This document discusses trends in using chatbots and social media platforms like Facebook, WhatsApp, and Twitter for international student recruitment. It provides examples of how universities like Massey University and Leeds Beckett University are using Facebook bots to engage with prospective international students. It also outlines features of Facebook bots like quick replies, persistent menus, webviews, and natural language processing. The document discusses setting up WhatsApp for business and using its features like labels, templates, statistics, and quick replies. It presents Sofiri's business model of connecting international students, education providers, and experts using a shared economy platform.