CIOs who do not see the impact of office work when employees are bombarded with piles and piles of forms to capture sees only one side of the coin. Historically employees had problems of capturing piles of forms completed manually, then you can imagines how much piles they will have to deal with when those forms are completed online. There have also been mistakes of capturing manually completed forms, then you can imagine how those mistakes can multiply when the piles of forms have multiplied. In fact in this case one can say e-Governance has brought more problems than solutions. Remember the forms completed on-line are also printed for information capturing into the database.