The chairperson Norihiro Kaneko manages the business, dividing it into three departments and coordinating with members. He works to provide local web development services and promote community involvement. The company helps customers choose products through samples and innovation. It offers discounts, guidance, and lifetime website management. Products are packaged and delivered after design approval. Customers can contact support by phone for any issues. Installment plans are available to relieve customer costs. The company accepts various payment methods and will work with customers' budgets. A customer service representative manages finances, builds local relationships, hires staff, partners with other companies, and provides ideas/direction.

1. Write an customer guide for the potential customer where you walk them through the process of
choosing the product you sell, some of the technical details to watch out for, and the resulting rewards
and outcomes of buying your product. The instructional guide should mention the following points in
details. (WEEK 11)
A. Who is the Chairperson of the company? How does he/she manages the business? What are the
different assignments that he/she takes care off? How does he/she coordinates with other members in
the company? (100 words minimum).
The chairperson of our company is Norihiro Kaneko. He is well suited for management and has a wide
knowledge of computer and belief from many people in local community. He manages our company to
provide service of web development for other company in local area which wants to advance their
business in wide range. He does his own work for company that is to take part in local community
activity to get belief from local people and advance a good relationship with other company in local
are. He divide our company three departments. They are business activity part, clerical work part and
web development engineer part.
B. How would you help customers choose your product? Discuss different strategie
s that you would like to adopt. Discuss the quality of your products and why it
is worth buying? (100 words for all parts combined)
My webdesign company is helped that we link from other HP to my HP by the internet. With that, my
company will increase an income. Next, we think the impact of the client increase on create to the hot
product. And we post actual sample. Finally, my company product innovate no technology or no idea
in other company. Somewhere else, we warrant when what had in the event of problems to product of
my company. We primo thing the client. Therefor, we want to peace about my company.
C. Discuss a definite discount or promotion for your products that will help to sell your products better?
How should the customer take advantage of this offer? (100 words for all parts combined)
We will present customer a good service. For example, discount service, guide using computer and
make good web site. But, I think these service are present other company.
We want offer customer new type. For that reason, we will become good company. We think thing that
is good advantage of this offer. First, guide customer. This is a best the motto of a company. I think this
mean the best advantage of offer. Because, customer hopes good web site. Next, as soon as check web
site. This way, client relieve web site management all days. We want these different other company.
D. How are the products packaged? Is there a warranty for the products? How should the customer
contact you if there are problems or questions about the product
after it is sold? (100 words for all parts combined)
My company marketing method take that after we set up more meeting with one's our consumers by the
request. If acceptable by the our consumer agreement. After, we get up the designing. To design
content bring forth piecemeal plan. Finally, the detail test is took, and delivery of materials by
accedence is took. If the product have in the event of problems, we correspond fit backdrop by the

2. telephone. When if client come calling, call the '0120-XXXX-XXXX' number.
E. Is there any installment plan for the products you sell? Is cash / cheque / credit cards acceptable? If a
customer has financial difficulties, how could you help him/her buy your products? (100 words for all
parts combined)
Client can pay installment by my company. This method of paying relieve customer when they pay
web site managing charge. My company admit some method of paying. For example, cash, cheque and
credit. Because our business may use big money. Internet business happen many thing. Difficult
business needs a large sum of money. If customer has financial difficulties, we help customer. We
decide how many times customer pay charge using credit. We will have thing that is client request. The
other, we will design margin web site client’s budget. I think client is satisfaction. These system make
good relationship between my company and customer.
F. Is there a customer service representative? What is his / her role in the company? Identify 5 different
ways that he/she might help the customer? (100 words for all parts combined)
He provides the service of web development for the clients. It would help and enhance their company.
1. He manages money in company. The money will payed to employee and put it on management
runnig cost and funds of our company.
2. He take part in local community activity to get the trust from local people and advance good
relationship with other company in local area.
3. He runs employment interview to take in person who likely has potential skills.
4. He goes into partnership with other company to advance our and their business better.
5. He provide new some idea and dictate employee what to do.