Dialog's Developer Ecosystem 
Success Story with 
hSenid Mobile
Dinesh Saparamadu 
CEO – hSenid Mobile 
Venura Mendis 
Head of Product Service Innovation 
Dialog Axiata
TAD Summit 2014 
Venura Mendis 
Dialog Axiata Plc
The Products 
All Our Infrastructure as APIs
The Products 
Current Patterns 
Contact Services 
(scheduled alerts) 
Alerts Voting 
Road Map 
call 
Click to Call Call Me 
A new application 
in minutes.. 
webRTC
Growth of the Platform 
2012 2013 2014
Community Engagement
CP Promotional Material
Marketing Governance 
• Clear Brand guideline published 
• Community self - enforced 
• Promotional prizes selection and validation 
• ATL Campaign verification 
• Zero tolerance 
Challenges & Learning’s
Challenges & Learning’s 
Quality and Consistency 
• Platform Analytics 
– Percentage un-registrations 
– Traffic or messages delivered 
– Irregular growth 
• Random checks 
• Customer service complaints
Customer Service 
Challenges & Learning’s 
• Marketing guide lines 
– 3rd party CP contact channels 
• Educating Dialog frontline and CP 
• Service de-activations and CP information
Ideamart Roadmap 
IVR 
Porting Apps 
M2M
hSenidMobile
WebRTC Demo Video
Critical 
Success 
Factors
1 
Simplicity 
Self Service 
Segmented Target Market 
Developers and Non-Developers 
One Click Agreements
Free Hosting Space 
Quick Settlements 
Payments Transferred in 10 Days 
Out of the Box Advertising 
2 
Minimum 
Entry Barriers
3 
Community 
Engagement 
Business & Tech 
Engagements 
Close Partnership 
between Telco & Vendor 
Link to Angel Investor 
Communities
Supply Chain 
Management 
Digital Irrigation 
Automation 
Cellular M2M EHRM 
Shuttle 
Management 
Donations to 
Charity 
App 
Successes 
App Highlight Videos
Developer Testimonial Time
TADHack Sri Lanka
TADHack Sri Lanka 
220 15 
Registered 
Developers 
Created and 
Deployed Apps
TADHack Sri Lanka 
Dialog awarded the fastest 
revenue achiever a Marketing 
Budget of Rs 500,000 
Extrogene’s App Offer Hut won 
the award by hitting 
Rs 50,000 revenue in less 
than a month
Developers can use TAP Charms 
Taking 1000s of developers’ apps global 
with hSenid Mobile’s TAP deployments
Come Visit Us! 
@ hSenid Mobile Stall 
Get a free copy of Watch Demo 
TAP Booklet 
View App 
Successes
Thank You 
www.hSenidMobile.com

Dialog's Developer Ecosystem Success Story with hSenid Mobile TADSummit

Editor's Notes

  • #8 Please recheck the figures