DMS .Net is a fully integrated web based application that assists providers of debt in managing delinquent debtors through specialized actions and reports and is a highly effective tool in the day to day control of user’s actions, productivity and rehabilitation of such debtors.

2. • The system improves efficiencies
• It monitors users on an ongoing basis
–Improve work performance
• The company processes are in the system, staff
turnover has less of an impact
• The system is scalable from a few hundred
debtors to hundreds of thousands
• You can do more with the same or less staff
• Know what cash you will receive from your debt
collection process on a monthly basis

3. ERP / Financial System
Export to DMSImport from DMS
DMS Server
Allocate accounts
To Staff
Debtor
Allocate accounts
To 3rd
party collector / attorney
Debtor
Use your staff to
manage 3rd
parties
Debtor
3rd
parties can use system to manage
their own debtors separate from
client debtors

4. • Supervisors have the ability to control staff,
accounts and 3rd
party collectors, some of the
features utilised for this are:-
• Workspace listing: A supervisior can see all the
accounts that are in the clerks workspace (that they
have been working on) plus the ones in their diary.
• Performance report: A supervisor can see how many
accounts the clerk worked on for the day, how many
look ups the clerk has done including how many
promise to pay`s, telephone calls made, letters sent and
more.
• No feedback report: Where no positive feedback has
been received within a certain period.

5. • No action report: Where no action was done in a
certain period
• Diaries: Supervisors can see the accounts that are
diarised for a certain date and not worked on. That date
will highlight in diaries if the date has already expired
and all the work was not done for that date.
• Promise to pay report: You can draw for all your ptp`s,
not paid or short paid between certain dates.

6. • EAO garnish accounts: This shows the supervisor all
the garnish accounts or the ones that did not pay in a
certain time frame, depending on the dates they
choose.
• EAO profile report: This shows the supervisor the last
3 months payments on their garnish accounts.
• Normal profile report: Shows the supervisor the last 3
months payments on their normal accounts.

7. In addition, the system has many more features to
enable the business to manage their debt more
efficiently the following slides highlight some of
these:-

8. • The ability to manage the debt collection process
at any level
• Monitor activation % of accounts with agents
• Immediately identify bottlenecks or
underperforming areas
• Monitor productivity of staff
• Group collections into different debt types, i.e.
Garnishes, Admin orders
• Template based legal documents per magisterial
area

9. • Manage costs and fees
• Compare cost of collection against capital debt
• Bulk allocate or individually allocate accounts to
clerks
• Full diary facility
• Full reports on cash flow
• Full reports for bank recon and agents
commission

10. • SMS integration for bulk messaging
• Bulk Letters
• Each user has a personal workspace that is
managed by the system
• Reports are generated by using the query builder
• Group Costs .i.e. When a task is selected, there
may be 2 or 3 items in the task with individual
costs logged

11. • Clients have been able to halve staff compliment
for debt collection
• Other clients have grown their business
exponentially
• Productivity increases exponentially
• Clients have been able to take on blue chip
retailers debt