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Resource Savings, Family and Societal
  Benefits of A Statewide Pediatric
     Telemedicine Program


      D.D.Fritch-Levens, MSN, MHA, RN
       Children’s Healthcare of Atlanta
Locations

          Children’s Healthcare of Atlanta
    • Children's serves our community with three hospitals and
    17 neighborhood locations, including four Immediate Care
    Centers and a Primary Care Center.

    … at Egleston    … at Scottish Rite … at Hughes Spalding




2
Current Program Offerings


          Subspecialist
         at Scottish Rite

       TeleEmergency at
           EG and SR

         Subspecialist
          at Egleston




    TELEMEDICINE PROGRAM
3
Our Patients…Our Community
    • We have served 1,372 patients since inception

         • 2009: 88
         • 2010: 461
         • 2011: 823

    • Patients served live in 74 of the Georgia’s 159
    counties
       • All outside of the MSA
       • Representing 47% of Georgia’s counties.

    • 78% of our patients are covered by Medicaid /CMO’s

4   * 2011 Volume = January-December
Program Offerings

    • Allergy and Immunology (1)          Coming soon…
    • Cardiology (1)
    • Child Abuse (3)                     • General Surgery (2)
    • Cystic Fibrosis (1)
    • Emergency (64)
    • Fetal ECHO (9)
    • Gastroenterology (1)
    • Nephrology (2)         CHOA Physician Credentialing
    • Neurology (3)                100
                                                     88       91

    • Orthopedics (1)               80

    • Pulmonologist (1)             60              64        64
                                                                    ED
                                    40
    • Rheumatology (1)              20              27        29
                                                                    Specialist


    • Neurosurgery (1)               0
                                          2009   Current   Future
    • Endocrinology (1)
    • Urology (1)
5
Growth Since Inception




6
Benefits


    • Builds stronger statewide relationships

    • Convenience
       • Miles
       • Hours
       • Work
       • School

    • Research – Abstract submitted and approved by
    Pediatric Academic Society

       “Resource Savings, Family and Societal Benefits of a
7      Statewide Pediatric Telemedicine Program”.
Objective



     To evaluate the overall resource savings that a
      Statewide Telemedicine (TM) Program for Children
      can bring to patients, families and society




8
Barriers to Pediatric Sub-Specialty Care

    •   Limited number of pediatric subspecialists
    •   Regionalization of subspecialists/Distance to care
    •   Access to and limited public transportation
    •   Direct and Indirect costs for seeking care
         • Direct costs:
             • Travel time
             • Gas and car wear and tear
             • Medical transports for chronically ill (Medicaid vans
                and others)
         • Indirect Costs/Opportunity Costs
             • Time from work
             • Time from school
             • Impact on remaining family (caring for other
                children, facilitating transport etc)
9
Gas Prices




     http://www.GasBuddy.com/gb_retail_price_chart.aspx?city1=USA
     Average&city2=&city3=&crude=nutmeg=36&units=us
10
2011 Data

     Year to Date…Per visit:        Mean    Median Range
     Miles Saved                    310     344       72-524
     Cost of miles saved            $170    $189      $40-$288
     Hours Saved Traveling          5.6     6.0       2-9
     School days                    86% of our patients would have missed
     *Children greater than 5 y/o   school to travel to Atlanta
     Work Days Missed               >80% of our parents would have missed a
     *One adult present             full day of work to travel to Atlanta

     Overall cost of miles saved: $118,134 (0.55/mile)
     476 less days of work missed - Impact on Workforce
     476 less cars in Atlanta - Clean Air


11
Summary of Findings

     • Telemedicine represents significant direct cost
       savings in decreased travel time and expenses for
       patients & families.
     • Indirect cost savings include time saved in travel
       that can be reallocated to school, work or other
       societal benefits.
     • The high use by patients with Medicaid reinforces
       that telemedicine can improve access to care for
       this often underserved population.
     • Additional benefits can also be seen as Medicaid
       patients and those needing assistance in travel
       (from family or others) can have these resources
       also reallocated.
12
Data Collection

      Use of data:
        • Measure by region
        • Marketing
        • Benefits to families by Counties

      How is the data collected on an ongoing basis?




13
Mileage Table




14
Daily Reconciliation/Utilization




15
Excel Formulas

     Miles Saved




                   Time Saved




                            Cost of Miles Saved



16
Questions?




17
Recognition

     Resource Savings, Family and Societal Benefits of a Statewide
                   Pediatric Telemedicine Program:

                               
                              Harold K. Simon, MD, MBA 1,2,3
                                Daniel A. Hirsh, MD 1,2,3
                           D.D. Fritch-Levens, RN, MSN, MHA 2
                                 Cyndie Roberson RN 2
                                  Mary Joyce Bacon 2
                                Linda Cole, RN, MBA 2
                               Stephanie Fessler, MD 1
                            Larry A. Greenbaum, MD, PhD 1,2
                              Michael McConnell, MD 1,2,4

                1Department of Pediatrics, Emory University School of Medicine
                             2Children’s Healthcare of Atlanta
                    3Department of Emergency Medicine, Emory University

                                   4Sibley Heart Center




18

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Resource Savings, Family and Societal Benefits of A Statewide Pediatric Telemedicine Program

  • 1. Resource Savings, Family and Societal Benefits of A Statewide Pediatric Telemedicine Program D.D.Fritch-Levens, MSN, MHA, RN Children’s Healthcare of Atlanta
  • 2. Locations Children’s Healthcare of Atlanta • Children's serves our community with three hospitals and 17 neighborhood locations, including four Immediate Care Centers and a Primary Care Center. … at Egleston … at Scottish Rite … at Hughes Spalding 2
  • 3. Current Program Offerings Subspecialist at Scottish Rite TeleEmergency at EG and SR Subspecialist at Egleston TELEMEDICINE PROGRAM 3
  • 4. Our Patients…Our Community • We have served 1,372 patients since inception • 2009: 88 • 2010: 461 • 2011: 823 • Patients served live in 74 of the Georgia’s 159 counties • All outside of the MSA • Representing 47% of Georgia’s counties. • 78% of our patients are covered by Medicaid /CMO’s 4 * 2011 Volume = January-December
  • 5. Program Offerings • Allergy and Immunology (1) Coming soon… • Cardiology (1) • Child Abuse (3) • General Surgery (2) • Cystic Fibrosis (1) • Emergency (64) • Fetal ECHO (9) • Gastroenterology (1) • Nephrology (2) CHOA Physician Credentialing • Neurology (3) 100 88 91 • Orthopedics (1) 80 • Pulmonologist (1) 60 64 64 ED 40 • Rheumatology (1) 20 27 29 Specialist • Neurosurgery (1) 0 2009 Current Future • Endocrinology (1) • Urology (1) 5
  • 7. Benefits • Builds stronger statewide relationships • Convenience • Miles • Hours • Work • School • Research – Abstract submitted and approved by Pediatric Academic Society “Resource Savings, Family and Societal Benefits of a 7 Statewide Pediatric Telemedicine Program”.
  • 8. Objective  To evaluate the overall resource savings that a Statewide Telemedicine (TM) Program for Children can bring to patients, families and society 8
  • 9. Barriers to Pediatric Sub-Specialty Care • Limited number of pediatric subspecialists • Regionalization of subspecialists/Distance to care • Access to and limited public transportation • Direct and Indirect costs for seeking care • Direct costs: • Travel time • Gas and car wear and tear • Medical transports for chronically ill (Medicaid vans and others) • Indirect Costs/Opportunity Costs • Time from work • Time from school • Impact on remaining family (caring for other children, facilitating transport etc) 9
  • 10. Gas Prices http://www.GasBuddy.com/gb_retail_price_chart.aspx?city1=USA Average&city2=&city3=&crude=nutmeg=36&units=us 10
  • 11. 2011 Data Year to Date…Per visit: Mean Median Range Miles Saved 310 344 72-524 Cost of miles saved $170 $189 $40-$288 Hours Saved Traveling 5.6 6.0 2-9 School days 86% of our patients would have missed *Children greater than 5 y/o school to travel to Atlanta Work Days Missed >80% of our parents would have missed a *One adult present full day of work to travel to Atlanta Overall cost of miles saved: $118,134 (0.55/mile) 476 less days of work missed - Impact on Workforce 476 less cars in Atlanta - Clean Air 11
  • 12. Summary of Findings • Telemedicine represents significant direct cost savings in decreased travel time and expenses for patients & families. • Indirect cost savings include time saved in travel that can be reallocated to school, work or other societal benefits. • The high use by patients with Medicaid reinforces that telemedicine can improve access to care for this often underserved population. • Additional benefits can also be seen as Medicaid patients and those needing assistance in travel (from family or others) can have these resources also reallocated. 12
  • 13. Data Collection  Use of data: • Measure by region • Marketing • Benefits to families by Counties  How is the data collected on an ongoing basis? 13
  • 16. Excel Formulas Miles Saved Time Saved Cost of Miles Saved 16
  • 18. Recognition Resource Savings, Family and Societal Benefits of a Statewide Pediatric Telemedicine Program:  Harold K. Simon, MD, MBA 1,2,3  Daniel A. Hirsh, MD 1,2,3  D.D. Fritch-Levens, RN, MSN, MHA 2  Cyndie Roberson RN 2  Mary Joyce Bacon 2  Linda Cole, RN, MBA 2  Stephanie Fessler, MD 1  Larry A. Greenbaum, MD, PhD 1,2  Michael McConnell, MD 1,2,4  1Department of Pediatrics, Emory University School of Medicine  2Children’s Healthcare of Atlanta  3Department of Emergency Medicine, Emory University  4Sibley Heart Center 18