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Design Thinking – Action Lab
Empathize and Define @CyrilSebastian
Empathy Map
 School life is the best part of life.
 Schools are the root of Education.
 Learned things like helping others, team work and
patience.
 Practical exposure was nil.
 Regular exams still need improvements
SAY DO THINK FEEL
Empathy Map
 Expressive professional language.
 Genuine replies.
 Answers related to experience.
 Well framed response.
SAY DO THINK FEEL
Empathy Map
 Should have more practical exposure towards life and
work.
 Holistic Education.
 Lot of desperation to work when in School.
 Training to face competitive situations.
SAY DO THINK FEEL
Empathy Map
 Change in thinking with the level of competition.
 More real time situation based education.
 Planting better culture.
 Change with positive thinking.
SAY DO THINK FEEL
Insights
 More implementation of practical situations.
 Creating positive vibe in the culture.
 Develop a ability to face competition.
 Adding holistic education.
Problem Statement
A person who is very polite in nature and learning skills to tackle
competitive situations. Gives a proper and appropriate
feedback. Completed post graduation and looking for a job.
Also believes education plays a very vital role in growth and
have to develop new skills to face daily challenges.

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Design thinking Action Lab - Empathize and Define

  • 1. Design Thinking – Action Lab Empathize and Define @CyrilSebastian
  • 2. Empathy Map  School life is the best part of life.  Schools are the root of Education.  Learned things like helping others, team work and patience.  Practical exposure was nil.  Regular exams still need improvements SAY DO THINK FEEL
  • 3. Empathy Map  Expressive professional language.  Genuine replies.  Answers related to experience.  Well framed response. SAY DO THINK FEEL
  • 4. Empathy Map  Should have more practical exposure towards life and work.  Holistic Education.  Lot of desperation to work when in School.  Training to face competitive situations. SAY DO THINK FEEL
  • 5. Empathy Map  Change in thinking with the level of competition.  More real time situation based education.  Planting better culture.  Change with positive thinking. SAY DO THINK FEEL
  • 6. Insights  More implementation of practical situations.  Creating positive vibe in the culture.  Develop a ability to face competition.  Adding holistic education.
  • 7. Problem Statement A person who is very polite in nature and learning skills to tackle competitive situations. Gives a proper and appropriate feedback. Completed post graduation and looking for a job. Also believes education plays a very vital role in growth and have to develop new skills to face daily challenges.