This ppt. presents data from our TNGO leadership interview study on effectiveness, and how this relates to web-based rating systems and greater disclosure by TNGOs regarding their outcomes.
What if we had a method we could use with clients to better understand their stakeholder landscape and that would help us do more effective UX work? What if it was more like a consulting method instead of a design deliverable? Could that help us choose research, design and evaluation methods more effectively so we could have more impact on our projects?
The document discusses stakeholder analysis, which involves systematically identifying and assessing individuals, groups, or organizations that may be affected by a project. It outlines the stakeholder analysis process, including identifying key stakeholders, understanding their interests and level of influence, and developing engagement strategies. Tools for stakeholder analysis include stakeholder matrices to map stakeholders based on their impact, interest, and relationship to the project. The document provides an example stakeholder analysis table to collect information on stakeholders.
The document discusses stakeholder management for projects. It defines stakeholders as individuals or groups that can impact or be impacted by a project. It identifies the key steps as identifying stakeholders, understanding their interests and importance, planning engagement strategies, and controlling stakeholder satisfaction. The role of the project manager is to perform stakeholder analysis, identify how stakeholders are impacted, develop cooperation, and ensure successful project outcomes. Stakeholder management aims to increase support and minimize resistance through engagement, communication, and addressing concerns.
This document discusses stakeholder analysis, which is a technique used to identify and assess key people, groups, or institutions that may influence a project or initiative. It defines stakeholders as any person or group that can be impacted by or impact an organization. The document outlines why stakeholder analysis should be used, including to identify those who can influence a project positively or negatively, anticipate how they may impact it, identify groups to collaborate with, and develop strategies to gain support and reduce obstacles. It also discusses when in a project's lifecycle stakeholder analysis should be conducted and provides examples of different types of stakeholders.
This document provides guidance on stakeholder analysis, which is an important tool for conservation projects. It defines stakeholders as those with interests in natural resources or who will be impacted by a project. Conducting stakeholder analysis can help identify key stakeholders, potential conflicts, engagement opportunities, and appropriate engagement strategies. The analysis should be done at the start of a project during planning and situation analysis, and continued throughout the project cycle to engage stakeholders and monitor engagement effectiveness. The key steps in analysis are: 1) Identifying stakeholders and their interests; 2) Assessing influence, importance, and impact on stakeholders; and 3) Identifying engagement strategies. Workshops, interviews and focus groups can aid analysis.
Help to understand why need a stakeholder analysis, Contains Stakeholder Definition, Theory , mapping, Types, application, example through graphical presentation
The document discusses stakeholder analysis, which is a process used to identify individuals and groups affected by a decision or action, prioritize them for involvement, and understand their relationships. It provides context on the development of stakeholder analysis in business management and natural resource management. Key methods described for stakeholder analysis include identifying and categorizing stakeholders using matrices, interviews, and social network analysis to explore relationships between stakeholders.
Public relations (PR) involves managing relationships between an organization and its various audiences to benefit both parties. Effective PR campaigns follow the RACE model - Research the audience, plan the Action, implement the Communication, and evaluate the results. PR represents an organization's interests while also considering the public interest through two-way communication and strategic management.
What if we had a method we could use with clients to better understand their stakeholder landscape and that would help us do more effective UX work? What if it was more like a consulting method instead of a design deliverable? Could that help us choose research, design and evaluation methods more effectively so we could have more impact on our projects?
The document discusses stakeholder analysis, which involves systematically identifying and assessing individuals, groups, or organizations that may be affected by a project. It outlines the stakeholder analysis process, including identifying key stakeholders, understanding their interests and level of influence, and developing engagement strategies. Tools for stakeholder analysis include stakeholder matrices to map stakeholders based on their impact, interest, and relationship to the project. The document provides an example stakeholder analysis table to collect information on stakeholders.
The document discusses stakeholder management for projects. It defines stakeholders as individuals or groups that can impact or be impacted by a project. It identifies the key steps as identifying stakeholders, understanding their interests and importance, planning engagement strategies, and controlling stakeholder satisfaction. The role of the project manager is to perform stakeholder analysis, identify how stakeholders are impacted, develop cooperation, and ensure successful project outcomes. Stakeholder management aims to increase support and minimize resistance through engagement, communication, and addressing concerns.
This document discusses stakeholder analysis, which is a technique used to identify and assess key people, groups, or institutions that may influence a project or initiative. It defines stakeholders as any person or group that can be impacted by or impact an organization. The document outlines why stakeholder analysis should be used, including to identify those who can influence a project positively or negatively, anticipate how they may impact it, identify groups to collaborate with, and develop strategies to gain support and reduce obstacles. It also discusses when in a project's lifecycle stakeholder analysis should be conducted and provides examples of different types of stakeholders.
This document provides guidance on stakeholder analysis, which is an important tool for conservation projects. It defines stakeholders as those with interests in natural resources or who will be impacted by a project. Conducting stakeholder analysis can help identify key stakeholders, potential conflicts, engagement opportunities, and appropriate engagement strategies. The analysis should be done at the start of a project during planning and situation analysis, and continued throughout the project cycle to engage stakeholders and monitor engagement effectiveness. The key steps in analysis are: 1) Identifying stakeholders and their interests; 2) Assessing influence, importance, and impact on stakeholders; and 3) Identifying engagement strategies. Workshops, interviews and focus groups can aid analysis.
Help to understand why need a stakeholder analysis, Contains Stakeholder Definition, Theory , mapping, Types, application, example through graphical presentation
The document discusses stakeholder analysis, which is a process used to identify individuals and groups affected by a decision or action, prioritize them for involvement, and understand their relationships. It provides context on the development of stakeholder analysis in business management and natural resource management. Key methods described for stakeholder analysis include identifying and categorizing stakeholders using matrices, interviews, and social network analysis to explore relationships between stakeholders.
Public relations (PR) involves managing relationships between an organization and its various audiences to benefit both parties. Effective PR campaigns follow the RACE model - Research the audience, plan the Action, implement the Communication, and evaluate the results. PR represents an organization's interests while also considering the public interest through two-way communication and strategic management.
This document discusses stakeholder mapping and engagement strategies. It defines stakeholder mapping as identifying relevant individuals, groups, and organizations; categorizing them; mapping relationships; ranking by influence; and prioritizing key audiences. Two specific processes are described: Participatory Impact Pathways Analysis (PIPA) uses network maps of current and desired future relationships to identify strategies; and the Alignment, Interest, and Influence Matrix (AIIM) ranks stakeholders to guide engagement approaches from developing awareness to challenging beliefs. The document serves as an introduction to stakeholder mapping and analysis techniques.
The document provides guidance on stakeholder mapping, which involves identifying relevant stakeholders, analyzing their perspectives and interests, mapping relationships visually, and prioritizing stakeholders. It outlines a 4-step process: 1) Identifying stakeholders, 2) Analyzing them based on their contribution, legitimacy, willingness to engage, influence, and necessity of involvement, 3) Mapping stakeholders visually based on their expertise, willingness, and value, and 4) Prioritizing stakeholders and identifying the most relevant issues. The document provides examples and prompts companies to apply the steps to develop their own prioritized stakeholder list.
GuideStar Demo (06/26/12) - Financial SCAN for GrantmakersGuideStar
This document introduces Financial SCAN, a new data platform that aims to assess and improve nonprofit financial health. Financial SCAN draws directly from IRS Form 990 data to present key financial metrics and ratios in an easy-to-understand format. It provides grantmakers and nonprofits tools to evaluate an organization's expenses, revenue, profitability, balance sheet, liquidity, and how they compare to peers. Existing users say Financial SCAN streamlines financial analysis, helps identify strengths and red flags, and informs productive conversations between funders and grantees. The goal is to foster a common language around nonprofit financial sustainability and decision making.
This document outlines 3 steps for identifying and managing stakeholders during a shared services project:
1. Identify stakeholders and assess their level of support and influence on a grid. Determine if they are positively or negatively inclined.
2. Transfer stakeholders to a management matrix detailing current/desired support levels, engagement approaches, and relationship owners.
3. Categorize stakeholders as critics, neutrals, supporters, or advocates and provide tips on leveraging each group for the project. Regularly review and update the matrix to adjust to changing support levels.
I facilitated a stakeholder relationships workshop for a client recently. This presentation was the "background framework" used to shape the work done by this management team.
Creating a 12-month Engagement Plan: How to Build Digital Relationships with ...Bloomerang
https://bloomerang.co/resources/webinars/
Brian Lauterbach will show you the steps you take in the next 10 days will determine how many of your donors and volunteers you retain, upgrade, or lose in 2020.
This document outlines the steps to conducting a stakeholder mapping analysis. Stakeholder mapping is a tool used to analyze influence and distinguish between common goals and individual stakeholder interests, priorities, and purposes. It can be useful for building coalitions and neutralizing potential blockages. The key steps include identifying stakeholders and their relationships, categorizing them based on their position (supportive, against, neutral), and considering each stakeholder's power, interests, concerns, motivations, and relationships to other stakeholders. Conducting a stakeholder map involves analyzing potential support, opposition, and neutral parties related to a specific project or goal.
The document discusses stakeholder analysis. It defines stakeholders as any groups or individuals who can affect or are affected by an organization's actions and objectives. It identifies primary stakeholders as owners, customers, employees and suppliers, and secondary stakeholders as other interested groups. The document outlines the objectives of stakeholder analysis as identifying relevant groups, prioritizing them by power and interest, and understanding their responsibilities and how to engage them. It provides examples of tools that can be used for stakeholder analysis including stakeholder matrices and charts. The conclusion emphasizes the importance of ongoing stakeholder analysis to manage stakeholders and ensure project success.
This document summarizes an APM Midlands Branch stakeholder engagement focus group meeting. The agenda included introductions, a discussion on stakeholders and engagement strategies, a case study on how time impacts engagement, and anticipating issues to keep engagement relevant. Effective stakeholder engagement requires managing expectations and updating stakeholder maps as circumstances change. Stakeholder maps should segment stakeholders by influence and interest, and monitor factors that may alter their position to develop efficient engagement strategies.
This document discusses an organizational effectiveness framework called SEAM that focuses on strategic thinking, execution, accountability, and metrics. It provides examples of how to develop a clear strategic plan with well-understood priorities. It emphasizes the importance of properly executing strategies through decision-making processes, information flow, and knowledge management. The document also discusses creating accountability systems and using metrics to focus efforts and make better decisions. Overall, the SEAM framework is presented as a way for organizations to strive for effectiveness through strategic planning, execution, accountability measures, and performance metrics.
Optimise-GB provides you with a presentation on stakeholder engagement and management. Why is it that change initiatives, programmes and projects fail? Some might say that the project has been wrongly defined or executed poorly. There are other reasons why change initiatives fail: poor communication and a lack of engagement with stakeholders. This presentation provides some insights of how you can identify stakeholders, understand their issues and concerns, how to effectively communicate with people and how to resolve conflict to ensure buy in. There are a number of tools and techniques within this presentation. If you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
The document discusses project communications management. It covers identifying stakeholders through tools like stakeholder analysis grids. It also discusses planning communications through requirements analysis and choosing communication methods and technology. Finally, it discusses developing a communications management plan to coordinate distributing information to stakeholders.
Value chains are being replaced by value networks as the business environment becomes more complex. In value networks, actors are interdependent and barriers to entry are lower. This results in less stability and more risk. Communication and understanding different perspectives becomes more important for success. Leaders must excel at both ideological and contextual leadership - setting a vision while also understanding the network context and relationships. They should act as system designers, mediators, coaches, and influencers to develop the organization's communicative abilities and navigate changes in the network.
I wanted to share some insight on one of the most challenging aspects of Grant Making. Measuring outcomes has proven to be challenging, but there is away to accomplish your goals to make the world a better place. Salesforce has put together a deck that allows stakeholders in this space the ability to develop a roadmap for success with the ability to iterate on those measurements to consistently improve outcomes.
This document provides guidance on stakeholder identification and management for projects. It defines stakeholders as people inside or outside an organization with interest in or influence over a project's outcome. Key stakeholders to identify include sponsors, end users, the project manager, subject matter experts, and vendors. Stakeholder analysis involves understanding each stakeholder's attitudes in order to create buy-in, navigate challenges, and achieve success. Stakeholders are classified by their level of interest and influence, and appropriate engagement strategies are outlined for different stakeholder types. The guide also provides a worksheet to assess stakeholders' priorities regarding project constraints.
George Lampere outlines best practices for communicating organizational change effectively. He explains that employees need answers to five key questions: why change is important, what is expected of them, how they will be measured, what support they will receive, and benefits. Successful change communication involves multiple channels, voices, and messages that address both organizational and individual needs. It also requires listening to understand different communication styles. Lampere provides ten principles for change management communication and explains the value it provides in engaging employees and making change initiatives more effective.
The document discusses creating an effective marketing communications plan to increase engagement with a community. It recommends conducting audience analysis to understand key messages and channels. The plan should include goals, messages, promotion calendar and evaluation. The summary describes implementing a plan for a local STC chapter which increased membership, training opportunities, press coverage and renewed interest through social media outreach and branding efforts.
6 steps to creating a strategic plan in 1 daySean Chamberlin
The document outlines a 6-step process to create a strategic plan in 1 day:
1. Develop mission, vision, and values statements. The vision describes success in 5 years while values focus on service, quality, and people.
2. Assess strengths, weaknesses, opportunities, and threats through a SWOT analysis. Linkages between these should be considered.
3. Agree on prioritized goals that contribute most to the mission and are financially viable. Goals should be measurable and time-phased.
4. Write an action plan with steps to achieve each goal and assign responsibilities and timelines. Consider building strengths and opportunities.
5. Implement the plan by identifying needed skills, systems, culture changes
This document discusses stakeholder mapping and engagement strategies. It defines stakeholder mapping as identifying relevant individuals, groups, and organizations; categorizing them; mapping relationships; ranking by influence; and prioritizing key audiences. Two specific processes are described: Participatory Impact Pathways Analysis (PIPA) uses network maps of current and desired future relationships to identify strategies; and the Alignment, Interest, and Influence Matrix (AIIM) ranks stakeholders to guide engagement approaches from developing awareness to challenging beliefs. The document serves as an introduction to stakeholder mapping and analysis techniques.
The document provides guidance on stakeholder mapping, which involves identifying relevant stakeholders, analyzing their perspectives and interests, mapping relationships visually, and prioritizing stakeholders. It outlines a 4-step process: 1) Identifying stakeholders, 2) Analyzing them based on their contribution, legitimacy, willingness to engage, influence, and necessity of involvement, 3) Mapping stakeholders visually based on their expertise, willingness, and value, and 4) Prioritizing stakeholders and identifying the most relevant issues. The document provides examples and prompts companies to apply the steps to develop their own prioritized stakeholder list.
GuideStar Demo (06/26/12) - Financial SCAN for GrantmakersGuideStar
This document introduces Financial SCAN, a new data platform that aims to assess and improve nonprofit financial health. Financial SCAN draws directly from IRS Form 990 data to present key financial metrics and ratios in an easy-to-understand format. It provides grantmakers and nonprofits tools to evaluate an organization's expenses, revenue, profitability, balance sheet, liquidity, and how they compare to peers. Existing users say Financial SCAN streamlines financial analysis, helps identify strengths and red flags, and informs productive conversations between funders and grantees. The goal is to foster a common language around nonprofit financial sustainability and decision making.
This document outlines 3 steps for identifying and managing stakeholders during a shared services project:
1. Identify stakeholders and assess their level of support and influence on a grid. Determine if they are positively or negatively inclined.
2. Transfer stakeholders to a management matrix detailing current/desired support levels, engagement approaches, and relationship owners.
3. Categorize stakeholders as critics, neutrals, supporters, or advocates and provide tips on leveraging each group for the project. Regularly review and update the matrix to adjust to changing support levels.
I facilitated a stakeholder relationships workshop for a client recently. This presentation was the "background framework" used to shape the work done by this management team.
Creating a 12-month Engagement Plan: How to Build Digital Relationships with ...Bloomerang
https://bloomerang.co/resources/webinars/
Brian Lauterbach will show you the steps you take in the next 10 days will determine how many of your donors and volunteers you retain, upgrade, or lose in 2020.
This document outlines the steps to conducting a stakeholder mapping analysis. Stakeholder mapping is a tool used to analyze influence and distinguish between common goals and individual stakeholder interests, priorities, and purposes. It can be useful for building coalitions and neutralizing potential blockages. The key steps include identifying stakeholders and their relationships, categorizing them based on their position (supportive, against, neutral), and considering each stakeholder's power, interests, concerns, motivations, and relationships to other stakeholders. Conducting a stakeholder map involves analyzing potential support, opposition, and neutral parties related to a specific project or goal.
The document discusses stakeholder analysis. It defines stakeholders as any groups or individuals who can affect or are affected by an organization's actions and objectives. It identifies primary stakeholders as owners, customers, employees and suppliers, and secondary stakeholders as other interested groups. The document outlines the objectives of stakeholder analysis as identifying relevant groups, prioritizing them by power and interest, and understanding their responsibilities and how to engage them. It provides examples of tools that can be used for stakeholder analysis including stakeholder matrices and charts. The conclusion emphasizes the importance of ongoing stakeholder analysis to manage stakeholders and ensure project success.
This document summarizes an APM Midlands Branch stakeholder engagement focus group meeting. The agenda included introductions, a discussion on stakeholders and engagement strategies, a case study on how time impacts engagement, and anticipating issues to keep engagement relevant. Effective stakeholder engagement requires managing expectations and updating stakeholder maps as circumstances change. Stakeholder maps should segment stakeholders by influence and interest, and monitor factors that may alter their position to develop efficient engagement strategies.
This document discusses an organizational effectiveness framework called SEAM that focuses on strategic thinking, execution, accountability, and metrics. It provides examples of how to develop a clear strategic plan with well-understood priorities. It emphasizes the importance of properly executing strategies through decision-making processes, information flow, and knowledge management. The document also discusses creating accountability systems and using metrics to focus efforts and make better decisions. Overall, the SEAM framework is presented as a way for organizations to strive for effectiveness through strategic planning, execution, accountability measures, and performance metrics.
Optimise-GB provides you with a presentation on stakeholder engagement and management. Why is it that change initiatives, programmes and projects fail? Some might say that the project has been wrongly defined or executed poorly. There are other reasons why change initiatives fail: poor communication and a lack of engagement with stakeholders. This presentation provides some insights of how you can identify stakeholders, understand their issues and concerns, how to effectively communicate with people and how to resolve conflict to ensure buy in. There are a number of tools and techniques within this presentation. If you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
The document discusses project communications management. It covers identifying stakeholders through tools like stakeholder analysis grids. It also discusses planning communications through requirements analysis and choosing communication methods and technology. Finally, it discusses developing a communications management plan to coordinate distributing information to stakeholders.
Value chains are being replaced by value networks as the business environment becomes more complex. In value networks, actors are interdependent and barriers to entry are lower. This results in less stability and more risk. Communication and understanding different perspectives becomes more important for success. Leaders must excel at both ideological and contextual leadership - setting a vision while also understanding the network context and relationships. They should act as system designers, mediators, coaches, and influencers to develop the organization's communicative abilities and navigate changes in the network.
I wanted to share some insight on one of the most challenging aspects of Grant Making. Measuring outcomes has proven to be challenging, but there is away to accomplish your goals to make the world a better place. Salesforce has put together a deck that allows stakeholders in this space the ability to develop a roadmap for success with the ability to iterate on those measurements to consistently improve outcomes.
This document provides guidance on stakeholder identification and management for projects. It defines stakeholders as people inside or outside an organization with interest in or influence over a project's outcome. Key stakeholders to identify include sponsors, end users, the project manager, subject matter experts, and vendors. Stakeholder analysis involves understanding each stakeholder's attitudes in order to create buy-in, navigate challenges, and achieve success. Stakeholders are classified by their level of interest and influence, and appropriate engagement strategies are outlined for different stakeholder types. The guide also provides a worksheet to assess stakeholders' priorities regarding project constraints.
George Lampere outlines best practices for communicating organizational change effectively. He explains that employees need answers to five key questions: why change is important, what is expected of them, how they will be measured, what support they will receive, and benefits. Successful change communication involves multiple channels, voices, and messages that address both organizational and individual needs. It also requires listening to understand different communication styles. Lampere provides ten principles for change management communication and explains the value it provides in engaging employees and making change initiatives more effective.
The document discusses creating an effective marketing communications plan to increase engagement with a community. It recommends conducting audience analysis to understand key messages and channels. The plan should include goals, messages, promotion calendar and evaluation. The summary describes implementing a plan for a local STC chapter which increased membership, training opportunities, press coverage and renewed interest through social media outreach and branding efforts.
6 steps to creating a strategic plan in 1 daySean Chamberlin
The document outlines a 6-step process to create a strategic plan in 1 day:
1. Develop mission, vision, and values statements. The vision describes success in 5 years while values focus on service, quality, and people.
2. Assess strengths, weaknesses, opportunities, and threats through a SWOT analysis. Linkages between these should be considered.
3. Agree on prioritized goals that contribute most to the mission and are financially viable. Goals should be measurable and time-phased.
4. Write an action plan with steps to achieve each goal and assign responsibilities and timelines. Consider building strengths and opportunities.
5. Implement the plan by identifying needed skills, systems, culture changes
Measure Your Organization’s Impact with Performance Management with Josie All...Blackbaud Pacific
This document discusses performance management for social service organizations. It defines performance management as actively monitoring data to optimize outcomes through understanding what works and making ongoing adjustments. The goal is to ensure efforts relate to outcomes. It distinguishes performance management from evaluation, noting that performance management occurs throughout a program to guide improvements, while evaluation assesses effectiveness periodically. The document provides tips for organizations to become performance driven, such as establishing clear missions, accountability systems, and using data to make strategic and tactical adjustments.
The document discusses key aspects of performance management systems and processes. It defines key terms like key processes, critical success factors, and key performance indicators. It outlines steps to identify these elements and develop effective metrics. It also discusses the importance of accountability, continuous feedback, tying compensation to performance, and using performance management as a tool for employee development. Establishing role clarity, setting measurable goals, and ensuring alignment between individual and organizational objectives are highlighted as important elements of an effective performance management system.
The document discusses using the Balanced Scorecard approach to evaluate the effectiveness of Holston Habitat for Humanity. The Balanced Scorecard looks at an organization from four perspectives: financial, customer/stakeholder, business processes, and learning and growth. It recommends gathering input from various stakeholders to identify objectives, measures, targets, and initiatives in each area. This will help management make better decisions by considering both tangible and intangible factors beyond just financial statements. Internally, representatives could discuss the perspectives, or anonymous surveys could gather outside feedback for management to review in a SWOT analysis and refine the organization's goals. The approach aims to keep the nonprofit focused on its overall mission through engaged community support and a more holistic
Slides for An Introduction to Results Reporting WebinarCharityNav
Charity Navigator has developed a new rating dimension - called Results Reporting - that specifically examines how well charities report on their results. In this webinar, we explain why Charity Navigator developed Results Reporting metrics, introduce the new methodology and explain our process for implementation.
Management by Objectives (MBO) is a process where employees participate with management in setting goals and objectives. It involves one-on-one negotiation sessions between supervisors and subordinates to concrete goals for employee performance. Goals are then reviewed after an established period, typically 6 months or a year. While MBO aims to emphasize quantifiable performance, qualitative aspects may be overlooked. Personality conflicts and competitiveness can also undermine goal setting. For MBO to be successful, a high level of trust and support is needed between supervisors and subordinates.
Measuring Success in Patient Advocacy InitiativesCharityNav
In an increasingly challenging donor environment, funders want more meaning reporting of success and outcomes by nonprofits. This webinar provides insights and knowledge that can mean the difference between scaling up - or dialing down - key initiatives.
The document discusses conducting an objective, credible, and fair program evaluation by employing internal and external advisors to align with professional evaluation standards, as well as using multiple data collection methods to increase validity and understanding per Fitzpatrick's advice. It also notes the importance of the evaluator examining their own biases to mitigate against bias in the formal evaluation process and ensuring evaluation reports are not distorted in presentation. The document recommends following the American Evaluation Association's Guiding Principles for program evaluations.
This document provides an overview of Charity Navigator's Leadership & Adaptability Beacon methodology and scoring criteria. It discusses key leadership practices like vision, mission, strategy, and adaptability. Charity Navigator evaluates whether nonprofits have a vision statement, mission statement, and strategic plan. It also looks at investment in leadership development and external mobilization for mission. Adaptability is scored based on an example of how an organization adapted to external changes. The goal is to help nonprofits understand these best practices to improve performance.
This document provides an overview of Charity Navigator's Leadership & Adaptability Beacon methodology and scoring criteria. It discusses key leadership practices like vision, mission, strategy, and adaptability. Charity Navigator evaluates whether nonprofits have a vision statement, mission statement, and strategic plan. It also looks at investment in leadership development and external resource mobilization. Adaptability is scored based on an example of how an organization adapted to external changes. The goal is to help nonprofits understand these best practices to improve performance.
This document discusses approaches to measuring social impact and outcomes. It emphasizes the importance of:
1) Understanding the full story and theory of change behind social initiatives, not just counting outputs.
2) Engaging stakeholders in identifying objectives and indicators to measure performance and impacts on people, the economy and environment.
3) Using measurement as an ongoing process of learning, improvement and accountability rather than just reporting, through tools like social accounting, balanced scorecards and impact mapping.
This document summarizes the key elements of strategic business planning for high performance organizations. It discusses developing a mission statement, conducting a SWOT analysis to identify internal strengths and weaknesses and external opportunities and threats. This includes analyzing critical issues and compiling a critical issues report. The goal is to formulate strategies to guide the organization and address gaps between its current performance and what is needed to respond to internal and external factors. Strategic business planning requires commitment from leadership and involvement of employees to build understanding and commitment to the resulting plan.
This document outlines the communications processes used by AIESEC, including communication analysis, planning, internal communication, media communication, and brand management. It presents the logical flow of the communications processes and provides a high-level overview of the core activities within each process. The goal is to present the structure of the communications processes to facilitate discussion on how to best deliver communication activities and support local committees. Key processes discussed include stakeholder analysis, self-analysis, competitors analysis, environmental analysis, stakeholder communication planning, media communication planning, internal campaigns, communication flow management, press releases, and building relationships with media contacts.
The document discusses evaluating a student evaluation form that was completed by 19 students to provide feedback on the teacher. The evaluations were mostly positive, noting the teacher's strength in expecting all students to learn. However, a few students commented that class could be more engaging at times. While the feedback was helpful, having more detailed comments would further improve the teacher's instruction. Obtaining student feedback through evaluations is important but should be done anonymously to encourage honesty.
An introduction to recruiting and using skills based volunteers for nonprofit agencies. This presentation was developed for the 2009 Mental Health Corporations of America. Inc. Summer Conference.
Presented by Marilyn Coleman, Marilyn Coleman Consulting, August 23, 2010, for the Strengthening Pittsburgh Arts Kickoff Event at Father Ryan Arts Center
The road ahead may look a bit long and treacherous, but with the right fine-tuning, you can prepare your organization to miss the major bumps along the way and go the distance. This presentation outlines how arts organizations can revisit their strategic plan and develop goals appropriate for today’s environment. It also takes a look at characteristics of healthy arts organizations, demonstrates how to focus on what’s truly mission critical, assess the mission and financial effectiveness of programs and projects, and manage effectively so that projects achieve desired results. The presentation also reviews what funders look for when considering requests for support and what they’re saying about prospects for the near future.
The document provides an overview of various organizational development concepts such as strategic planning, operational planning, governance, mission and vision statements, resource development, and human resources management. It discusses the purpose and components of strategic and operational planning, the importance of governance structures, how to develop mission and vision statements, and considerations for resource development and human resources management. The overall document serves as a useful reference for understanding different aspects of organizational capacity assessment and development.
The document discusses the key concepts of vision, mission, goals and strategies for organizations. It provides definitions and explanations for each concept: A vision describes an organization's aspirations and desired future state without specifying how to achieve it. A mission statement expresses the overriding purpose and reason for an organization's existence. Goals are qualitative targets an organization aims to achieve, and should be consistent, feasible, understandable and agreed upon. Objectives are specific, measurable targets with deadlines that help achieve goals and missions. Strategies are the plans and approaches used to pursue objectives and achieve the vision.
Charity Navigator Masterclass: Culture & Community BeaconOnBoard
This document summarizes a Charity Navigator masterclass session on understanding the Culture and Community beacon. It provides an overview of how Charity Navigator evaluates an organization's culture, community engagement, equity and feedback practices. Studies are presented showing the importance of these factors to donors and nonprofit effectiveness. The beacon criteria around how organizations listen to constituents, commit to equity and diversity are explained. The importance of the Culture and Community beacon in providing a holistic evaluation and informing donor decisions is highlighted. Participants are invited to ask questions in a Q&A session.
Similar to Defining Organizational Effectiveness (20)
Charity Navigator Masterclass: Culture & Community Beacon
Defining Organizational Effectiveness
1. Defining Organizational Effectiveness George Mitchell Transnational NGO Initiative, Moynihan Institute of Global Affairs, Syracuse University April 6, 2010
17. A Disclosure Format for Outcome Accountability Indicator State Ex Ante Goal or promise State Ex Post Percent Achieved Percent of Budget Learning Water access (avg. time) 60 min. 30 min. 45 min. 50% 100% Local water contaminated ∑ ab=50%