This document discusses McGill University's efforts to build a community of practice around digital standards compliance. It outlines McGill's current web landscape, including 900 Drupal sites and 1,700 site managers. It then discusses the development and launch of McGill's Digital Standards, and the need to engage stakeholders like site managers, developers, and executive staff. The document proposes building a community of practice by providing opportunities for shared learning, interaction, and collaboration through training, events, discussion forums, and promoting successes. The overall goals are to improve digital standards compliance and create better websites.

1. Building a community of
practice for digital
standards compliance
…it's more fun than you think!

2. Joyce Peralta
Manager, Digital Communications
Communications and External Relations
McGill University
@theotherlondon

3. McGill’s web
landscape
circa 2018
• 900 Drupal sites + 500 non-templated sites
• 1,700 site managers
• 8-10 million page views per month

4. Photo by Obie Fernandez on Unsplash Photo by Timon Reinhard on Unsplash
Photo by Daniele Levis Pelusi on Unsplash Photo by Vidar Nordli-Mathisen on Unsplash

5. Drupal 6 -7 migration
Photo by Alex Radelich on Unsplash

6. Web Evolution
Program
Photo by Misael Moreno on Unsplash

7. Photo by Jukan Tateisi on Unsplash
How can we
build better
websites?
How can we
build a better
web
ecosystem?
Photo by Anna Samoylova on Unsplash

8. Better digital
Standards 101
Photo by Eugenio Mazzone on Unsplash

9. Digital standards
compliance
Photo by Adi Goldstein on Unsplash

11. Better digital standards
= Improved standards compliance
= Better websites

12. McGill’s digital
standards

13. Photo by Eugenio Mazzone on Unsplash
• Governance framework
• Education and training
• Toolkits and other self-serve resources
• Consultation support for large projects
• Ongoing communications

14. Endless possibilities
Photo by Guille Álvarez on Unsplash

15. Building our digital standards
community of practice

16. Communities
of practice
Communities of practice are groups of people
who share a concern or a passion for
something they do and learn how to do it better
as they interact regularly.
(Lave & Wenger, 1991)

17. Communities
of practice
• How do we inspire people to share a concern
or passion for our digital standards?
• How to we encourage people to continually
learn about out digital standards?
• How do we make it possible for people to
interact as they learn?

18. • Institutional stakeholders
• Site managers and editors
• Developers and system admins
• Audience members
• Executive staff
• External partners

19. Collaborating
with
institutional
stakeholders

20. Revamping
our digitals
standards
1. Benchmarking
2. Digital standards audit
3. Interviews and workshops with key
stakeholders
4. Development and launch of
McGill’s Digital Standards, v. 1.0 (beta)
5. Evaluation and refinement
6. Official launch
7. Awareness campaign
8. Ongoing evaluation and refinement

21. Digital standards
compliance
Photo by Adi Goldstein on Unsplash

22. Collaborating
with
institutional
stakeholders

23. Engaging site
managers
and editors

24. Opportunities for
learning
• Monthly training courses
• Community events
• Meet-ups, committee involvement
• Discussion boards
• Opportunities for sharing and
collaboration

25. Opportunities for
shared learning
• Monthly training courses
• Community events
• Meet-ups, committee involvement
• Discussion boards
• Opportunities for sharing and
collaboration

26. Engaging site
managers
and editors

27. Getting
buy-in from
developers
and system
administrators

28. Securing
support from
executive
staff

29. How confident are you about…
§ Endorsing and promoting compliance with McGill's Digital Standards
§ Ensuring staff have the skills required to create content that aligns with McGill's
Digital Standards
§ Ensuring staff have adequate time in their work schedules to build sites that
comply with McGill's Digital Standards

30. Securing
support from
executive
staff

31. Ensuring
awareness
with external
partners

32. Awareness for
custom or
vendor-built
project
• Legal and institutional requirements
• Responsibilities
• Recommended actions and resources

33. Ensuring
awareness
with external
partners

34. Better digital
standards
= Improved
standards
compliance
= Better
websites

35. Better digital
standards
= A digital
standards
community of
practice
= Better websites

36. Moving forward
Photo by Kévin JINER on Unsplash

38. Drupal 9
upgrade

39. Student journey map
project 2.0

40. Digital
standards 2.0

41. What we’ve learned
Photo by Sunguk Kim on Unsplash

42. Photo by Eugenio Mazzone on Unsplash
• Better digital standards
• Governance framework
• Education and traininig
• Toolkits and other self-serve resources
• Consultation support for large projects

43. • Provide opportunities for shared
learning and interaction
• Encourage collaboration
• Establish discussion forums
• Promote community members’
successes

44. Questions?

45. Joyce Peralta
Manager, Digital Communications
Communications and External Relations
McGill University
@theotherlondon