The document presents a stope-based approach by Dr. Hamdan M. Al-Sabri for the development of e-government, emphasizing strategy, technology, organization, people, and environment. It highlights the importance of using techniques such as TQM, BPR, and Six Sigma to maximize benefits like faster, cheaper, and secure services. Recommendations are provided for effective transition to e-government, focusing on service design, user awareness, and management.

1. Development of E-government: a
STOPE view
Presented by:
Dr. Hamdan M. Al-Sabri

2. Overview
 Uses STOPE-based development (Strategy / Technology /
Organization / People /Environment) to examine and contribute the
transition.
 Uses TQM and BRB and six sigma to maximize the benefits.
 Work done in 2004 ( many improvement since then ).
Development of E-government, by Dr. Hamdan Al-Sabri

3. Progress Towards Take-off
Development of E-government, by Dr. Hamdan Al-Sabri

4. The Value System and the Digital
Economy
Development of E-government, by Dr. Hamdan Al-Sabri

5.  New to 21st
century.
 Includes -------?
E-Business Trends
Development of E-government, by Dr. Hamdan Al-Sabri

6. E-Government
 Step toward digital economy.
 Reduce, or even eliminate, unnecessary
overheads and inefficiencies that may exist
in traditional services.
Development of E-government, by Dr. Hamdan Al-Sabri

7. Elements of STOPE Model
Development of E-government, by Dr. Hamdan Al-Sabri

8. E-Government : STOPE View
Development of E-government, by Dr. Hamdan Al-Sabri

9. E-Government : STOPE View
Development of E-government, by Dr. Hamdan Al-Sabri

10. E-Government Activities
Development of E-government, by Dr. Hamdan Al-Sabri

11. E-Government Benefits
 The benefits can be expressed by the
abbreviation FCBDS.
– Faster Services
– Cheaper Services
– Better Services.
– Different Services.
– Secure Services.
Development of E-government, by Dr. Hamdan Al-Sabri

12. Maximizing E-Government Benefits
 The major issue in the development of e-
government is to maximize the E-G benefits.
 The STOPE strategy is suggested to use the
proven development techniques:
– TQM
– BPR
– Six Sigma
Development of E-government, by Dr. Hamdan Al-Sabri

13. Development Techniques
Development of E-government, by Dr. Hamdan Al-Sabri

14. Use the Techniques for the
Development of E-government
 At the start of transition to e-government,
BPR would be suitable for this purpose.
 When e-government is well established,
TQM should be used.
 For improvements that require projects to be
identified and implemented, Six Sigma would
be the suitable technique.
Development of E-government, by Dr. Hamdan Al-Sabri

15. Past Experience
E-government Services Clustering
Development of E-government, by Dr. Hamdan Al-Sabri

16. Past Experience
E-government Services Clustering
Development of E-government, by Dr. Hamdan Al-Sabri

17. Recommendations: a STOPE View
 Strategy
– concerned with maximizing e-government
benefits.
 Technology
– is needed, with the right type to support the
required services.
 Organization
– the required services should be well designed
with simplicity, integration, security.
Development of E-government, by Dr. Hamdan Al-Sabri

18. Recommendations: a STOPE View
 People
– awareness is needed for users, understanding is
needed for managers, and training is needed for
IT personnel.
 Environment
– Knowledge.
– Economy.
– Management.
– Security.
Development of E-government, by Dr. Hamdan Al-Sabri

19. Conclusion
 Used the STOPE development profile .
 Benefits from using e-government explained.
 Using well-known development techniques:
TQM, BPR, and Six Sigma to maximize
benefits.
 Recommendations based on STOPE were
derived
Development of E-government, by Dr. Hamdan Al-Sabri

20. Questions
Development of E-government, by Dr. Hamdan Al-Sabri