This document discusses interpersonal behavior and the Johari window model. Interpersonal behavior is influenced by factors like communication skills, emotional intelligence, and social skills. The Johari window model categorizes what a person knows about themselves and what is known by others into four areas: open, blind, hidden, and unknown. Having an open personality where you share your thoughts and feelings with others builds relationships and improves communication, confidence, and overall development. Developing interpersonal skills involves self-reflection, effective listening, clear communication, and focusing on others.

1. Determinates of
Interpersonal
Behaviour
Prepared By
206190319001
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2. Interpersonal Behavior…
• IPB is the study of one’s own perception, knowledge,
attitude& motivation and how these affect one’s behavior
to the self & with others.
• It is characterized mainly by 3 factors…
-Communication skill:
Knowledge / literacy / intelligence
Listening skill
Verbal skill
Active listening / feedback
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3. {continue…}
-Emotional intelligence :
Self awareness
Emotional maturity
-Social skill:
Good eye contact
Body language
Empathy / understanding & assimilating
ability
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4. Mentoring
Decision Making
Delegation
Motivating Others
Self Confidence
Network building
Effective Communication
Mentoring
Group work
Decision Making
Delegation
Collaboration
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5. Johari Window{JW}
• JW is a psychological too created by Joseph Luft & Harry
Ingham in 1955 in u.s.
• It helps people to understand their better interpersonal
reactions & communication.
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6. Johari window…
1
Open
2
Blind
3
Hidden
4
Unknown
Information
Known
To self
Information
Not known
To self
Solicit feedback
Information
known to
others
Information
not known
To others
Give
feedback
(self-discloser)
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7. Open self Personality…
• When a person knows about oneself what others know too. & is
willing to share his feelings, thoughts, ideas,& values with
others is known as an open self personality.
• When a person knows about oneself what others know too. & is
willing to share his feelings, thoughts, ideas,& values with
others is known as an open self personality.
• Build relationship
• Become trustworthy
• Build overall personality
• Help improving communication skill
• Build self-respect
• Gain confidence
Importance
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8. {continue…}
• Gain knowledge
• Become popular in social group
• Become role-model / mentor for others
• Have professional development too
• Learn a number of things…
• Overall promotion in life.
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9. Certain ways to develop one’s own IPS:-
• Introspect within yourself to know the type of self
• Decide your objective with set-limits {i.e. where you need to be
more open}
• Say “HELLO” first with a smile
• Be appreciative , motivate & help others
• Be punctual
• Bring people together
• Resolve conflicts
• Keep small successes going on – enjoy it with people around you.
• Share your dreams , desires , hobbies & ambitions.
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10. {Continue…}
• Pay attention to others
• Practice active listening
• Communicate clearly
• Humour them
• Don’t complain / blame /…
• Empathize
• Be creative
• Use “WE” instead of “I”
• Make use of power words.
• Give positive strokes.
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