With the hype about ChatBots, the rumor has been in overdrive. We all have heard it all: Right from “Build your bot within an hour” to “Chatbots is going to cause an immense job reduction”.
Let's shed some light on the most common myths on ChatBots and Artificial Intelligence.
2. ChatBots
A chatbot is a computer program which is
designed in a way to conduct a conversation
via auditory or textual methods. Such
programs are often designed to convincingly
simulate how a human would behave as a
conversational partner, thereby passing the
Turing test.
3. What do People think About
Chatbots?
➢ Major evaluation is taking place in the field of
Chatbots. Around 69% of consumers prefer
chatbots to connect and co-ordinate with a
brand.
➢ They think that chatbots are 35% better in
answering complex questions than any other
application.
➢ Still there are a lot of myths about chatbots
that confuse common people. Let’s debunk the
myths with proper justification.
4. Myth:
Chatbots are Useless Vs Chatbots can do Everything
Reality:
❖ Chatbots can engage a huge number of end-users through
automated conversations.
❖ They can get connected to your mobile apps, games, and your
homes’ web.
❖ They are based on technology that recognizes patterns of
your previous actions and remembers it for the next time.
5. Myth:
Chatbots are Replacing the Existing Applications
Reality:
Chatbot is a customized interface program that can
understand the context in human language and is
deployed over the existing user apps, hence it does
not replace any app.
6. Myth:
Designing a Chatbot is Easy
Reality:
❏ Developing a chatbot needs a lot of hard work and tons of
data to make it efficient enough for human-like
interactions.
❏ It is designed to recognize the pattern to deliver satisfying
answers to user queries.
❏ It needs extensive coding and development strategies.
7. Myth:
Chatbots Lacks Personalized/Human Touch
Reality:
★ Being a software, chatbot does its job beautifully.
It is trained in a way to understand human gesture
and emotions.
★ Developers try to make them as human as possible.
8. Myth:
Chatbots will Replace Humans Soon
Reality:
➔ Chatbots are equipped with NLP, due to which they easily
understands human conversations.
➔ They have the ability to understand the decision making
pattern of the user.
➔ Thereby, delivering precise and satisfying results.
9. The Final Word
Chatbots are the new buzz these days. Several questions are
being asked and answered about them. Though there is a whole
lot of information provided on the Internet, you need to be
careful and grasp useful information rather than retaining the
myths.