Presentation given at DevOps Enterprise Summit 2014. Abstract: For the first time in recent history, researchers have found a link between IT investments and organizational performance — if these IT investments occur with the right mix of IT, culture, and practice called DevOps. For the last two years, Dr. Nicole Forsgren has worked in collaboration with Gene Kim, Jez Humble and Puppet Labs to determine the health and habits of DevOps organizations, examining over 14,000 survey responses to identify the top predictors of IT performance and organizational performance. Dr. Forsgren will give a brief summary of the shocking findings of the 2013 survey, as well as an outline of the desired outcomes for the 2014-2015 survey. She will close with a call to action, inviting the DevOps Enterprise Summit attendees for their help in shaping the IT Revolution research agenda.

1. Nicole Forsgren, PhD
Utah State University
DEVOPS AND THE BOTTOM LINE

7. 10 deploys per day
Dev & ops cooperation at Flickr
John Allspaw & Paul Hammond
Velocity 2009
That was then…

8. Etsy Code Deployment
What once required 6-14 hours and an “Army”
…Now takes 15 minutes and 1 person
This is now…
2013 Mike Brittain, Continuous Deployment: The Dirty Details
3/2014 Daniel Schauenberg , Qcon London
4/2014 tweet @philkates
30+
Deploys
per day
2013
50
Deploys per day
March 2014
QCon London
80-90
Deploys per day
April 2014
Chef Conf

9. Amazon Deployment Stats
(production & host environments only)
This is now…
1,079
Max deploys
In a single hour
Every 11.6 seconds!
10,000
Mean # hosts receiving
Deploys simultaneously
30,000
Max # hosts receiving
Deploys simultaneously

10. Intuit
“By installing a rampant innovation culture, we performed 165
experiments in the peak three months of tax season.
Our business result? Conversion rate of the website is up 50%.
Employee result? Everyone loves it, because their new ideas can
make it to market. ”
- Scott Cook, Intuit founder

11. DEVOPS IS GOOD FOR IT

12. HIGH PERFORMING DEVOPS TEAMS
More agile
2014 PuppetLabs State of DevOps Survey
30x
More frequent
deployments
8000x
Faster lead times
than peers

13. HIGH PERFORMING DEVOPS TEAMS
More reliable
2014 PuppetLabs State of DevOps Survey
2x
Change
Success
Rate
12x
Faster
Mean time to recovery
(MTTR)

14. DEVOPS IS GOOD FOR ORGANIZATIONS

15. HIGH PERFORMING IT ORGANIZATIONS
2014 PuppetLabs State of DevOps Survey
2x
More likely to exceed
Profitability,
Market share, and
Productivity goals
50%
Higher market cap
growth over 3 years*

16. DevOps isn’t just IT. It’s the practice of IT.

18. And look at the larger picture
BUT LET’S STEP BACK…

20. IT REVOLUTION AND DEVOPS RESEARCH IN 2015
• Shape our research agenda
• What are your pain points?
• What are your big questions?

21. nicolefv@gmail.com
@nicolefv
nicoleforsgren.com
THANK YOU