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DoubleClick Analytical Tools
David Špinar, Google
Google Confidential & Proprietary
Complete Suite for holistic view on online advertising
2
Paid
search
Reservation
display/video
Programmatic
display/video
Google Confidential & Proprietary
AdServer Web Analyticsvs
Focus on impact of advertising/traffic acq. Focus on user behaviour on a website
Measured along the way Measured at the destination
Stronger in “post-visit” metricsStronger in “pre-visit” metrics.
Key challenge: missing organic and direct Key challenge: missing impressions
Easier touchpoint segmentation More difficult touchpoint segmentation
Costs money (CPM, CPC etc.) To limited extend for free
Google Confidential & Proprietary
Typical challenges ahead of attribution modelling that
cannot be solved with any web analytics tool.
4
De-duplication
and Active Bidding
Able to act on
your insights?
Clicks? Impressions?
Views?
All touch points
available?
Viewability? Cross-
environment effects?
Full and true
picture?
Google Confidential & Proprietary
Was it seen by humans?Fraud Protection
Far more than just impressions, clicks and conversions
Was my ad seen?Active View
Was it seen in the right environment & context?Content Verification
Was it seen by my target audience?Audience Verification
Did it result in a conversion?
5
Conversions
What impact did it bring on brand awareness?Brand Lift *
*) 2016 roadmap
Google Confidential & Proprietary
Touchpoints
Google Confidential & Proprietary
View-through conversions matter
Google Confidential & Proprietary
View-through conversions matter
Google Confidential & Proprietary
View-through conversions matter
Google Confidential & Proprietary
Viewability
Google Confidential & Proprietary
of Display Ads
are never seen56%
See the full research at ThinkWithGoogle.com/viewability
of Video Ads
are never seen
(excluding YouTube)46%
The viewability challenge
Google Confidential & Proprietary
Arriving at a viewability metric
Minimum
of the ad
50%
A served ad impression is classified as viewable if at least 50% of it is within viewable
space of the screen - for at least 1 second for display, and 2 seconds for video.
1s
FOR DISPLAY
- At least -
2s
FOR VIDEO
Google Confidential & Proprietary
Arriving at a viewability metric
Google Confidential & Proprietary
Cross-environment
Google Confidential & Proprietary
Cross-device is essential!
15
38% of all customer
journeys involve more than one
channel of interaction
90% of people switch
between screens to complete
tasks
Sources: Google, The New Multi-Screen World Research, 2012;
McKinsey & Co, 2013
Google Confidential & Proprietary
“Cross-Device” = Cross-Environment
16
Sees a banner ad on
her personal laptop
Downloads the app on her
work-issued Android phone.
Desktop to mobile Mobile web to Mobile app
Browser to different browser Tablet to mobile
Clicks on a banner ad on
Safari iPhone browser
Purchases on the android
app which downloaded the
week prior.
Sees an ad in his FB.com
news feed (on Chrome)
Purchases a ticket on
website with Firefox.
Watches a trueview ad while
watching the Youtube app
on her iOS tablet
Purchases a ticket from
mobile web on her Android
phone.
Google Confidential & Proprietary
How does Cross Device Measurement works in DoubleClick
17
OBSERVE CROSS-DEVICE
CONVERSIONS FROM SAMPLE
Previously signed into Google
properties on multiple devices
SURFACE DATA IN INTERFACE
ONLY WHEN 95% CONFIDENT
ESTIMATE CROSS-DEVICE
USERS & EXPAND DATA TO
NON SIGNED-IN USERS
Multiple
Signals
Google Confidential & Proprietary
With Cross-Device Attribution more conversions are
credited to total media investment
18
Cross-Device Attribution Findings
1 Compared to non-Cross Device Attribution measurement.
Source: DCM Cross-Device Attribution; June 3 - July 16, 2015. Sample of 11 substantial DBM advertisers.
up to 43% more attributable
conversions1 to media budgets
Half the increase in attributable
conversions are driven from mobile
Cross-Device Attribution will lead to improvements in measuring cost-
efficiency metrics such as CPA
Google Confidential & Proprietary
And Cross-Device Attribution exposes a more accurate
view of mobile’s impact on business goals
19
Cross-Device attribution helps to solve for the previous fragmentation
seen in mobile measurement
1 Compared to non-Cross Device Attribution measurement.
Source: DCM Cross-Device Attribution; June 3 - July 16, 2015. Sample of 11 substantial DBM advertisers.
5 - 46%1
Increase in
attributable
conversions to
mobile
4 - 30%1
Decrease in
mobile CPA
(Active) Attribution
Google Confidential & Proprietary
Google Confidential & Proprietary
Traditional ad server - no deduplication
22
Ad Server
Search Bid
Management
Display Bid
Management
De-Duplicated
Reporting
80 Leads 40 Leads
Duplicated
Test drive leads
Duplicated
Test drive leads
100 Leads
Example data, only for illustration
Google Confidential & Proprietary
Integrated DoubleClick ad server = real time deduplication
23
De-Duplicated
Reporting
100 Leads
70 Leads 30 Leads
De-Duplicated
Test drive leads
De-Duplicated
Test drive leads
Example data, only for illustration
Thank you
Questions & Comments?
E-mail: spinar@google.com
Twitter: @dspinar

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DoubleClick Analytical Tools

  • 2. Google Confidential & Proprietary Complete Suite for holistic view on online advertising 2 Paid search Reservation display/video Programmatic display/video
  • 3. Google Confidential & Proprietary AdServer Web Analyticsvs Focus on impact of advertising/traffic acq. Focus on user behaviour on a website Measured along the way Measured at the destination Stronger in “post-visit” metricsStronger in “pre-visit” metrics. Key challenge: missing organic and direct Key challenge: missing impressions Easier touchpoint segmentation More difficult touchpoint segmentation Costs money (CPM, CPC etc.) To limited extend for free
  • 4. Google Confidential & Proprietary Typical challenges ahead of attribution modelling that cannot be solved with any web analytics tool. 4 De-duplication and Active Bidding Able to act on your insights? Clicks? Impressions? Views? All touch points available? Viewability? Cross- environment effects? Full and true picture?
  • 5. Google Confidential & Proprietary Was it seen by humans?Fraud Protection Far more than just impressions, clicks and conversions Was my ad seen?Active View Was it seen in the right environment & context?Content Verification Was it seen by my target audience?Audience Verification Did it result in a conversion? 5 Conversions What impact did it bring on brand awareness?Brand Lift * *) 2016 roadmap
  • 6. Google Confidential & Proprietary Touchpoints
  • 7. Google Confidential & Proprietary View-through conversions matter
  • 8. Google Confidential & Proprietary View-through conversions matter
  • 9. Google Confidential & Proprietary View-through conversions matter
  • 10. Google Confidential & Proprietary Viewability
  • 11. Google Confidential & Proprietary of Display Ads are never seen56% See the full research at ThinkWithGoogle.com/viewability of Video Ads are never seen (excluding YouTube)46% The viewability challenge
  • 12. Google Confidential & Proprietary Arriving at a viewability metric Minimum of the ad 50% A served ad impression is classified as viewable if at least 50% of it is within viewable space of the screen - for at least 1 second for display, and 2 seconds for video. 1s FOR DISPLAY - At least - 2s FOR VIDEO
  • 13. Google Confidential & Proprietary Arriving at a viewability metric
  • 14. Google Confidential & Proprietary Cross-environment
  • 15. Google Confidential & Proprietary Cross-device is essential! 15 38% of all customer journeys involve more than one channel of interaction 90% of people switch between screens to complete tasks Sources: Google, The New Multi-Screen World Research, 2012; McKinsey & Co, 2013
  • 16. Google Confidential & Proprietary “Cross-Device” = Cross-Environment 16 Sees a banner ad on her personal laptop Downloads the app on her work-issued Android phone. Desktop to mobile Mobile web to Mobile app Browser to different browser Tablet to mobile Clicks on a banner ad on Safari iPhone browser Purchases on the android app which downloaded the week prior. Sees an ad in his FB.com news feed (on Chrome) Purchases a ticket on website with Firefox. Watches a trueview ad while watching the Youtube app on her iOS tablet Purchases a ticket from mobile web on her Android phone.
  • 17. Google Confidential & Proprietary How does Cross Device Measurement works in DoubleClick 17 OBSERVE CROSS-DEVICE CONVERSIONS FROM SAMPLE Previously signed into Google properties on multiple devices SURFACE DATA IN INTERFACE ONLY WHEN 95% CONFIDENT ESTIMATE CROSS-DEVICE USERS & EXPAND DATA TO NON SIGNED-IN USERS Multiple Signals
  • 18. Google Confidential & Proprietary With Cross-Device Attribution more conversions are credited to total media investment 18 Cross-Device Attribution Findings 1 Compared to non-Cross Device Attribution measurement. Source: DCM Cross-Device Attribution; June 3 - July 16, 2015. Sample of 11 substantial DBM advertisers. up to 43% more attributable conversions1 to media budgets Half the increase in attributable conversions are driven from mobile Cross-Device Attribution will lead to improvements in measuring cost- efficiency metrics such as CPA
  • 19. Google Confidential & Proprietary And Cross-Device Attribution exposes a more accurate view of mobile’s impact on business goals 19 Cross-Device attribution helps to solve for the previous fragmentation seen in mobile measurement 1 Compared to non-Cross Device Attribution measurement. Source: DCM Cross-Device Attribution; June 3 - July 16, 2015. Sample of 11 substantial DBM advertisers. 5 - 46%1 Increase in attributable conversions to mobile 4 - 30%1 Decrease in mobile CPA
  • 21. Google Confidential & Proprietary
  • 22. Google Confidential & Proprietary Traditional ad server - no deduplication 22 Ad Server Search Bid Management Display Bid Management De-Duplicated Reporting 80 Leads 40 Leads Duplicated Test drive leads Duplicated Test drive leads 100 Leads Example data, only for illustration
  • 23. Google Confidential & Proprietary Integrated DoubleClick ad server = real time deduplication 23 De-Duplicated Reporting 100 Leads 70 Leads 30 Leads De-Duplicated Test drive leads De-Duplicated Test drive leads Example data, only for illustration
  • 24. Thank you Questions & Comments? E-mail: spinar@google.com Twitter: @dspinar

Editor's Notes

  1. data freshness
  2. SET THE STAGE FOR WHY VIEWABILITY MATTERS WITH DATA As we recently published.. over half of desktop display ads are not seen and almost half of all video ads are not viewable, with percentages like these, nothing else you do matters. Ads just don’t work if they’re not seen, They can’t influence, or drive sales. Over the last year and a half since the Media Rating Council lifted their advisory and encouraged the ecosystem to transact on viewable impressions there’s been a lot of discussion in the market about the standards, publishers have redesigned their sites, but there’s still a lot to do.
  3. Media Rating Council and the Make Measurement Make Sense (3MS) initiative
  4. Media Rating Council and the Make Measurement Make Sense (3MS) initiative
  5. Talking points: Conversions: Floodlight tags includes only conversions that the bid manager algorithm was optimizing towards (such as sales, sign ups, build a model and quotes) These are not incremental conversions. These numbers are conversions that previously could NOT be credited to a device but with cross-device we can now credit them to DDM investment. It’s more of a SHIFT in conversions giving DDM investment more credit.
  6. traditional servers measure and de-duplicate conversions but can not communicate with buying tools. it’s one way information flow… this is why out of 80 + 40 ...
  7. base of DCLK, on the heart of system, one setup, so this is first challenge - not only have information but also share it