`
HOSPITALITY,ORGANIZATION,TOURISM,ENTERTAINMENT
AND LODGING
DEFINATION:-
A COMMERCIAL ESTABLISHMENT OFFERING LODGING TO
TRAVELORS AND SOMETIMES TO PERMANENT RESIDENTS
AND OFTEN HAVING RESTAURANTS,MEETING
ROOMS,STORES,ETC.,THAT ARE AVAILABLE TO THE
GENERAL PUBLIC.
OR A HOTEL IS A COMMERCIAL ESTABLISHMENT
PROVIDING FOOD ACCOMODATION AND OTHER
RECREATIONAL ACTIVITIES TO GUESTS.
-HOTEL PROVIDES PAID LODGING ON A SHORT-TERM
BASIS.
-FACILITIES RANGE FROM MODEST QUALITY MATTRESS
IN A SMALL ROOM TO LARGE SUITES WITH
BIGGER,HIGHER QUALITY BEDS,A DRESSER,A
REFRIGERATOR,AND OTHER KITCHEN FACILITIES
,UPHOLSTERED CHAIRS,A FLAT SCREEN TILE VISION AND
BATHROOMS.
-LARGER,HIGHER-PRICED HOTELS MAY PROVIDE
ADDITIONAL GUEST FACILITIES SUCH AS SWIMMING
POOL,BUSSINESS CENTRE[WITH
COMPUTERS,PRINTERS,AND OTHER OFFICE
EQUIPMENT],CHILDCARE,CONFRENCE AND EVENT
FACILITIES,TENNIS,OR BASKETBALL
COURTS,GYMNASIUM,RESTAURANT,DAY SPA ETC.
-THEY ALSO HAVE RESTAURANTS,MEETING
ROOMS,BARS,STORES ETC.
HISTORY OF HOTELS:-
THE WORD HOTEL IS DERIVED FROM THE FRENCH
‘HO’TEL’ ,WHICH REFERRED TO A FRENCH VERSION OF
BUILDING SEEING FREQUENT VISITORS,AND PROVIDING
CARE,RATHER THAN A PLACE OFFERING ACCOMADATION.
WHY HOTEL IS IMPORTANT?
-IT GENERATES INCOME,EMPLOYMENT
-IT IS SOURCE OF FOREIGN EXCHANGE EARNINGS
-DEVELOPING INFRASTRUCTURE
-IT PROMOTES PEACE & STABILITY
-INCREASES GOVERNMENT REVENUE
-IMPROVES QUALITY OF LIFE OF LOCALS
IT PROVIDES RECREATIONAL FACILITIES
ROLE OF HOSPITALITY IN HOTELS:-
HOSPITALITY INDUSTRY BASICALLY PUTS EMPHASIS ON THE SATISFACTION OF THE CUSTOMERS AND
PROVIDING THE BEST EXPERIENNCE AVAILABLE.THIS INDUSTRY IS UNIQUE IN ITS NATURE AND PROVIDES
FACILITIES FOR ITS CUSTOMERS ARRIVING FOR VACATION OR OCCASIONAL PURPOSE.
CLASSIFICATION OF HOTELS:-
1.BASED ON SIZE
-SIZE REFERS TO NUMBER OF ROOMS.VARIOUS CATEGORIES ON BASIS OF SIZE ARE:
-SMALL HOTEL-25 OR LESS ROOMS
-AVERAGE HOTEL-26 TO 99 ROOMS
-ABOVE AVERAGE HOTEL-100 TO 299 ROOMS
-LARGE HOTEL- MORE THAN 300 ROOMS
2.BASED ON STAR SYSTEM
-1STAR-SMALL PLACE TO DROP YOUR LUGGAGE AND GET SLEEP.
-2STAR-ITS INDIVIDUAL ROOMS HAS TV AND PHONE,RESTAUARANT AND HOUSEKEEPING SERVICES ARE
OFTEN AVAILABLE.
-3STAR-MID RANGE OPTION,IT INCLUDE GYM,BUSSINESS CENTRE,ROOM SERVICES,CABLE TV AND VALET
PARKING.
-4STAR-HIGH STANDARD,IT INCLUDE AMENITIES LIKE DESIGNER TOILETERIES,PREMIUM
BEDDING,CONCEIRGE SERVICE,A WELLNESS OR SPA CENTRE,SWIMMING POOL,AND HIGH END
PICKUPSERVIES,LIKE LIMOUSINE,MANY BOUTIQUE HOTELS FALL IN THIS CATEGORY.
-5STAR-LUXURY HOTEL,IT INCLUDE PERSONALIZED GREETINGS,COMPLIMENTARY SERVICES LIKE
IRONING,FRESH FLOWERS,A PERSONAL BUTLER,IN-ROOM JACUZZI,ACCESS TO MULTIPLE
RESTAURANTS,ON SITE GOLF COURSES ETC.
THE STAR SYSTEM IS MOSTLY USED IN EUROPE AND NORTH AMERICA.
3.BASED ON LOCATION
-CITY/DOWNTOWN/COMMERCIAL HOTEL-LOCATED ON CENTRE OFCITY,HIGHLY EXPENSIVE
-SUBURBAN HOTEL-USUALLY OUTSIDE OF CITY,PREFERRED BY POET,WRITERS,LOW BUDGET TOURISTS
-AIRPORT HOTELS-NEAR THE AIRPORT,USUALLY WIDELY IN SIZE,TARGET-FLIGHT PASSENGERS
-MOTELS/MOTOR HOTELS/TRANSIT HOTELS-ALONGSIDE THE HIGHWAY,HAS MOTOR GARAGE,AND
INDOOR ACTIVITIES,TARGET-DRIVERS FOR PROVIDING ROAD MAPS,DORMITORY
-RESORT HOTELS-LOCATED ON TOURIST PLACE LIKE HILLS,FORESTS,BEACHES,ISLAND,AWAY FROM
CROWD
ROTELS-THE HOTELS WHICH ROTATE ON A WHEELS ARE CALLED ROTELS.OR MOTEL ON
WHEELS.EXAMPLE PALACE ON WHEELS,LUXURIOUS TRAIN,DELHI TO OTHER PLACES.
FLOATELS-FLOAT ON WATER
BOATELS-LUXURY BOATS,EXAMPLE SIRHAND,PUNJAB HAS RESTAURANT ON BOAT

DESIGN SEM5.pdf

  • 1.
    ` HOSPITALITY,ORGANIZATION,TOURISM,ENTERTAINMENT AND LODGING DEFINATION:- A COMMERCIALESTABLISHMENT OFFERING LODGING TO TRAVELORS AND SOMETIMES TO PERMANENT RESIDENTS AND OFTEN HAVING RESTAURANTS,MEETING ROOMS,STORES,ETC.,THAT ARE AVAILABLE TO THE GENERAL PUBLIC. OR A HOTEL IS A COMMERCIAL ESTABLISHMENT PROVIDING FOOD ACCOMODATION AND OTHER RECREATIONAL ACTIVITIES TO GUESTS. -HOTEL PROVIDES PAID LODGING ON A SHORT-TERM BASIS. -FACILITIES RANGE FROM MODEST QUALITY MATTRESS IN A SMALL ROOM TO LARGE SUITES WITH BIGGER,HIGHER QUALITY BEDS,A DRESSER,A REFRIGERATOR,AND OTHER KITCHEN FACILITIES ,UPHOLSTERED CHAIRS,A FLAT SCREEN TILE VISION AND BATHROOMS. -LARGER,HIGHER-PRICED HOTELS MAY PROVIDE ADDITIONAL GUEST FACILITIES SUCH AS SWIMMING POOL,BUSSINESS CENTRE[WITH COMPUTERS,PRINTERS,AND OTHER OFFICE EQUIPMENT],CHILDCARE,CONFRENCE AND EVENT FACILITIES,TENNIS,OR BASKETBALL COURTS,GYMNASIUM,RESTAURANT,DAY SPA ETC. -THEY ALSO HAVE RESTAURANTS,MEETING ROOMS,BARS,STORES ETC. HISTORY OF HOTELS:- THE WORD HOTEL IS DERIVED FROM THE FRENCH ‘HO’TEL’ ,WHICH REFERRED TO A FRENCH VERSION OF BUILDING SEEING FREQUENT VISITORS,AND PROVIDING CARE,RATHER THAN A PLACE OFFERING ACCOMADATION. WHY HOTEL IS IMPORTANT? -IT GENERATES INCOME,EMPLOYMENT -IT IS SOURCE OF FOREIGN EXCHANGE EARNINGS -DEVELOPING INFRASTRUCTURE -IT PROMOTES PEACE & STABILITY -INCREASES GOVERNMENT REVENUE -IMPROVES QUALITY OF LIFE OF LOCALS IT PROVIDES RECREATIONAL FACILITIES ROLE OF HOSPITALITY IN HOTELS:- HOSPITALITY INDUSTRY BASICALLY PUTS EMPHASIS ON THE SATISFACTION OF THE CUSTOMERS AND PROVIDING THE BEST EXPERIENNCE AVAILABLE.THIS INDUSTRY IS UNIQUE IN ITS NATURE AND PROVIDES FACILITIES FOR ITS CUSTOMERS ARRIVING FOR VACATION OR OCCASIONAL PURPOSE. CLASSIFICATION OF HOTELS:- 1.BASED ON SIZE -SIZE REFERS TO NUMBER OF ROOMS.VARIOUS CATEGORIES ON BASIS OF SIZE ARE: -SMALL HOTEL-25 OR LESS ROOMS -AVERAGE HOTEL-26 TO 99 ROOMS -ABOVE AVERAGE HOTEL-100 TO 299 ROOMS -LARGE HOTEL- MORE THAN 300 ROOMS 2.BASED ON STAR SYSTEM -1STAR-SMALL PLACE TO DROP YOUR LUGGAGE AND GET SLEEP. -2STAR-ITS INDIVIDUAL ROOMS HAS TV AND PHONE,RESTAUARANT AND HOUSEKEEPING SERVICES ARE OFTEN AVAILABLE. -3STAR-MID RANGE OPTION,IT INCLUDE GYM,BUSSINESS CENTRE,ROOM SERVICES,CABLE TV AND VALET PARKING. -4STAR-HIGH STANDARD,IT INCLUDE AMENITIES LIKE DESIGNER TOILETERIES,PREMIUM BEDDING,CONCEIRGE SERVICE,A WELLNESS OR SPA CENTRE,SWIMMING POOL,AND HIGH END PICKUPSERVIES,LIKE LIMOUSINE,MANY BOUTIQUE HOTELS FALL IN THIS CATEGORY. -5STAR-LUXURY HOTEL,IT INCLUDE PERSONALIZED GREETINGS,COMPLIMENTARY SERVICES LIKE IRONING,FRESH FLOWERS,A PERSONAL BUTLER,IN-ROOM JACUZZI,ACCESS TO MULTIPLE RESTAURANTS,ON SITE GOLF COURSES ETC. THE STAR SYSTEM IS MOSTLY USED IN EUROPE AND NORTH AMERICA. 3.BASED ON LOCATION -CITY/DOWNTOWN/COMMERCIAL HOTEL-LOCATED ON CENTRE OFCITY,HIGHLY EXPENSIVE -SUBURBAN HOTEL-USUALLY OUTSIDE OF CITY,PREFERRED BY POET,WRITERS,LOW BUDGET TOURISTS -AIRPORT HOTELS-NEAR THE AIRPORT,USUALLY WIDELY IN SIZE,TARGET-FLIGHT PASSENGERS -MOTELS/MOTOR HOTELS/TRANSIT HOTELS-ALONGSIDE THE HIGHWAY,HAS MOTOR GARAGE,AND INDOOR ACTIVITIES,TARGET-DRIVERS FOR PROVIDING ROAD MAPS,DORMITORY -RESORT HOTELS-LOCATED ON TOURIST PLACE LIKE HILLS,FORESTS,BEACHES,ISLAND,AWAY FROM CROWD ROTELS-THE HOTELS WHICH ROTATE ON A WHEELS ARE CALLED ROTELS.OR MOTEL ON WHEELS.EXAMPLE PALACE ON WHEELS,LUXURIOUS TRAIN,DELHI TO OTHER PLACES. FLOATELS-FLOAT ON WATER BOATELS-LUXURY BOATS,EXAMPLE SIRHAND,PUNJAB HAS RESTAURANT ON BOAT