A man followed a swerving driver who admitted to being drunk and contacted the police. However, when the police called back two hours later, they said they were too busy to intervene. This phrase about being too busy got the author thinking about how often we use that same excuse. The article then provides tips for staying organized when feeling busy, such as setting goals, making lists, delegating tasks, focusing on one task at a time, and knowing when to say no. The key message is that being perpetually busy can be detrimental, so making small changes to manage time better is important for productivity and well-being.