Doris Mora is seeking an executive housekeeper position and has over 10 years of experience as a housekeeper and housekeeping supervisor at various hotels. She has a strong track record of keeping hotel rooms and public areas clean and ready for guests, managing housekeeping staff, communicating with other hotel departments, and ensuring quality assurance standards are met. Her experience includes roles at Crown Plaza JFK, Hilton Garden Inn JFK, Candlewood Suites Times Square, and additional hotels through a staffing agency where she was promoted to supervisor.

1. 4Doris Mora
80-17 87 Ave.
Woodhaven, N.Y. 11421
(347-967-6919)
dorysny@hotmail.com
Objective: Obtain Executive Housekeeper position.
Skills & Abilities:
• Keep hotel area and front office clean and neat to facilitate costumers to stay in
hotel
• Strong technical knowledge to keep customers details
• Can accurately manage a large fast moving work place
• Handle guest inquiries
• Able to work with co-workers and management
• Enthusiastic and cooperative
• Able to resolve circumstances
Experience:
Crown Plaza JFK July 2015 - Present
Housekeeping Supervisor
• Verify that all room attendant have complete work supplies for the day
• Inspect that all rooms are clean and in condition for check in guest
• Maintain communication with front desk, engineer and third party
• Provide help to all inquiries of guest
• Finalizing the day make sure that all areas of the hotel is inspected for the next shift
• Focus on consistency of QA audit results
Hersha Hospitality
Hilton Garden Inn JFK April 2013 – June 2015
Housekeeping Supervisor
• Print a report of all the rooms – open house and close house
• Assign rooms for the room attendant that have to be cleaned
• Control and deliver hotel room keys
• Verify that all room attendant have complete work supplies for the day
• Organize project for house attendants
• Supervise public areas (lobby, restrooms, gym and breakfast area)
• Inspect that all rooms are clean and in condition for check in guest
• Maintain communication with front desk, engineer and third party
• Provide help to all inquiries of guest

2. • Finalizing the day make sure that all areas of the hotel is inspected for the next shift
• Focus on consistency of QA audit results
• Prepare order of supplies that are needed for the housekeeping department
• Prepare housekeeping payroll
• Make a weekly schedule of housekeeping department
• Supervise that all recycle product are conform with CLEAN THE WORLD policies
• Discuss SALT scores with housekeeping team
Candlewood Suites Times Square Feb 2011 – March 2013
Housekeeping Supervisor
• Print a report of all the rooms – open house and close house
• Assign rooms for the room attendant that have to be cleaned
• Control and deliver hotel room keys
• Verify that all room attendant have complete work supplies for the day
• Organize project for house attendants
• Supervise public areas (lobby, restrooms, gym and breakfast area)
• Inspect that all rooms are clean and in condition for check in guest
• Maintain communication with front desk, engineer and third party
• Provide help to all inquiries of guest
• Finalizing the day make sure that all areas of the hotel is inspected for the next shift
• Focus on consistency of QA audit results
• Prepare order of supplies that are needed for the housekeeping department
5 Star Outsource Staffing Inc. 2009 – Feb. 2011
Housekeeping Supervisor at Hersha hotels
Holiday Inn Express 29th
St
Hampton Inn Times Square
Nu Hotel Brooklyn
Inn At Great Neck, Long Island N.Y.
Room Attendant – Promoted to Supervisor Feb 2005 - Feb 2008
Handled housekeeping chores for one year until I was chosen to participate
with supervisor training. During the next two year I alternated with housekeeping
Chores and supervising the housekeepers

3. References Furnished Upon Request