This study seeks to explore perceptions of 20 corporate users in Brooklyn regarding their use of evolving technology (desktops and mobile devices). It also examines why some users of older technologies resist changing to current technologies. The researcher will conduct qualitative interviews to understand users' perspectives and experiences with technology adoption and change anxiety. The responses will be analyzed using the QUAGOL method to identify common themes in the data. The study aims to provide insight into how self-efficacy, cost, and organizational factors influence corporate users' technology use and their openness to change.

1. As Presented By:
Christopher Gillies
Perceptions on computer and mobile
technology usage and change anxiety
amongst corporate users in Brooklyn

2. Problem Statement
Corporate users of technology are either adopting the most recent
technology or utilizing older technology and resisting the change.
This qualitative study seeks to explore the perceptions of 20
corporate users in Brooklyn who utilize evolving technology
platforms (including desktop systems and mobile devices) and why
the users of older technology platforms resist change to current
technology platforms. This problem statement was derived from
the research problem which addressed the anxiety users of
computer technology experience (Antoine, 2011).
References
Antoine, M. V. (2011). Sources of computer self-efficacy: The relationship to outcome expectations, computer anxiety, and intention to
use computers. Southern University and Agricultural and Mechanical College). ProQuest Dissertations and Theses, , 183.

3. Purpose Statement
This qualitative phenomenological study seeks to explore
the perceptions of 20 corporate users in Brooklyn who
utilize evolving technology platforms (including
desktop systems and mobile devices) and why the
users of older technology platforms resist change to
current technology platforms.
Swanson, R. A. & Holton III, E. F. (2005). Research in organizations: Foundations
and methods of inquiry. San Francisco: Berrett-Koehler Publishers.
Reference

4. Research Questions
What are the perceptions of corporate users within Brooklyn who
utilize evolving technology platforms (including desktop systems and
mobile devices) and why do the users of older technology platforms
resist change to current technology platforms?

5. Methodological Approach
• Qualitative Study
– School Approval will be obtained from
the Institutional Review Board (IRB)
– Using a qualitative case study, this
study derives findings from the cases
through a process of inference and
sense making (Creswell, 2009).
• Data Collection – Yes
References
Creswell, J. W. (2009). Research design: Qualitative, quantitative, and mixed
methods approaches (3rd ed.). Los Angeles: Sage.

6. Sampling
According to Creswell (2009), conducting a semi-structured,
recorded, face to face interview with middle school teachers will
meet the requirements for data collection for this study. Semi-
structured allows for the interviewer to rephrase questions if the
interviewee does not understand them. This approach also allows
the interviewer to ask additional questions if responses seem
short and uninvolved. Lastly, questions can be used to illicit
“unexpected, unusual, or especially relevant material revealed by
a participant” (Patten & Bruce, 2009, p. 153).
References
Creswell, J. W. (2009). Research design: Qualitative, quantitative, and mixed
methods approaches (3rd ed.). Los Angeles: Sage.
Patten, M. L., & Bruce, R. R. (2009). Understanding research methods: An
overview of the essentials (7th ed.). Glendale, Calif.: Pyrczak Pub

7. Data Analysis
The Qualitative Analysis Guide of Leuven (QUAGOL), “a guide
that was developed in order to be able to truly capture the
rich insights of qualitative interview data” (Dierckx de
Casterlé, Gastmans, Bryon, & Denier, 2012, p. 363) consists of
two parts that create the data analysis plan.
Reference
Dierckx de Casterlé, B., Gastmans, C., Bryon, E.,&
Denier,Y.(2012). QUAGOL: A guide for qualitative data
analysis, International Journal of Nursing Studies, 49(3), 360-
371. doi: 1016/j.ijnurstu.2011.09.012

8. Anticipated Results
• Self-efficacy of the user plays a role in anxiety.
• Cost of new technology plays a role in anxiety.
• Corporate users utilize new technologies in
accordance with the organization.
• Corporate users utilize emerging technologies
to stay current.

9. Assumptions and Limitations
• QUAGOL presents “a thorough preparation of the
coding process” and “the actual coding process using a
qualitative software program” (Dierckx de Casterlé,
Gastmans, Bryon, & Denier, 2012, p. 363) such as Nvivo
10, a software package distributed by QSR
International which allows a researcher utilizing
qualitative analysis to collect, organize, and analyze
content from interviews, focus group discussions,
surveys, audio, as well as social media and webpages
(Software for Qualitative Research, n.d.).
Reference
Dierckx de Casterlé, B., Gastmans, C., Bryon, E.,& Denier,Y.(2012). QUAGOL: A guide for qualitative data analysis,
International Journal of Nursing Studies, 49(3), 360-371. doi: 1016/j.ijnurstu.2011.09.012
Software for Qualitative Research – From Content Analysis and Evaluation to Market Research (n.d.). Software for Qualitative
Research – From Content Analysis and Evaluation to Market Research . Retrieved from http://www.qsrinternational.com

10. Ethical Considerations
• Study will not use participants who are
related to the researcher.
• Study may involve cognitively impaired
persons.
• Study may involve international participants
or activities which will occur outside of the
United States.
• Research may involve participants who are not
fluent in English.