know?TorranceLearning
Learning Solutions Conference #LSCon 2016 presentation on xAPI for instructional designers, including "What is xAPI?" and a comparison of what we can track in SCORM vs. what we can track now in xAPI
Improve Your Customer Service Standards With PEPI MethodBornevia
PEPI consist of four important ways to improve your company’s standard. Purpose, Enforce, Peer pressure, and Input.
These four fundamentals can do a lot to help you find company wide support for new standards you introduce. And to keep those standards alive after the introduction.
Article from Business Management magazine: ClearAction and Seybold Group discuss the business case for a customer-centric organization. See http://ClearActionCX.com Contact us at OptimizeCX@ClearActionCX.com
To differentiate customer experience, do something your competitors aren't doing in customer experience management. Re-examine how you're listening to customers, viewing customers' expectations, and focusing your employees and business rituals on customers. See http://ClearActionCX.com Contact us at OptimizeCX@ClearActionCX.com
Creating customer centric culture for your organisationDr. Janne Ohtonen
This presentations shows you how you can create a customer centric culture into your organisation. All techniques presented here are proven to work in organisations all over the world. Do not hesitate to contact me for a discussion on how to implement it in your organisation.
Connect with me in LinkedIn: http://linkedin.com/in/janneohtonen
Customer Engagement is now becoming a widely used term within Marketing, but what does it actually mean? This presentation aims to clarify what customer engagement is and reinforce the importance of cross-channel collaboration. It focuses on identifying the challenges faced by organisations striving to achieve this level of engagement and how they can be addressed.
Marketing is getting tougher day by day. Traditional Ways seem way out of context.
In this day and age of competence and choice-overload, marketers have to be innovative in their approach to acquire users.
We at Smartican have come with a new method to gain more traction. Its called the "Customer Engagement Model". Lets share and discuss possibilities in this kind of marketing model.
And thank you for looking at this presentation. :)
Customer engagement is the process of actively building, nurturing, and managing relationships with customers. Customer engagement can unlock exponential growth for your company. Learn more about how it's done.
Slides for a two day workshop in Shanghai for a multinational client. Contrasting a product vs. a customer oriented company. Utilizing the Business Model Canvas and IBM Studies to create an awareness for building a value proposition and customer centricity.
Leadership Development Success !
A document explaining WHY your business needs the Alliance from Achieve Forum and WHAT the benefits are of the this new cost effective industry leading membership.
xAPI: What Does an Instructional Designer Need to Know?TorranceLearning
Learning Solutions Conference #LSCon 2016 presentation on xAPI for instructional designers, including "What is xAPI?" and a comparison of what we can track in SCORM vs. what we can track now in xAPI
Learnitect develops outstanding leadership at the world's fastest growing companies. Our typical clients are tech companies scaling from 10s to 100s of people. Our teaching pillars are maximum impact with minimum disruption, practical curriculum, peer network, and expert faculty
How to Make Workplace Learning Stick: 10+ Marketing Tactics for L&D SuccessUdemy for Business
https://business.udemy.com/resources/make-workplace-learning-stick-webinar/
2017 is the year for L&D to push the envelope and innovate workplace learning. To do this, we must think outside the box and put on our marketing hats.
Join Dollar Shave Club and Udemy for Business on March 16 for an in-depth discussion on innovative marketing ideas to reinvent your L&D programs and create a strong, authentic culture of learning that sticks.
Walk away with:
- 10+ hands-on marketing tactics that drive learning engagement in the workplace
- How to implement an L&D engagement strategy using 4 proven marketing stages
- Best practices to promote content that will end up going “viral” via your company’s internal communication channels
- How to begin to think like a marketer when driving learning adoption
Master the art of the interview process to become the super recruiter in the industry. Sanjoe Tom Jose, CEO, Talview and Shwetha Jain, HR, Wockhardt, speaks about mastering the modernized interview process.
Candidate Experience: Attract Top Talent Who Say “Yes” to Your Job OpportunitiesAggregage
Your company doesn’t have to be a household name to attract top talent. Nor do you have to spend tons of money. You can effectively showcase your company and sell people on your job opportunities by delivering a personalized hiring experience.
Join Chief Advisor & Strategist of the Wintrip Consulting Group, Scott Wintrip, as he explains how to attract the attention of quality candidates, design and run a faster and more engaging hiring process, and get prospective hires to sell themselves on accepting your job offer.
Candidate Experience: Attract Top Talent Who Say “Yes” to Your Job OpportunitiesNaba Ahmed
Your company doesn’t have to be a household name to attract top talent. Nor do you have to spend tons of money. You can effectively showcase your company and sell people on your job opportunities by delivering a personalized hiring experience.
Join Chief Advisor & Strategist of the Wintrip Consulting Group, Scott Wintrip, as he explains how to attract the attention of quality candidates, design and run a faster and more engaging hiring process, and get prospective hires to sell themselves on accepting your job offer.
Get an insider's look into how LinkedIn can help power your hiring. To learn how LinkedIn can help with your recruiting efforts, check out our Talent Solutions page, business.linkedin.com/talent-solutions
Diversity in the technical workforce is a valuable asset for all companies, because it encourages different types of thinking and taps into the full potential of your team. Come learn from one AWS organization how a fast-moving, fast-growing team has put in place a "diversity circle" for personal and professional development. This program provides a peer mentoring group that builds skills and establishes informal networking support. The host and active participants of this two-year program will share tips and best practices for running a diversity peer mentoring group that spans engineering, product management, and operations.
Similar to Dreamforce Comes to You: October 2015 (20)
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
4. Summa, Salesforce User Group & Customer Speakers
Adam Menzies Linda Johnson Casey Kaliszewski Steve Lippock
John Szurley
(SFDC UG)
Scott Shelander
(Matthews)
Felipe Leiva
(PPG)
5. Salesforce & FinancialForce Speakers
Chris Dugan Tarek Jalbout Alissa Winkler Travis DeMarco
Andrew Brogan Schuyler Kaye Joan Scalon-Alicea Erik Norman
10. Get Ready for a New Kind of Customer Success
Wednesday: September 16th
1. Fireside Chat: Marc Benioff and Travis Kalanick, CEO, Uber
2. Larry Baer, President and CEO, San Francisco Giants
3. Marc Benioff’s Opening Keynote Address
4. Satya Nadella, CEO, Microsoft
…and breakout sessions and 2 Cloud Expos and…
11. Thursday: September 17th
• Product deep-dive
• Women's Leadership Summit: Advancing Women in the Workplace
• First ever Admin’s Day
• Dreamfest
• Day of Mindfulness