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Jonathan Richman
                                                   @jonmrich
Director of Strategic Planning, Bridge Worldwide
Author, Dose of Digital                             #dosie
A CONFESSION...
AN AWARDS SHOW AND A DEMONSTRATION
The Dosie Demonstration

A simple demonstration to show...

1. ...the power of social media...
2. ...our lack of control of social media...
3. ...and the tremendous opportunities of social
   media in pharma and healthcare.



                                       More in a moment...
2010 Dosie Awards

  2 Rounds
  500+ entries from the Pharma and Healthcare
  Social Media Wiki (http://bit.ly/dodwiki)
  400+ Facebook shares
  700 #dosie tweets
  3500+ votes
  10 winners
Judging Criteria

  Not formalized, instead...

“This year’s Dosie Awards will focus on finding
the best uses of social media in pharma and
healthcare.”
Who Voted?

 >50% “patients”
 15% “caregivers”
 10% “industry service providers”
 5% pharma/healthcare manufacturer employee
 5% HCP
 4% “consumer advocate”
Categories
  Brand Sponsored Patient Community
  Patient Community – Non-Brand Controlled
  Healthcare Professional Community
  Facebook Page
  YouTube Channel
  Twitter Feed
  Company Blog
  Patient or Caregiver Blog
  Industry Observer Blog
  Pharma Company of the Year in Social Media
THE WINNERS
Best Brand-Sponsored Patient Community

  Accu-Chek Diabetes Link
  Children with Diabetes
  Crohn’s and Me
  Diabetes Handprint
  Voices of Diabetes
Best Brand-Sponsored Patient Community




                  Children with Diabetes




  Diabetes Handprint                 Accu-Chek Diabetes Link
Best Patient Community – Non-Brand
Controlled

  American Diabetes Association
  Crohn’s and Colitis Foundation of America
  dLife
  Juvenation
  TuDiabetes
Best Patient Community (Non-Brand)




                  dLife




     TuDiabetes             Juvenation
Best Healthcare Professional Community

  doc2doc
  Medscape Physician Connect
  Ozmosis
  Sermo
  SocialMD
Best HCP Community




               Medscape Physician Connect




     doc2doc                                Sermo
Best Facebook Page

  Changing Possibilities in Hemophilia
  The Coalition to Prevent Deep Vein
  Thrombosis (DVT)
  Gardasil
  Johnson & Johnson Corporate
  sanofi-aventis VOICES
Best Facebook Page




                       Johnson & Johnson




The Coalition to Prevent DVT               Changing Possibilities
                                              in Hemophilia
Best YouTube Channel

  GoInsulin
  Johnson & Johnson Health Channel
  Mayo Clinic
  Pfizer Europe
  Pfizer UK
Best YouTube Channel




                      Go Insulin




  Johnson & Johnson                Mayo Clinic
    Health Channel
Best Twitter Feed


  AF Stat (@AF_Stat)
  Expressions of Kindness (@xpresskindness)
  Johnson & Johnson (@jnjcomm)
  Race With Insulin (@racewithinsulin)
  Roche (@roche_com)
Best Twitter Feed




                      Race with Insulin
                      @racewithinsulin




  Johnson & Johnson                       Expressions of Kindness
      @jnjcomm                               @xpresskindness
Best Company Blog


  Advancing the Science (Mayo Clinic)
  GSK More than Medicine
  J&J BTW
  Think Science Now (Pfizer)
  Red Cross Chat
Best Company Blog




                 Advancing the Science,
                      Mayo Clinic




       JNJ BTW,                           Red Cross Chat
  Johnson & Johnson
Best Patient or Caregiver Blog


  Beyond Meds
  But You Don’t Look Sick
  DiabetesMine
  Lemonade Life
  Six Until Me
Best Patient or Caregiver Blog




                    Six Until Me




    Diabetes Mine                  But You Don’t Look Sick
Best Industry Observer Blog


  ePharma Rx
  Pharmalot
  Pixels and Pills
  Roska Digital
  WSJ.com: Health Blog
Best Industry Observer Blog




                     ePharma Rx




   WSJ Health Blog                Pixels and Pills
Pharma Company of the Year in Social Media


  GSK                     Pfizer
  Novartis                Allergan
  Eli Lilly               Novo Nordisk
  Boehringer Ingelheim    Roche
  Bayer                   Johnson & Johnson
  Shire                   sanofi-aventis
  AstraZeneca
Pharma Company of the Year in Social Media

   Number of Finalists:
   – Johnson & Johnson – 6
   – sanofi-aventis – 4
   – Novo Nordisk – 3
   – Pfizer – 3
   – Roche – 2
Pharma Company of the Year in Social Media




                       Roche




   Johnson & Johnson           Novartis
THE DEMONSTRATION PART
The Dosie Experiment

A simple demonstration to show...

1. ...the power of social media...
2. ...our lack of control of social media...
3. ...and the tremendous opportunities of social
   media in pharma and healthcare.
The Power of Social Media

  Diabetes-related sites dominated the voting
  Less well-known, but well promoted sites won
  Votes from different 30 countries
The Power of Social Media



     How far and how fast can a
      unifying message travel?
Our Lack of Control in Social Media

  Diabetes-related sites dominated the voting
  SocialMD – a bunch of votes and doesn’t exist
  PfizerUK – one video
Our Lack of Control in Social Media


              Who won?

The best sites or the sites that used
        social media best?
The Tremendous Opportunity

  300+ entries       300+ examples of precedent...

...BUT...

  ...within reason     12 MS-related examples
The Tremendous Opportunity




  How do we decide when a social
   media program is necessary?
CONGRATULATIONS TO THE WINNERS
More details and commentary:

  http://www.doseofdigital.com

  Contact:

Text HEALTHCARE to 50500
@jonmrich

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Dosie awards - BDI 5.11.10 Social Communications & Healthcare

  • 1. Jonathan Richman @jonmrich Director of Strategic Planning, Bridge Worldwide Author, Dose of Digital #dosie
  • 3. AN AWARDS SHOW AND A DEMONSTRATION
  • 4. The Dosie Demonstration A simple demonstration to show... 1. ...the power of social media... 2. ...our lack of control of social media... 3. ...and the tremendous opportunities of social media in pharma and healthcare. More in a moment...
  • 5. 2010 Dosie Awards 2 Rounds 500+ entries from the Pharma and Healthcare Social Media Wiki (http://bit.ly/dodwiki) 400+ Facebook shares 700 #dosie tweets 3500+ votes 10 winners
  • 6.
  • 7. Judging Criteria Not formalized, instead... “This year’s Dosie Awards will focus on finding the best uses of social media in pharma and healthcare.”
  • 8. Who Voted? >50% “patients” 15% “caregivers” 10% “industry service providers” 5% pharma/healthcare manufacturer employee 5% HCP 4% “consumer advocate”
  • 9. Categories Brand Sponsored Patient Community Patient Community – Non-Brand Controlled Healthcare Professional Community Facebook Page YouTube Channel Twitter Feed Company Blog Patient or Caregiver Blog Industry Observer Blog Pharma Company of the Year in Social Media
  • 10.
  • 12. Best Brand-Sponsored Patient Community Accu-Chek Diabetes Link Children with Diabetes Crohn’s and Me Diabetes Handprint Voices of Diabetes
  • 13. Best Brand-Sponsored Patient Community Children with Diabetes Diabetes Handprint Accu-Chek Diabetes Link
  • 14. Best Patient Community – Non-Brand Controlled American Diabetes Association Crohn’s and Colitis Foundation of America dLife Juvenation TuDiabetes
  • 15. Best Patient Community (Non-Brand) dLife TuDiabetes Juvenation
  • 16. Best Healthcare Professional Community doc2doc Medscape Physician Connect Ozmosis Sermo SocialMD
  • 17. Best HCP Community Medscape Physician Connect doc2doc Sermo
  • 18. Best Facebook Page Changing Possibilities in Hemophilia The Coalition to Prevent Deep Vein Thrombosis (DVT) Gardasil Johnson & Johnson Corporate sanofi-aventis VOICES
  • 19. Best Facebook Page Johnson & Johnson The Coalition to Prevent DVT Changing Possibilities in Hemophilia
  • 20. Best YouTube Channel GoInsulin Johnson & Johnson Health Channel Mayo Clinic Pfizer Europe Pfizer UK
  • 21. Best YouTube Channel Go Insulin Johnson & Johnson Mayo Clinic Health Channel
  • 22. Best Twitter Feed AF Stat (@AF_Stat) Expressions of Kindness (@xpresskindness) Johnson & Johnson (@jnjcomm) Race With Insulin (@racewithinsulin) Roche (@roche_com)
  • 23. Best Twitter Feed Race with Insulin @racewithinsulin Johnson & Johnson Expressions of Kindness @jnjcomm @xpresskindness
  • 24. Best Company Blog Advancing the Science (Mayo Clinic) GSK More than Medicine J&J BTW Think Science Now (Pfizer) Red Cross Chat
  • 25. Best Company Blog Advancing the Science, Mayo Clinic JNJ BTW, Red Cross Chat Johnson & Johnson
  • 26. Best Patient or Caregiver Blog Beyond Meds But You Don’t Look Sick DiabetesMine Lemonade Life Six Until Me
  • 27. Best Patient or Caregiver Blog Six Until Me Diabetes Mine But You Don’t Look Sick
  • 28. Best Industry Observer Blog ePharma Rx Pharmalot Pixels and Pills Roska Digital WSJ.com: Health Blog
  • 29. Best Industry Observer Blog ePharma Rx WSJ Health Blog Pixels and Pills
  • 30. Pharma Company of the Year in Social Media GSK Pfizer Novartis Allergan Eli Lilly Novo Nordisk Boehringer Ingelheim Roche Bayer Johnson & Johnson Shire sanofi-aventis AstraZeneca
  • 31. Pharma Company of the Year in Social Media Number of Finalists: – Johnson & Johnson – 6 – sanofi-aventis – 4 – Novo Nordisk – 3 – Pfizer – 3 – Roche – 2
  • 32. Pharma Company of the Year in Social Media Roche Johnson & Johnson Novartis
  • 34. The Dosie Experiment A simple demonstration to show... 1. ...the power of social media... 2. ...our lack of control of social media... 3. ...and the tremendous opportunities of social media in pharma and healthcare.
  • 35. The Power of Social Media Diabetes-related sites dominated the voting Less well-known, but well promoted sites won Votes from different 30 countries
  • 36. The Power of Social Media How far and how fast can a unifying message travel?
  • 37. Our Lack of Control in Social Media Diabetes-related sites dominated the voting SocialMD – a bunch of votes and doesn’t exist PfizerUK – one video
  • 38. Our Lack of Control in Social Media Who won? The best sites or the sites that used social media best?
  • 39. The Tremendous Opportunity 300+ entries 300+ examples of precedent... ...BUT... ...within reason 12 MS-related examples
  • 40. The Tremendous Opportunity How do we decide when a social media program is necessary?
  • 42. More details and commentary: http://www.doseofdigital.com Contact: Text HEALTHCARE to 50500 @jonmrich