The D'Novo VoIP Platform is a Class 4/5 SoftSwitch that provides intelligent call routing, billing, monitoring, reporting, and customer management capabilities. It can handle up to 8,000 simultaneous calls or 500 calls per second on a single 1U server while ensuring uninterrupted service through redundancy. Key features include intelligent call routing, customer/vendor management, rates management, statistics/reports, dynamic routing, limiting controls, and a customer/vendor self-service portal.