Session and group activity for helping your organization explore and tackle challenges with change management, related to diversity and inclusion.

1. DIVERSITY
C O M M U N I C AT I N G D I V E R S I T Y A S A K E Y VA L U E
G A R Y R A N D L E | H O P E FA R M ; R A U L H I N O J O S A | U T D A L L A S
J A C Q U E L I N E L A M B I A S E | TC U

2. DISCUSS | SHARE | DEBRIEF | Q&A
• TABLE 1: How is diversity important to your organization's mission? How is its value
demonstrated through the daily work you do? How is its value communicated to
others, inside and outside the organization?
• TABLE 2: How does my organization ensure that diversity is a key component
for serving my community? How can my organization "increase its network" to
more inclusive of others? What stakeholders may my organization be missing?
• TABLE 3: What are the challenges that we face related to diversity? What audiences
do we need to reach in better and different ways? What strategies have helped us
reach others beyond our own bubble of comfort? What new audiences do we need
learn more about?

3. COULD YOU HOST
A DISCUSSION AT
YOUR
NONPROFIT?
D I V I D E Y O U R B O A R D, V O L U N T E E R S O R
S TA F F M E M B E R S I N TO T H R E E G R O U P S

4. TAKEAWAYS FROM MAY 18
DISCUSSION BY GROUP
• Q2/Group 2: How does my organization ensure that diversity is a key component for serving my community? How can my organization "increase its
network" to become more inclusive of others? What stakeholders may my organization be missing?
• Think about how inclusive your organization is at all levels – mission/strategies/planning, clients, vendors, volunteers, staff, leadership, and board
• Move past thinking only about race; there are many dimensions of diversity to consider (i.e. ability, orientation, immigration status, socioeconomic status,
religion, LGBT+, veterans, language)
• Review policies or processes that may create barriers for inclusion (i.e. job qualifications, ID requirements, documentation, physical/accessibility barriers,
transportation, exclusionary language)
• Create collaborative relationships and outreach with other agencies and organizations that align with your diversity and inclusion goals/strategies
• Think about the voices that are missing at the table and seek them out
• Include your volunteers and staff in diversity and inclusion conversations – Are they communicating the same message?
• Q3/Group 3: What are the challenges that we face related to diversity? What audiences do we need to reach in better and different ways? What
have helped us reach others beyond our own bubble of comfort? What new audiences do we need to learn more about?
• Harness the power of small groups within our organization (if we have few men, and need more; or few people of color and need more), by asking them to
recruit from their own networks to build more volunteers or new advisory councils to guide us.
• Think about bicultural needs, not just bilingual.
• Notice symmetry or asymmetry in our organization—where do we need more symmetry, when we think about our board composition, vs. the clients we are
serving? Our clients vs. our volunteers?
• Move beyond training communicators or training volunteers and build relationships.
• Move away from industrial communication, like email blasts, into more authentic outreach by telephone or personalized messaging.
• Get the language right! Every word matters and can have impact, or can hurt feelings or exclude.

5. DIVERSITY & INCLUSION RESOURCES
• Why diversity, equity, and inclusion matter for nonprofits – National Council of Nonprofits
https://www.councilofnonprofits.org/tools-resources/why-diversity-equity-and-inclusion-matter-nonprofits
• Project Implicit
https://implicit.harvard.edu/implicit/
• United Way Diversity and Inclusion
https://www.unitedway.org/about/diversity-and-inclusion
• 10 Tips to Help Managers Honor Diversity During Challenging Times – HR Gazette
http://hr-gazette.com/10-tips-to-help-managers-honor-diversity-during-challenging-times/
• Checklist for Inclusion: Excerpt from Building and Inclusive Development Community – Mobility International USA
http://www.hiproweb.org/fileadmin/cdroms/Insertion_professionnelle_Outils/FILES/USAID_disinclusion_checklist_ENG.pdf
• Campus and Community Gender and LGBT+ Resources – UT Dallas Galerstein Women’s Center
http://www.utdallas.edu/womenscenter/resources.html
• Need help with new vocabulary for new-to-you audiences, volunteers or clients from the LGBT+ community?
http://www.hrc.org/resources/glossary-of-terms