This document discusses internet marketing. It defines internet marketing as promoting and selling goods and services through interactive virtual spaces. The objectives of internet marketing are actual sales, promotion/advertising, customer service, and market research. Some advantages are empowering customers, eliminating geographic barriers, and being cost effective and convenient. Challenges include issues of integrity, lack of face-to-face contact, security/privacy concerns, and lack of trust. Common channels for internet marketing discussed are email marketing, blogging, pay-per-click advertising, social media marketing, and digital marketing.
3. INTERNET MARKETING
Internet marketing, which is also known as online
marketing, involves use of interactive virtual spaces
for the sake of promoting & selling goods & services.
It is simply defined as “the application of the internet
&related digital technologies to achieve marketing
objectives”.
Marketing is meeting the needs & wants of a
customer.
4. OBJECTIVES
Actual sales of products.
Promotion / Advertising.
Customer service.
Market research.
6. CHALLENGES
• Problem of integrity -
It is a central theme of the
profession, one of the major problem with
marketing campaigns is that they employ several
offline &online promotions channels such as press,
brochures, TV, email,etc.
• Lack of face - to - face contact -
There is no
personal interact & that is why some customers
consider electronic modes of providing customer
service impersonal & enjoy the experience of
shopping in a bricks & physical store.
7. CHALLENGES
• Security & Privacy -
Their more crucial personal data
such as usernames & passwords are not immune
from hackers. Another related problem is spas and
pop-up adds which considered by majority of online
customer an instance of intrusion of privacy.
• Lack of Trust -
Online trust includes consumer
perception of how the site would deliver on
expectations, how believable the site’s information is
& how much confidence the site commands.
8. CHANNELS
Email-marketing –
In its broadest sense,
every email sent to a potential or current
customer could be considered email
marketing. It usually involves using email to
send ads, request business or solicit sales or
donations & it is meant to built loyalty, trust
& brand name.
9. BLOGGING
A blog is a discussion or
informational site
published on the world
wide web consisting of
discrete entries typically
displayed in reverse
chronological order.
10. Pay Per Click
Marketing
It is a model of internet
marketing in which
advertisers pay a free
each time one of their
ads is clicked.
Essentially it’s a way of
buying visits to your
sites rather then
attempting to earn
those visits organically.
Search engine
advertising is one of the
most popular forms of
PPC.
11. SOCIAL
MEDIA
MARKETING
It is the process of
gaining website
traffic or
attention through
social media sites.
It attracts
attention &
encourages
readers to share it
with their social
networks.
12. DIGITAL MARKETING
• It is an umbrella term
for the marketing of
products or services
using digital
technologies, mainly on
internet but also
including mobile
phones, display
advertising & any other
digital medium.