Direct Connect allows property owners full control over bookings by collecting full payment directly from guests, setting their own payment policies, and communicating directly with guests about cancellations. When a guest makes a booking, their credit card details are captured and the booking is instantly confirmed via email, along with a secure PDF containing the guest's payment information that can be accessed using the property owner's credentials. Owners are encouraged to change their password, ensure their contact information is up to date, and keep their availability, rates, images, and cancellation policy current.

2. What is
Direct Connect?

3. Direct Connect
Gives YOU full control of your bookings

4. Direct Connect
• Full control of your bookings
• YOU collect full payment
• YOUR payment policies
• Deal directly with YOUR guests
• Cancellations arranged
between you and your guests
• Bookings are INSTANTLY
CONFIRMED

5. Receiving Bookings
via the
Direct Connect Process

6. Guest Makes Booking

7. Credit Card Details Are Captured

8. Booking is Confirmed
• You will receive an email
notification advising you of the
booking received
• The notification includes an
attached secure PDF where
you can obtain the guest’s CC
details
• Your Bookeasy username
unlocks access to view the PDF
• Your Bookeasy Operator ID is
required to unlock and access
the Guest’s Credit Card details

9. Secure Vault
First time users only! Use your Operator ID to view a
guest’s Credit Card details

10. Q. Can I change my
password to something
more secure?
A. Yes, and we
recommend you do!

11. Change Your Password
We highly recommend you change your password

12. Change Your Password
We highly recommend you change your password

13. Your new password
can then be used to
unlock and view new
and existing credit
card details

14. Where Can I Find My
Operator ID &
Username?

15. Locating Your Username &
Operator ID
You can locate both your
username and Operator ID
from your Bookeasy Console
under the Operator Details
section.

16. Locating Your Operator ID &
Username

17. What Do I Need To
Do?

18. Be Instantly Bookable
Guarantee your availability & rates are
100% up to date
Contact Bookeasy to upgrade your status!

19. Ensure Your Email Address Is
Correct!
The email address field in your Bookeasy Rooms
Console is where booking notifications are sent

20. Ensure Your Cancellation Policy
Is Up To Date
Your cancellation policy is accepted by and included on
your guest’s confirmation emails.

21. Update Your Images
Images sell! Ensure you have images uploaded for your
property and rate packages