Dominic G. Arcaroli has over 10 years of sales experience at IBM, where he exceeded revenue and profit targets as a Senior Account Manager in 2008. He has also served as a Sales Team Leader, advising and mentoring a team of 10 account managers. Earlier in his career, he was a Territory Services Sales Specialist responsible for generating and selling IT services through partners. He consistently delivered over 100% of revenue targets in this role from 2001-2004.

1. Dominic G. Arcaroli
13055 Crabapple Lake Drive.
Roswell, Georgia 30076
(404) 423-8668, darcarol@gmail.com
http://www.linkedin.com/in/darcarol
Ten (10) years of Sales Excellence
Mid-market Senior Account Manager 01/02/2008 – 03/01/2010
Responsible for growing IBM market-share in my territory within the small medium business marketplace,
by delivering value based, consultative and tactical sales approaches across all lines of business, in multiple
industries. Duties include understanding and identifying the customers strategic vision, objectives and
needs, acquiring and integrating Industry expertise related to current trends, emerging technologies and
competitors. and aligning IBM solutions where the opportunities exists. In 2008, I exceeded my revenue
and profit targets at $8,887,131 (120%) and $5,205,634 (130%) respectively, and was selected by my
executive team to attend IBM’s Business Insight Program at Harvard University.
Sales Team Leader 01/01/2005 – 12/31/2007
Advised and mentored a team of 10 account managers with responsibilities for the sales of IBM products
and solutions in the mid-market segment, in cross industries. I was answerable for my teams go to market
strategy, forecasting, and individual cadence reviews. Duties also included executing marketing and
educational campaigns with ibm.com and strategic partners to drive new business streams. In 2007, I
created a task force of sales leaders to find innovative ways to address organizational concerns. We
succeeded at boosting morale within the ibm.com sales center.
Territory Services Sales Specialist 10/01/1999 – 12/31/2004
Responsible for generating and selling IT Services through the Business Partner Channels. Duties include
educating partners on new service offerings, creating proposals, negotiating price, and scheduling IBM
resources and sub-contractors to fulfill projects. I was successful at developing relationships with strategic
partners, and consistantly delivered 208% (2001), 125% (2002), 165% (2003) and 109% (2004)
respectively, in revenue, to the IBM Global Services organization.
Business Partner Account Manager 01/01/1997 – 09/31/1999
Responsible for backlog management for IBM’s top Distributor. Duties included billing over $100 million
in revenue transactions, and resolving hundreds of customer disputes on a weekly basis. I played a
significant role in performing internal IBM audits that alleviated exposure issues. In 1997, I was awarded
Rookie of the year honors by my manager.
Bancroft Neurohealth 06/01/1994 – 08/01/1996
Delivered and administered rehabilitation and educational programs to children and adults with autism and
psychological disorders. Responsibilities include creating case studies and behavioral plans to achieve
maximum results for patients.
Sales / Performance Record:
IBM Rookie of the year
IBM 100 percent award winner (7)
IBM Customer Satisfaction (CSAT) Award
Professional Development:
Harvard Business Insight Program (2008)
IBM Leadership Development Program (2008)
Education:
Rider University – Lawrenceville, New Jersey
Bachelor of Arts: Sociology (May, 1994)