Dr. Nicole Forsgren will present the latest research that uncovers what really drives business outcomes of market share, profitability, and productivity as well as DevOps transformation awesomeness... Hint: these need the right mix of IT, culture, and practice, and include continuous delivery and lean management. This exciting research was done with Jez Humble and Gene Kim, and is promising exciting new projects in the space.
How Continuous Delivery and Lean Management Make your DevOps AmazeballsNicole Forsgren
Dr. Nicole Forsgren will present the latest research that uncovers what really drives business outcomes of market share, profitability, and productivity as well as DevOps transformation awesomeness... Hint: these include continuous delivery (and what is most important when you do CD) and lean management (and what that means for us). This exciting research was done with Jez Humble and Gene Kim, and is promising exciting new projects in the space.
So what happens when you're brought in to a team and asked to "introduce a metrics culture" or "measure all the things?" This talk will cover just that: how to assess the state of affairs in your team or organization regarding measurement, how to decide what things to measure for maximum impact, and how to best communicate and iterate those measurements throughout the journey. The talk will cover these topics using my own journey at Chef as well as journeys I see at other companies that I meet and consult with.
Sure, we have all thought that continuous delivery is important in software delivery... now we have data to back it up. Dr. Nicole Forsgren will present new research that shows the central role that CD plays in Agile and DevOps, the key processes that contribute to it, and how it can not only impact your IT teams and company success, but how it can also make your work feel better. This extends her prior research showing why investments in IT are now impacting teams and organizations, how we got here, and what’s next. The presentation includes the data to help you prove your case (to management or even yourself) about why CD and DevOps are essential to winning, as well as great stories and examples to really bring these concepts to life. Nicole invites all DevOps practitioners to build their teams up so they can lead high performing organizations, and think about what they can do to affect change beyond their teams and their organizations.
Are We There Yet? Signposts On Your Journey to AwesomeNicole Forsgren
If you listen to grandiose tales of DevOps journeys, everything is awesome. But how can those of us not living in The Lego Movie transform our technology in smart and systematic ways? What is “awesome”? How do we point our organizations in that direction, and how will we know progress when we see it?
The best-performing IT organizations have the highest quality, throughput, and reliability while also showing value on the bottom line. When embarking on a journey of transformation, you want to measure your current status and subsequent progress while keeping tabs on factors that drive improvement in technology performance. Nicole Forsgren explains the importance of knowing how (and what) to measure—ensuring you catch successes and failures when they first show up, not just when they’re epic. Measuring progress lets you focus on what’s important and helps you communicate this progress to peers, leaders, and executives who decide budget. Business outcomes don’t realize themselves, after all, and “doing DevOps” doesn’t define stakeholder value any more than “being awesome” does.
Four years, 25,000+ DevOps professionals, and some science... What did we find? Well, the headline is that IT *does* matter if you do it right. With a mix of technology, processes, and a great culture, IT contributes to organizations' profitability, productivity, and market share. We also found that using continuous delivery and lean management practices not only makes IT better -- giving you throughput and stability without tradeoffs -- but it also makes your work feel better -- making your organizational culture better and decreasing burnout. Nicole will share these findings as well as tips and tricks to help make your own DevOps transformation awesome.
This presentation is a more interactive version of my DevOps and the Bottom Line talk. Specifically, it helps groups think about how the astonishing increases in throughput and stability can impact their own teams and organizations.
What we learned from three years sciencing the crap out of devopsNicole Forsgren
Three years, 20,000 DevOps professionals, and some science... What did we find? Well, the headline is that IT *does* matter if you do it right. With a mix of technology, processes, and a great culture, IT contributes to organizations' profitability, productivity, and market share. We also found that using continuous delivery and lean management practices not only makes IT better -- giving you throughput and stability without tradeoffs -- but it also makes your work feel better -- making your organizational culture better and decreasing burnout. Jez and Nicole will share these findings as well as tips and tricks to help make your own DevOps transformation awesome.
How Continuous Delivery and Lean Management Make your DevOps AmazeballsNicole Forsgren
Dr. Nicole Forsgren will present the latest research that uncovers what really drives business outcomes of market share, profitability, and productivity as well as DevOps transformation awesomeness... Hint: these include continuous delivery (and what is most important when you do CD) and lean management (and what that means for us). This exciting research was done with Jez Humble and Gene Kim, and is promising exciting new projects in the space.
So what happens when you're brought in to a team and asked to "introduce a metrics culture" or "measure all the things?" This talk will cover just that: how to assess the state of affairs in your team or organization regarding measurement, how to decide what things to measure for maximum impact, and how to best communicate and iterate those measurements throughout the journey. The talk will cover these topics using my own journey at Chef as well as journeys I see at other companies that I meet and consult with.
Sure, we have all thought that continuous delivery is important in software delivery... now we have data to back it up. Dr. Nicole Forsgren will present new research that shows the central role that CD plays in Agile and DevOps, the key processes that contribute to it, and how it can not only impact your IT teams and company success, but how it can also make your work feel better. This extends her prior research showing why investments in IT are now impacting teams and organizations, how we got here, and what’s next. The presentation includes the data to help you prove your case (to management or even yourself) about why CD and DevOps are essential to winning, as well as great stories and examples to really bring these concepts to life. Nicole invites all DevOps practitioners to build their teams up so they can lead high performing organizations, and think about what they can do to affect change beyond their teams and their organizations.
Are We There Yet? Signposts On Your Journey to AwesomeNicole Forsgren
If you listen to grandiose tales of DevOps journeys, everything is awesome. But how can those of us not living in The Lego Movie transform our technology in smart and systematic ways? What is “awesome”? How do we point our organizations in that direction, and how will we know progress when we see it?
The best-performing IT organizations have the highest quality, throughput, and reliability while also showing value on the bottom line. When embarking on a journey of transformation, you want to measure your current status and subsequent progress while keeping tabs on factors that drive improvement in technology performance. Nicole Forsgren explains the importance of knowing how (and what) to measure—ensuring you catch successes and failures when they first show up, not just when they’re epic. Measuring progress lets you focus on what’s important and helps you communicate this progress to peers, leaders, and executives who decide budget. Business outcomes don’t realize themselves, after all, and “doing DevOps” doesn’t define stakeholder value any more than “being awesome” does.
Four years, 25,000+ DevOps professionals, and some science... What did we find? Well, the headline is that IT *does* matter if you do it right. With a mix of technology, processes, and a great culture, IT contributes to organizations' profitability, productivity, and market share. We also found that using continuous delivery and lean management practices not only makes IT better -- giving you throughput and stability without tradeoffs -- but it also makes your work feel better -- making your organizational culture better and decreasing burnout. Nicole will share these findings as well as tips and tricks to help make your own DevOps transformation awesome.
This presentation is a more interactive version of my DevOps and the Bottom Line talk. Specifically, it helps groups think about how the astonishing increases in throughput and stability can impact their own teams and organizations.
What we learned from three years sciencing the crap out of devopsNicole Forsgren
Three years, 20,000 DevOps professionals, and some science... What did we find? Well, the headline is that IT *does* matter if you do it right. With a mix of technology, processes, and a great culture, IT contributes to organizations' profitability, productivity, and market share. We also found that using continuous delivery and lean management practices not only makes IT better -- giving you throughput and stability without tradeoffs -- but it also makes your work feel better -- making your organizational culture better and decreasing burnout. Jez and Nicole will share these findings as well as tips and tricks to help make your own DevOps transformation awesome.
The Data on DevOps: Making the Case for AwesomeNicole Forsgren
What’s the value proposition of DevOps? Does culture change show up in the bottom line? What practices predict high IT performance? We hear many stories to inspire and inform us, but the plural of anecdote is not data. Let’s dive into the research and find out which DevOps practices drive optimal IT and business outcomes.
The data shows that the best IT performers have the highest throughput and reliability while contributing to organizational profitability, productivity, and market share goals. Industry trends around security, containers, continuous delivery, and lean management relate to IT performance and quality: let’s talk about how.
Management and practitioners alike will leave with a better understanding of how to achieve the best outcomes, while armed with the data they need to make the case for change.
How DevOps is Transforming IT, and What it Can Do for AcademiaNicole Forsgren
Today's business climate is challenging companies to innovate and respond to the market, and forcing them to do so with much greater pressure than ever before. DevOps provides organizations with the ability to respond to this challenge, helping them to innovate and create at velocity and bring value to their business through software, because there really aren't any major companies that aren't software companies.
But the *real* message here is that DevOps is more than just technology. We have been beating our drum for years that DevOps is revolutionary because it goes so far beyond just the technology (tools) -- it is also the practices and the culture. All three of these are required for DevOps to truly effect transformational change. Technology professionals also realized they had to reach out to peers in other silos and collaborate with them in all three areas in order to truly succeed -- and that if the changes were done courageously, with empathy, embracing the new diversity of thought and methodology, things would be amazing. And they ARE.
Academia is facing similar challenges to innovate in the face of new challenges. As a fellow academic (or very recent academic! I still feel like a member of the tribe), I felt these pressures. Perhaps we can look to DevOps methodologies for inspiration and ideas to innovate at velocity. It will take more than just tools, it will take novel practices and collaboration with peers we haven't traditionally worked with.
For years, there have been stories of continuous delivery making teams awesome… but can CD make all teams awesome? And how? Dr. Nicole Forsgren will present data from over 20,000 technical professionals showing the central role that CD plays in software development and delivery. She will show you how doing CD can drive key organizational outcomes like profitability, productivity, and market share. Nicole also presents the key aspects of CD that make your DevOps awesome, like trunk-based development, test data, and test automation, and provides examples of success from teams undergoing their own technology transformations. The presentation also includes other important drivers of DevOps success, like lean product management and team culture. At the end of this talk, you will have the information to help you prove your case (to management or even yourself) about why CD and DevOps are essential to winning, as well as great stories and examples to really bring these concepts to life. You’ll leave with tips you can take back to get started on your own DevOps initiative.
The Data Behind DevOps: Becoming a High PerformerNicole Forsgren
How do you become a high performing technology organization? Over the past four years, the State of DevOps Report has shown how high-performing IT teams decisively outperform low-performing peers. The report has also investigated the effects of burnout, culture and employee engagement on organizational performance. Nicole Forsgren shares insights into the key leadership, technical, architectural, and product capabilities that drive these outcomes. She offers highlights uncovered over the last four years from the 23,000+ responses.
DevOps: What's Buried in the Fine PrintJeffery Smith
You've implemented DevOps, but are you experiencing some growing pains? This talk walks through some of the gotchas encountered with rolling out DevOps in your org.
Secrets and surprises of high performance: What the data saysNicole Forsgren
Nicole Forsgren shares results and stories to uncover the secrets and surprises of what really makes high-performing technology-driven teams and organizations, helping you deliver quality software quickly and reliably. The insights include architecture, burnout, leadership, and employee engagement. You’ll leave with takeaways you can apply immediately to make your team more effective and warning signs to watch out for as you continue to push the envelope in your technology journey.
Agile 2014- Metrics driven development and devopsKarthik Gaekwad
There are many facets of devops, and we will spend our time in this presentation focusing on collecting and using metrics (business, application, system, etc.) and building a metrics driven culture in organizations.
We will define how we have seen devops progress in our organizations and how we’ve realized that different teams in our organizations can find common ground when teams (who have different roles) can work well together when they use metrics as the common language.
Karthik will talk about how we are using the principles from the Lean Startup to define our development cycles, sprints and using metrics to quantify how successful the products we are trying to come out with in R&D. Initially we started practicing devops on the dev and ops side of the house but realized this was still a black box to the business side of the house, so we pivoted to what our business actually understood, and that was metrics; today, we focus more on metrics (business and system level), and can fail or succeed fast to achieve our business goals faster than before.
Ernest will go into detail on how a large, mature SaaS organization uses metrics in conjunction with distributed agile development and DevOps to guide their development at scale. How much a product is used, how much each feature is used, and how much value each user gets out of it are key drivers for a business strategy - and it’s all information that’s emitted by a system. He'll show how large companies have invested time in collecting and using these metrics to guide their decisions and influence their culture.
We all know the CAMS model of DevOps: Culture, Automation, Measurement, and Sharing… what if Measurement is the secret ingredient to awesome DevOps?
The most innovative organizations use metrics to measure the right things so they can make their DevOps awesome. You want to measure the right things, too - but where should you start? You need to know what you want to measure, what not to measure, and what to watch out for. Because the secret is that metrics shape your culture - and Nicole will show you how.
Four years and over 20,000 respondents later, and we have learned a lot about what makes IT and organizational performance awesome. This year we include insights into security, containers, trunk-based development, and lean product management. Tune in for practical take-aways to make your teams' technology transformations even better.
If you don't know where you're going it doesn't matter how fast you get thereNicole Forsgren
The best-performing organizations have the highest quality, throughput, and reliability while also delivering value. They are able to achieve this by focusing on a few key measurement principles, which Nicole and Jez will outline in this talk. These include knowing your outcome measuring it, capturing metrics in tension, and collecting complementary measures… along with a few others. Nicole and Jez explain the importance of knowing how (and what) to measure—ensuring you catch successes and failures when they first show up, not just when they’re epic, so you can course correct rapidly. Measuring progress lets you focus on what’s important and helps you communicate this progress to peers, leaders, and stakeholders, and arms you for important conversations around targets such as SLOs. Great outcomes don’t realize themselves, after all, and having the right metrics gives us the data we need to be great SREs and move performance in the right direction.
Tech Mahindra and CollabNet have worked together on a number of mission-critical projects, and over the course of their partnership have developed unique expertise in lifecycle, development-to-production metrics. Gain an understanding not only of what metrics are important, but also practical approaches to building reports and dashboards that deliver a single-pane view of all your delivery pipelines across the enterprise.
Participants will learn:
KPI’s of end-to-end dashboard driven development and delivery
Best practices for metrics in Agile / DevOps environments
Role of technology frameworks for integrated planning and reporting
What I learned from 5 years of sciencing the crap out of DevOpsDevOpsDays DFW
For years we laboured under the misapprehension that going faster meant breaking things. After several years of science-ing, Jez and Dr Nicole Forsgren have identified the key elements that enable not just higher throughput but also higher stability, availability and quality, lower cost, and happier teams. Discover how continuous delivery, cloud infrastructure, and effective management and leadership practices produce higher software delivery performance (and indeed what we might mean by performance), along with how to measure culture and its impact on IT and organizational culture. Find out how we actually ensure our results are reliable and meaningful. Learn the patterns and practices used by high performing organizations to outcompete their peers.
The Data Behind DevOps: What Does it Take to be a High Performer? Jenkins Wor...Nicole Forsgren
How do you become a high performing technology organization? Over the past five years, the State of DevOps Report has shown how the highest-performing technology teams decisively outperform their lower-performing peers. The report has also investigated the effects of burnout, culture and employee engagement on organizational performance. Nicole Forsgren shares insights into the key leadership, technical, architectural, and product capabilities that drive these outcomes, including new findings from cloud, outsourcing, and open source. She offers highlights and surprises uncovered over the last five years from over 30,000 responses.
So often, we talk about doing the DevOps for money, fame, and high performance. But DevOps was the original hipster of changing the way we work to take care of ourselves and each other. In this talk, Nicole Forsgren will discuss how these technology transformations can not only help us ship software with speed and stability, they can reduce burnout, improve our culture, and communicate better. She will also share the latest research from her team about productivity, and what this means for the future of work -- spoiler alert: productivity is personal. As we shift back into work patterns that look like normal (whatever normal is), we can reimagine cultures and technologies that shift to support us and our teams -- just like DevOps did in its beginning.
The Data on DevOps: Making the Case for AwesomeNicole Forsgren
What’s the value proposition of DevOps? Does culture change show up in the bottom line? What practices predict high IT performance? We hear many stories to inspire and inform us, but the plural of anecdote is not data. Let’s dive into the research and find out which DevOps practices drive optimal IT and business outcomes.
The data shows that the best IT performers have the highest throughput and reliability while contributing to organizational profitability, productivity, and market share goals. Industry trends around security, containers, continuous delivery, and lean management relate to IT performance and quality: let’s talk about how.
Management and practitioners alike will leave with a better understanding of how to achieve the best outcomes, while armed with the data they need to make the case for change.
How DevOps is Transforming IT, and What it Can Do for AcademiaNicole Forsgren
Today's business climate is challenging companies to innovate and respond to the market, and forcing them to do so with much greater pressure than ever before. DevOps provides organizations with the ability to respond to this challenge, helping them to innovate and create at velocity and bring value to their business through software, because there really aren't any major companies that aren't software companies.
But the *real* message here is that DevOps is more than just technology. We have been beating our drum for years that DevOps is revolutionary because it goes so far beyond just the technology (tools) -- it is also the practices and the culture. All three of these are required for DevOps to truly effect transformational change. Technology professionals also realized they had to reach out to peers in other silos and collaborate with them in all three areas in order to truly succeed -- and that if the changes were done courageously, with empathy, embracing the new diversity of thought and methodology, things would be amazing. And they ARE.
Academia is facing similar challenges to innovate in the face of new challenges. As a fellow academic (or very recent academic! I still feel like a member of the tribe), I felt these pressures. Perhaps we can look to DevOps methodologies for inspiration and ideas to innovate at velocity. It will take more than just tools, it will take novel practices and collaboration with peers we haven't traditionally worked with.
For years, there have been stories of continuous delivery making teams awesome… but can CD make all teams awesome? And how? Dr. Nicole Forsgren will present data from over 20,000 technical professionals showing the central role that CD plays in software development and delivery. She will show you how doing CD can drive key organizational outcomes like profitability, productivity, and market share. Nicole also presents the key aspects of CD that make your DevOps awesome, like trunk-based development, test data, and test automation, and provides examples of success from teams undergoing their own technology transformations. The presentation also includes other important drivers of DevOps success, like lean product management and team culture. At the end of this talk, you will have the information to help you prove your case (to management or even yourself) about why CD and DevOps are essential to winning, as well as great stories and examples to really bring these concepts to life. You’ll leave with tips you can take back to get started on your own DevOps initiative.
The Data Behind DevOps: Becoming a High PerformerNicole Forsgren
How do you become a high performing technology organization? Over the past four years, the State of DevOps Report has shown how high-performing IT teams decisively outperform low-performing peers. The report has also investigated the effects of burnout, culture and employee engagement on organizational performance. Nicole Forsgren shares insights into the key leadership, technical, architectural, and product capabilities that drive these outcomes. She offers highlights uncovered over the last four years from the 23,000+ responses.
DevOps: What's Buried in the Fine PrintJeffery Smith
You've implemented DevOps, but are you experiencing some growing pains? This talk walks through some of the gotchas encountered with rolling out DevOps in your org.
Secrets and surprises of high performance: What the data saysNicole Forsgren
Nicole Forsgren shares results and stories to uncover the secrets and surprises of what really makes high-performing technology-driven teams and organizations, helping you deliver quality software quickly and reliably. The insights include architecture, burnout, leadership, and employee engagement. You’ll leave with takeaways you can apply immediately to make your team more effective and warning signs to watch out for as you continue to push the envelope in your technology journey.
Agile 2014- Metrics driven development and devopsKarthik Gaekwad
There are many facets of devops, and we will spend our time in this presentation focusing on collecting and using metrics (business, application, system, etc.) and building a metrics driven culture in organizations.
We will define how we have seen devops progress in our organizations and how we’ve realized that different teams in our organizations can find common ground when teams (who have different roles) can work well together when they use metrics as the common language.
Karthik will talk about how we are using the principles from the Lean Startup to define our development cycles, sprints and using metrics to quantify how successful the products we are trying to come out with in R&D. Initially we started practicing devops on the dev and ops side of the house but realized this was still a black box to the business side of the house, so we pivoted to what our business actually understood, and that was metrics; today, we focus more on metrics (business and system level), and can fail or succeed fast to achieve our business goals faster than before.
Ernest will go into detail on how a large, mature SaaS organization uses metrics in conjunction with distributed agile development and DevOps to guide their development at scale. How much a product is used, how much each feature is used, and how much value each user gets out of it are key drivers for a business strategy - and it’s all information that’s emitted by a system. He'll show how large companies have invested time in collecting and using these metrics to guide their decisions and influence their culture.
We all know the CAMS model of DevOps: Culture, Automation, Measurement, and Sharing… what if Measurement is the secret ingredient to awesome DevOps?
The most innovative organizations use metrics to measure the right things so they can make their DevOps awesome. You want to measure the right things, too - but where should you start? You need to know what you want to measure, what not to measure, and what to watch out for. Because the secret is that metrics shape your culture - and Nicole will show you how.
Four years and over 20,000 respondents later, and we have learned a lot about what makes IT and organizational performance awesome. This year we include insights into security, containers, trunk-based development, and lean product management. Tune in for practical take-aways to make your teams' technology transformations even better.
If you don't know where you're going it doesn't matter how fast you get thereNicole Forsgren
The best-performing organizations have the highest quality, throughput, and reliability while also delivering value. They are able to achieve this by focusing on a few key measurement principles, which Nicole and Jez will outline in this talk. These include knowing your outcome measuring it, capturing metrics in tension, and collecting complementary measures… along with a few others. Nicole and Jez explain the importance of knowing how (and what) to measure—ensuring you catch successes and failures when they first show up, not just when they’re epic, so you can course correct rapidly. Measuring progress lets you focus on what’s important and helps you communicate this progress to peers, leaders, and stakeholders, and arms you for important conversations around targets such as SLOs. Great outcomes don’t realize themselves, after all, and having the right metrics gives us the data we need to be great SREs and move performance in the right direction.
Tech Mahindra and CollabNet have worked together on a number of mission-critical projects, and over the course of their partnership have developed unique expertise in lifecycle, development-to-production metrics. Gain an understanding not only of what metrics are important, but also practical approaches to building reports and dashboards that deliver a single-pane view of all your delivery pipelines across the enterprise.
Participants will learn:
KPI’s of end-to-end dashboard driven development and delivery
Best practices for metrics in Agile / DevOps environments
Role of technology frameworks for integrated planning and reporting
What I learned from 5 years of sciencing the crap out of DevOpsDevOpsDays DFW
For years we laboured under the misapprehension that going faster meant breaking things. After several years of science-ing, Jez and Dr Nicole Forsgren have identified the key elements that enable not just higher throughput but also higher stability, availability and quality, lower cost, and happier teams. Discover how continuous delivery, cloud infrastructure, and effective management and leadership practices produce higher software delivery performance (and indeed what we might mean by performance), along with how to measure culture and its impact on IT and organizational culture. Find out how we actually ensure our results are reliable and meaningful. Learn the patterns and practices used by high performing organizations to outcompete their peers.
The Data Behind DevOps: What Does it Take to be a High Performer? Jenkins Wor...Nicole Forsgren
How do you become a high performing technology organization? Over the past five years, the State of DevOps Report has shown how the highest-performing technology teams decisively outperform their lower-performing peers. The report has also investigated the effects of burnout, culture and employee engagement on organizational performance. Nicole Forsgren shares insights into the key leadership, technical, architectural, and product capabilities that drive these outcomes, including new findings from cloud, outsourcing, and open source. She offers highlights and surprises uncovered over the last five years from over 30,000 responses.
So often, we talk about doing the DevOps for money, fame, and high performance. But DevOps was the original hipster of changing the way we work to take care of ourselves and each other. In this talk, Nicole Forsgren will discuss how these technology transformations can not only help us ship software with speed and stability, they can reduce burnout, improve our culture, and communicate better. She will also share the latest research from her team about productivity, and what this means for the future of work -- spoiler alert: productivity is personal. As we shift back into work patterns that look like normal (whatever normal is), we can reimagine cultures and technologies that shift to support us and our teams -- just like DevOps did in its beginning.
Keynote de abertura do evento ALM Practices III, ministrado por Nicole Forsgren, Director of Organizational Performance and Analytics na CHEF e coautora do 2014 State of DevOps Report.
Innovate Better Through Machine data AnalyticsHal Rottenberg
This talk was presented at IP Expo Manchester in May, 2016. the themes discussed are:
- how does machine data relate to devops?
- how can tracking this data lead to better outcomes?
- what types of data are important to track?
Personal customer experiences are and will be more and more vital. People to people, but also people to machine. Today, there are several providers of the same services, and the new ones are faster, more flexible, and more personalized in their communications with their customers & users. How do we ensure that we provide the right information to our employees as well as to our customers so they can better serve and increase customer satisfaction?
This webinar will focus on how you as an organization will have to restructure, rethink and redesign your technological platform to support increasing employee- and customer demands.
Key takeaways:
Holistic understanding of how to make a successful cloud transition
Learn why modern organizations excel in customer treatment, productivity, flexibility, and agility
High-level architecture and how and why DevOps changes organizations
Leveraging Failure to Succeed in DevOpsSteve Brown
DevOps is typically perceived as a way to avoid failure; however, failures are steps in the right direction. Learning from failures and turning the DevOps practice into one that will lead you toward even greater success – better, faster.
Jan de Vries - How to convince your boss that it is DevOps that he wantsAgile Lietuva
- We all know that we could implement DevOps a lot faster if we only would have commitment from our boss. We all know that there is a shiny business case for almost every DevOps implementation
- And we all know that the whole company will reap the benefits regarding speed, agility and stability once we implemented DevOps. Actually, it provides good, fast and cheap at the same time. So, what are we waiting for? What is your boss waiting for? What is C-level waiting for?
- That’s something we will do research on in this workshop. We will also share our research on this from the recent past.
- The workshop starts with a presentation about 7 practices that a company should adopt to be able to apply DevOps.
- The technique that we use is called Appreciative Inquiry. To tackle a problem, it discovers the best practices that work, the reason they work and how these combined practices can be used to avoid the problem ahead and create a strategic change. The aim is to build – or even rebuild – organizations around what works, rather than trying to fix what doesn’t.
- So we want to know what your boss is afraid of and what you have already tried to convince him that he is better off with DevOps. You will leave the workshop with the combined Appreciative Inquiry insights of all the attendees
Navvia is always looking for ways to improve how we do things and we’ve come to see DevOps as our compass on the road to continual improvement. However, DevOps means different things to different people.
To our company, it has become the rallying cry for organizational change. It is the standard that leads us on a path towards better alignment across teams, enhanced agility, higher quality and the elimination of waste.
What you will learn:
- Why Navvia embarked on DevOps
- An overview of DevOps including common misconceptions
- A case study entitled “a tale of two apps”
- How Navvia is implementing DevOps
- What we’ve learned so far
It’s an exciting journey with the destination being improved customer experience, higher rates of innovation and a faster path to business value.
Reliability (R)evolution: Turning the DevOps World Upside Down (Again).Hannes Lenke
Join Mirko Novakovic, Co-founder and CEO of Instana and Hannes Lenke, CEO of Checkly as they discuss the Reliability (R)evolution. Hear how freeing DevOps teams from complexity, empowers them to scale and accelerate with end-to-end testing and monitoring. Testing and monitoring was previously seen as slow, flaky, and costly, but this is no longer the case. Technologies like Headless, Puppeteer, and Jamstack are changing the way we ensure reliability. Combined with the ability to integrate APM into testing, you can also monitor the transactions simulated. This enables DevOps teams to push into production quicker with more reliability.
The Evolution of Test Automation for DevOpsTEST Huddle
Functional testing is evolving at a rapid pace. The skill sets needed for mobile, cloud and Dev/Ops are constantly challenging the old methods of test automation.
View this webinar with Clint Sprauve and Malcolm Isaacs to learn about lean functional testing practices that you can leverage within your organization.
Attend this webinar and learn:
- The challenges in test automation for continuous testing and continuous delivery for traditional automation engineers
- Avoid testing pitfalls and roadblocks in DevOps and Agile teams
- How to improve test script maintenance in Agile development
- The role of manual testing in DevOps
Creating a DevOps Practice for Analytics -- Strata Data, September 28, 2017Caserta
Over the past eight or nine years, applying DevOps practices to various areas of technology within business has grown in popularity and produced demonstrable results. These principles are particularly fruitful when applied to a data analytics environment. Bob Eilbacher explains how to implement a strong DevOps practice for data analysis, starting with the necessary cultural changes that must be made at the executive level and ending with an overview of potential DevOps toolchains. Bob also outlines why DevOps and disruption management go hand in hand.
Topics include:
- The benefits of a DevOps approach, with an emphasis on improving quality and efficiency of data analytics
- Why the push for a DevOps practice needs to come from the C-suite and how it can be integrated into all levels of business
- An overview of the best tools for developers, data analysts, and everyone in between, based on the business’s existing data ecosystem
- The challenges that come with transforming into an analytics-driven company and how to overcome them
- Practical use cases from Caserta clients
This presentation was originally given by Bob at the 2017 Strata Data Conference in New York City.
DevOps by the Numbers - How to Approach the Measurement and Metrics of Your C...XebiaLabs
There’s no mistaking how important initiatives like DevOps and Continuous Delivery have become to organizations seeking to gain a competitive edge. But without the right metrics, enterprises that have adopted DevOps or Continuous Delivery strategies have no way of measuring their effectiveness in the context of their digital transformation goals. So what are the right measures that can answer questions like “are we getting better at delivering high-quality software faster and at scale?” and “has all this effort been worth it?!”
Learn ways to better measure the processes and output of your DevOps and Continuous Delivery transformation.
You'll also learn:
How to identify the best metrics for various stakeholders in your software development lifecycle
How to measure and demonstrate the business value and effectiveness of DevOps and Continuous Delivery processes and programs
How to address some of the challenges along your process that these metrics and KPI's may reveal
Ever wondered about Developer Experience (DevEx) and how it can truly impact your work? Join us for a chat where we break down what DevEx is and why it's relevant for everyone, not just devs. DevsOps and productivity expert Dr. Nicole Forsgren will reveal how DevEx can ignite cultural change and deliver real results in today's rapid software development landscape, backed by the latest research findings. She will share how Microsoft is leveraging a DevEx perspective to drive cultural shifts and enable AI-powered innovations that make expertise available to all teams. It's not just about code; it's about fostering better vibes and achieving outstanding outcomes for all. Don't miss out on this journey into the magic of DevEx.
How do you become a high performing technology team? It all comes down to execution. Over the past five years, the State of DevOps Report has shown how the highest-performing technology teams decisively outperform their lower-performing peers. Dr. Nicole Forsgren shares insights into the key technical, architectural, and product capabilities that drive these outcomes, including new findings from cloud, outsourcing, and open source. She offers highlights and surprises uncovered over the last five years from over 30,000 responses.
The Key to High Performance - What the Data SaysNicole Forsgren
Over the past five years, the State of DevOps Report has shown that high-performing IT teams decisively outperform their peers: they deploy 200x more frequently, with 2,555 faster lead times and 1/3 change fail rate. This year, we investigate architecture, experimentation in work, other business outcomes (e.g., for gov't). Come see the latest in what it takes to make software amazing.
We don't always think of it this way, but your metrics *are* your culture... Your metrics shape behavior and incentives, which really is the heart of culture.
This keynote was presented at ChefConf 2015, Ted Talk style. As such, it's all pictures, so I've included notes. I talk about what we know about the DevOps movement and what's coming next, in three key areas: tooling and automation, process and practice, and culture and community.
Winning the Budget Game: How to Get the Money You Need for IT Every TimeNicole Forsgren
Getting the resources your team needs is a matter of knowing just enough about finances to communicate what you want, and explaining how it will benefit the company. The trick is to speak their language. Learn the basics of budgeting, benchmarking, resource allocation, cost-benefit analysis, and communicating costs using tools like net present value. Understand the importance of your business cycle and the difference between cap-ex and op-ex. These are slides from a half-day course that also covers spreadsheet magic, like pivot tables and pivot charts.
Keynote address given at Campus LISA, UCSD, July 2014. Abstract: Technical professionals act as brokers in organizations, communicating across functional and organizational boundaries. As brokers, tech professionals straddle two worlds, and can leverage this space if they know how. This talk will focus on understanding the gap between the IT function and management and how to bridge that gap in order to increase respect for IT among management, and improve your relationship with management. The talk will also cover identifying your (or your team’s) role within the organization, effective communication with upper management, positioning yourself and your team to increase visibility, and becoming a strategic partner.
Presentation given at DevOps Enterprise Summit 2014. Abstract: For the first time in recent history, researchers have found a link between IT investments and organizational performance — if these IT investments occur with the right mix of IT, culture, and practice called DevOps. For the last two years, Dr. Nicole Forsgren has worked in collaboration with Gene Kim, Jez Humble and Puppet Labs to determine the health and habits of DevOps organizations, examining over 14,000 survey responses to identify the top predictors of IT performance and organizational performance. Dr. Forsgren will give a brief summary of the shocking findings of the 2013 survey, as well as an outline of the desired outcomes for the 2014-2015 survey. She will close with a call to action, inviting the DevOps Enterprise Summit attendees for their help in shaping the IT Revolution research agenda.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
1. Nicole Forsgren, PhD
Director of Organizational Performance & Analytics, Chef
Research Affiliate, Clemson University
DevOps: The Key to IT Performance
3. IT Does Matter
• Times – and IT – have changed
• DevOps is good for IT
• DevOps is good for Organizations
• And then some detail: What drives this change?
• Tooling and automation (hint: Continuous Delivery)
• Practice and process (hint: Lean Management practices)
• Culture and communication
@nicolefv
7. DevOps is
Tooling and Automation
implemented as Continuous Delivery,
Practices and Processes
seen in Lean Management principles, and
Organizational Culture
@nicolefv
Research shows that these drive IT Performance
and Organizational Performance
8. 10 deploys per day
Dev & ops cooperation at Flickr
John Allspaw & Paul Hammond
Velocity 2009
That was then…
@nicolefv
9. Amazon Deployment Stats
(production & host environments only)
This is now…
1,079Max deploys
In a single hour
Every 11.6 seconds!
10,000Mean # hosts receiving
Deploys simultaneously
30,000Max # hosts receiving
Deploys simultaneously
@nicolefv
10. Etsy Code Deployment
What once required 6-14 hours and an “Army”
…Now takes 15 minutes and 1 person
This is now…
2013 Mike Brittain, Continuous Deployment: The Dirty Details
3/2014 Daniel Schauenberg , Qcon London
4/2014 tweet @philkates
30+
Deploys
per day
2013
50
Deploys per day
March 2014
QCon London
80-90
Deploys per day
April 2014
Chef Conf
@nicolefv
11. Devops is good for IT
Measuring DevOps and IT Performance
- Deploy frequency (Note: NOT delivery)
- Mean Time to Recover (MTTR)
- Lead Time for Changes
@nicolefv
12. High Performing DevOps teams
More agile
30x
More frequent
Deployments
(2015 and 2014)
200x
Faster lead times
than peers
(2015 and 2014)
The 2015 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
@nicolefv
13. High Performing DevOps teams
More reliable
60x (2015)
3x (2014)
Change
Success
Rate
168x (2015)
48x (2014)
Faster
Mean time to recovery
(MTTR)
The 2015 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
@nicolefv
14. DevOps promises – and delivers
More throughput
More stability
In tandem. Without the tradeoffs that
ITIL calls for.
Let’s talk about what this means for us
@nicolefv
15. High Performing DevOps teams
More agile What does this mean for:
30x
More frequent
deployments
The 2015 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
New content delivery
Value/savings around A/B testing
Value around speed to market
Compliance / regulatory
Security200x
Faster lead times
@nicolefv
16. Evaluating well-designed and executed
experiments that were designed to
improve a key metric, only about 1/3
were successful at improving the key
metric!
Online Experimentation at Microsoft, Kohavi et al http://stanford.io/130uW6X
@nicolefv
17. High Performing DevOps teams
More reliable What does this mean for:
60x
Fewer deploy
failures
The 2015 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
Value/savings around reliability
Value/savings around uptime
Compliance
Security
Reputation around uptime,
compliance & security
168x
Faster MTTR
@nicolefv
19. "Fixing it as soon as possible or
having compensating controls in
place days before could have
saved this entire breach from
occurring in the first place."
20. Key Factors that Correlate with Each Component:
MTTR
Version control for all production artifacts
Monitoring
The 2014 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
Lead time for changes
Version control for all production artifacts
Automated testing
Deployment Frequency
Version control for all production artifacts
Continuous Delivery
Also Super
Important:
Culture
Job satisfaction
Climate for learning
@nicolefv
22. High Performing IT organizations
2x
More likely to exceed
Profitability,
Market share, and
Productivity goals
50%
Higher market cap
growth over 3 years*
The 2014 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
@nicolefv
23. We know:
• IT Performance is comprised of throughput and stability,
and both are possible without tradeoffs
• IT Performance contributes to org performance ($$$)
• Culture is a key predictor of both IT Performance and
Organizational Performance
• Automation and tooling are important
So:
What drives IT and Organizational Performance?
@nicolefv
24. DevOps is
Tooling and Automation
implemented as Continuous Delivery,
Practices and Processes
seen in Lean Management principles, and
Organizational Culture
@nicolefv
Research shows that these drive IT Performance
and Organizational Performance
29. Test deployment
& automation
Continuous Delivery practices
Continuous
Delivery
All production
artifacts in
version control
Continuous
integration
The 2015 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
@nicolefv
30. Test deployment
& automation
Continuous Delivery makes our work better
Continuous
Delivery
All production
artifacts in
version control
Continuous
integration
IT
Performance
Lower
Change Fail
Rates
The 2015 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
@nicolefv
31. “We never had testability before. We have it now. We have this experience
and know this stuff is working, and working with controls.”
– Product Owner for Yahoo Chef implementation
Automated configuration and
deployment of 250,000 nodes
Can deploy up to 140k node
configurations in 8 hours.
Can patch entire infrastructure within 6
hours of a patch being made available
@nicolefv
32. Test deployment
& automation
Continuous Delivery makes our work better… and
makes it feel better!
Continuous
Delivery
All production
artifacts in
version control
Continuous
integration
IT
Performance
Lower
Change Fail
Rates
Lower
Deployment
Pain
The 2015 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
@nicolefv
Decreased
Feelings of
Burnout
33. Test deployment
& automation
Continuous Delivery makes our work better… and
makes it feel better!
Continuous
Delivery
All production
artifacts in
version control
Continuous
integration
IT
Performance
Lower
Change Fail
Rates
Lower
Deployment
Pain
Org
Performance
The 2015 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
Decreased
Feelings of
Burnout
@nicolefv
34. But what else drives IT Performance?
IT
Performance
Org
Performance
Lean
Management
The 2015 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
@nicolefv
35. WIP limits: drive
improvement
Lean Management practices
Lean
Management
Monitoring to
make business
decisions
Visualizations to
monitor work
The 2015 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
@nicolefv
36. Lean Management makes our work better
Lean
Management
IT
Performance
WIP limits: drive
improvement
Monitoring to
make business
decisions
Visualizations to
monitor work
The 2015 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
@nicolefv
37. “If it moves, graph it.”
- Michael Rembetsy, Vice President Operations, Etsy
@nicolefv
38. Lean Management makes our work better… and
makes it feel better!
Lean
Management
IT
Performance
Improved
Org Culture
(Westrum)
Decreased
Feelings of
Burnout
WIP limits: drive
improvement
Monitoring to
make business
decisions
Visualizations to
monitor work
The 2015 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
@nicolefv
39. “I was trying to figure out why my team was working
themselves to death but not getting anything done… By
implementing WIP limits, we were able to focus on our work.
Finishing work feels better than sprinting and feeling like a
hero in the moment, because that’s only a moment.”
- Julia Wester,
Development Manager
for Turner Sports,
Turner Broadcasting
@nicolefv
40. Lean Management makes our work better… and
makes it feel better!
Lean
Management
IT
Performance
Org
Performance
Improved
Org Culture
(Westrum)
Decreased
Feelings of
Burnout
WIP limits: drive
improvement
Monitoring to
make business
decisions
Visualizations to
monitor work
The 2015 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
@nicolefv
41. Organizational Culture
15% 52% 33%@nicolefv
Pathological
Power-oriented
Bureaucratic
Rule-oriented
Generative
Performance-oriented
Low cooperation Modest cooperation High cooperation
Messengers shot Messengers neglected Messengers trained
Responsibilities shirked Narrow responsibilities Risks are shared
Bridging discouraged Bridging tolerated Bridging encouraged
Failure leads to
scapegoating
Failure leads to justice Failure leads to inquiry
Novelty crushed Novelty leads to
problems
Novelty implemented
43. Intuit
“By installing a rampant innovation culture, we performed
165 experiments in the peak three months of tax season.
Our business result? Conversion rate of the website is up
50%. Employee result? Everyone loves it, because their
new ideas can make it to market. ”
- Scott Cook, Intuit founder
@nicolefv
44. Amazon
“I think building this culture is the key to innovation.
Creativity must flow from everywhere. Whether you are a
summer intern or the CTO, any good idea must be able to
seek an objective test, preferably a test that exposes the idea
to real customers. Everyone must be able to experiment,
learn, and iterate.”
- Greg Linden
@nicolefv
45. Job Satisfaction
The 2014 DevOps Survey of Practice and its resulting database are the property of Puppet Labs, Inc. and Gene Kim and Associates, LLC. All rights reserved.
Job satisfaction is the # 1
predictor of organizational
performance!
Top Correlates
of Job Satisfaction
★ High-trust organizational
culture
★ Climate of learning
★ Win-win relationships
between ops, dev and
infosec teams
★ Proactive monitoring and
autoscaling
★ Use of version control for
all production artifacts
★ Automated testing@nicolefv
46. IT Does Matter
• Times – and IT – have changed
• DevOps is good for IT
• DevOps is good for Organizations
• And then some detail: What drives this change?
• Tooling and automation (hint: Continuous Delivery)
• Practice and process (hint: Lean Management practices)
• Culture and communication
@nicolefv