David Ryan is seeking a leadership position utilizing his extensive management experience and customer service skills. He has over 20 years of experience managing teams of up to 40 employees with budgets over $75,000. His experience includes developing training plans, analyzing data to improve performance, collaborating with multiple stakeholders, and establishing community partnerships. Ryan also has experience in human resources, including mentoring employees, performance reviews, hiring, and training to improve efficiency and customer satisfaction.

1. David Ryan
108 B Weatherstone Drive, Chapel Hill, NC 27514
(252) 422-0223
recoverydr91@gmail.com
Objective: Seeking a position I can use my superb customer service skills and leadership to significantly
increase growth, profitability and efficiencies for team members and customers.
Summary of Qualifications
● Extensive leadership and management training and experience
● Plans and executes broad operational programs
● Works well as team member or team leader
● Excellent written and oral communication skills
● Customer service oriented leader
● Adaptable, goal-oriented problem solver
● Training-focused, team builder
EXPERIENCE
Operations management
● Managed Aircraft Recovery section of more than 40 employees with operating budgets of more
than $75,000.00, along with project budgets of more than $250,000.
● Developed and implemented training plans to increase employee knowledge, efficiency, morale,
and cohesiveness.
● Analyzed data to find trends, correct deficiencies, reduce risks, and increase overall performance.
● Collaborated with multiple agencies (i.e. civilian airports, Navy Blue Angels, FAA, and air traffic
controllers) to accomplish assigned goals.
● Planned and lead airfield establishing, airfield resurfacing, and emergency aircraft barrier
installation projects in resource constrained environments, which required collaboration with
multiple agencies.
● Established and built rapport with local authorities, leaders, and charity organizations to provide
assistance within the community and to increase company visibility.
Human Resource Management
● Mentored employees, providing guidance to facilitate education, and training to increase
opportunity and improving employee attitude and efficiency.
● Counseled employees with regard to performance evaluation, formal and informal corrections as
well as positive reinforcement, disciplinary actions, family/life concerns, and conflict resolution.
● Sought after,screened,and interviewed applicants for potential employment.
● Extensive public speaking and presentation skills with impeccable ability to provide information
on programs, services, and company benefits for employees and applicants.
● Determining staffing needs based on operational tempo and project needs while meeting or
exceeding established time-off requirements for employees.
● Training employees beyond minimum standards to increase efficiency, effectiveness,and
customer satisfaction.

2. David Ryan
108 B Weatherstone Drive, Chapel Hill, NC 27514
(252) 422-0223
recoverydr91@gmail.com
EMPLOYMENTHISTORY
Headquarters and Headquarters Squadron, Cherry Point, NC 2007- 2011
Aircraft Recovery Manager
Marine Wing Support Squadron 373 (MWSS 373), San Diego, CA 2003-2007
Expeditionary Airfield Services Manager
9th
Marine Corps District Recruiting Station St Louis, MO 2000-2003
Canvassing Recruiter
Marine Wing Support Squadron 374 (MWSS 374), El Toro, CA 1997-1999
Expeditionary Airfield Services Manager
Headquarters and Headquarters Squadron, Iwakuni, Japan 1996-1997
Aircraft Recovery Runway Crew Supervisor
Marine Wing Support Squadron 272 (MWSS 272), New River, NC 1992-1996
Expeditionary Airfield Services Technician
EDUCATION
● 2013-2015 University ofNorth Carolina – Chapel Hill Senior in the Management and Society
program
● 2013 Craven Community College Earned Associate of Fine Arts degree,concentration in
Business Administration
● 1999 Recruiter School
● 1997 Non-Commissioned Officers Leadership School Graduated with a 92.03%
● 1992 Aircraft Recovery/ Expeditionary Airfield Services School
● 1990 Mayfield High School High School Diploma, Las Cruces,NM
REFERENCES
● Scott Andrews G. M. Beer Army Foundation 501(c)(3) (252) 671-7678
Owner Table Take out LLC
● Dustin Canestorp Founder Beer Army Foundation501(c)(3) (910) 554-1140
Owner Beer Army Burger Company
● Joseph Herrin Special Deputy Atty. Gen. NC DoJ. (919) 880-0757
● Shane Elliott Sociology Instructor UNC Chapel Hill (662) 801-5225
DD-214 (military verification), available upon request