The document discusses the Sepsis/VTE Collaborative. It explains that the collaborative was formed to improve sepsis and venous thromboembolism (VTE) management. It describes initial tests of changing documentation and assessing patients for sepsis that were conducted. Baseline data was collected on 18 patients with high early warning scores, of which 9 had new septic episodes. The median time to first antibiotics for septic patients was reduced from 1 hour and 25 minutes pre-intervention to 37 minutes post-intervention with the introduction of a dual response system in one respiratory ward area. Balancing measures such as antibiotic usage were also tracked.
7. SEVERE SEPSIS AND HAI MORTALITY
• SEVERE SEPSIS • MRSA & CDI
• 2004: 14000 DEATHS • 2006: 8132 DEATHS
• 300 per million of dying of severe • 91 per million of dying of MRSA or
sepsis in any one year CDI in any one year.
• ODDS: 1 in 11,000.
• ODDS: 1 in 3333 – For those aged under 45
years : 1 in 250,000.
• SEPSIS in UK: 37000 DEATHS – For those aged 85 years or
• ODDS 1 in 125 older, 1 in 300.
www.statistics.gov.uk); ; UK Sepsis Group
Harrison D et al Critical Care 2006; 10:R42
9. Surgical Sepsis
Sepsis in General Surgery: The 2005-2007 National
Surgical Quality Improvement Program Perspective.
Moore, Laura; Moore, Frederick; Todd, S; Jones, Stephen;
Turner, Krista; Bass, Barbara
Archives of Surgery. 145(7):695-700, July 2010.
Copyright 2010 by the American Medical Association. All Rights Reserved. Applicable FARS/DFARS Restrictions 2
Apply to Government Use. American Medical Association, 515 N. State St, Chicago, IL 60610. Published by
American Medical Association.
11. 15,022 Patients
165 Hospitals
Median of 14 Mortality Decreased from
37 to 30.8 Percent
6.2% Absolute
Months 16% Relative
12. STAG Sepsis Management in Scotland
• Signs of sepsis < 2
days
• 2% of emergency
Scottish
admissions (~5000)
• Defect a EWS
71% had Rate
• was had severe
34% 18-74%
sepsis
• 21% blood cultures
• 32% IV Antibiotics
• 70% IV fluids
13. Why is implementation so difficult?
• Too many elements in the bundle
• Some are controversial
• Time Sensitive Process
• Difficult To Diagnosis Sepsis Early
• Human Factors Get In The Way
• Invasive procedures needed
• ICU stuff??
16. New ways of thinking
• Front line engagement
• Segmentation
• Real Time Data Collection
• Early Feed Back of Metrics
• Early Case Review and Feedback
• Use Level 2 Reliability Tools
19. VTE – the facts
• Up to 25,000 deaths each year in England & Wales
• No reason to believe that Scotland is any better
• Numbers likely to increase in line with risk factors
• Known and significant gap in delivery of evidence based
interventions
• Process and outcome are disparate
• Patient‟s clinical condition change
• Patient‟s location changes
20. What are the consequences?
• Some VTE are silent
• Some VTE kill
• Often are associated with long term poor health
– Post thrombotic syndrome
– Chronic thromboembolic pulmonary hypertension
21. Why should we care?
• VTE is underestimated – many are diagnosed
after discharge from hospital
(Sweetland S et al BMJ 2009,339:b4583)
• Around 25 to 50% of episodes relate to
admission to hospital (Heit JA et al Arch Int Med
2002, 162:1245-8; Wiseman DN & Harrison J NZ Med J 2010, 123:37-90)
• Adherence to thromboprophylaxis
recommendations is incomplete, especially in
medical in-patients
(Cohen A et al Lancet 2008, 371:387; Bergman JF et al Thrombos
Haemostas 2010, 103:736 )
22. What should we be doing ?
•Assessment of patient and admission
related risk of VTE
•Assessment of contra-indications to anti-
coagulant and mechanical Interventions
•Treat according to outcome of
assessment and recommended action
•Plan for timely re-assessment
•Documented evidence that the risks and
benefits of thromboprophylaxis have been
discussed with the patient
23. The Sepsis / VTE Collaborative:
What we embarked to do?
26. Complacency, Education & Trying Harder
isn‟t enough
17 years to apply 14% of research
knowledge to patient care!
Balas EA, Boren SA. Managing clinical knowledge for health care
improvement. Yrbk of Med Informatics 2000; 65-70
28. How has the frontline done it?
• Get goals. • Get the facts.
• Get bold. • Get to the field.
• Get together. • Get a clock.
• Get a model (and • Get the numbers.
stick with it) • Get the stories.
• Get patients and
families
29. The Collaborative Model
P P P
Organisational
A D D A D
Self Assessment A
S S S
1.5 day LS Continued
Alignment with Kickoff LS LS Supports
national work
Supports
Key Changes Expert clinical faculty
Listserv Site Visit
Improvement
Phone conf Assessments
Measures
Monthly Reports via web
30. Driver Change Measurement
Diagram Package Plan
Learning
Session
Action Period
Monitoring &
Measurement
Monthly Conference Monthly Site
Calls & WebEx Visits
31. The Model for Improvement
„This model is not magic, but it is
probably the most useful single
framework I have encountered in
twenty years of my own work on
quality improvement‟
Dr Donald M. Berwick
Former Administrator of the Centres for Medicare &
Medicaid Services
Professor of Paediatrics and Health Care Policy at
the Harvard Medical School
32. Learn from Experience
• Segmentation
• Real Time Data Collection
• Early Feed Back of Metrics
• Early Case Review and Feedback
• Use Level 2 Reliability Tools
33. Having the best professionals in
the world is no longer enough
Support Responsibility
• Collaborative • Leadership
• Leadership • Participation
• Political attention • Outcomes
• Prioritisation
• Measurement
37. • “The NHS is….. not good at capturing, using and sharing
information. Lots of data, a lot less information and even
less knowledge, and that's bad for patients and their
families, it's bad for clinicians, bad for managers, bad for
regulators and bad for policy-makers.”
Ann Abraham, Parliamentary and Health Service
Ombudsman, reporting on Mid-Staffordshire Inquiry.
38. • Signs of sepsis < 2
days
• 2% of emergency
Scottish
admissions (~5000)
• 71% had aRate
Defect EWS
• 34% had severe
was 24-79%
sepsis
• 21% blood cultures
• 32% IV Antibiotics
• 70% IV fluids
39. •Assessment of patient and admission
related risk of VTE
•Assessment of contra-indications to anti-
coagulant and mechanical Interventions
•Treat according to outcome of assessnt
and recommended action
•Plan for timely re-assessment
•Documented evidence that the risks and
benefits of thromboprophylaxis have been
discussed with the patient
40. Bridging the Knowledge-Practice Gap
“Knowing is not
enough; we must
apply. Willing is not
enough; we must do”
„The transfer of
knowledge is care‟”
41. Transfer of Knowledge into
Quality Healthcare Clinical Knowledge (Evidence
Based Practice):
MEDLINE, Cochrane etc
Doing the
Clinical Decisions Know-What
right thing
Improvement Knowledge:
System, context, process,
Doing it right Process/System patient
Changes
Know-How
Adapted from: Glasziou, P et al. Can evidence-based
medicine and clinical quality improvement learn
Quality from each other? 2011. BMJ Qual Saf 20 (suppl 1):
i13-i17
Patient Care
42. Example of Knowledge into Action support
package: Sepsis and VTE Collaborative
Aim: Define and Implement a Change Package for
Management of Sepsis and VTE
Knowledge Management Support
• Know-What, Know-How, Know-Who
• Evidence for intervention and implementation
• Community of practice support
51. What we are trying to accomplish?
• All patients in an in the pilot area with a MEWS
score of 4 or more will be assessed for SIRS
within 30 minutes by July 2012
• 95% of patients identified as septic using the
SIRS criteria will receive the sepsis six within
one hour of confirmation, by July 2012
• Full hospital spread to be confirmed
52. Managing the septic patient
• Within the general ward areas an Advanced
Nurse practitioner is on duty, with a roving
mandate, 24 hrs a day 7 days per week, for the
Emergency Response Team / H@N
• To meet the time sensitive need of the septic pt
within these areas a dual response was planned
54. Worksheet for Testing Change
Aim:
Every goal will require multiple smaller tests of change
Describe your first (or next) test of change: Person When to Where to
responsible be done be done
H@N ANP (not in Sepsis group) to review next MEWS4 pts using ED Now Pan
sepsis documentation and implement Sepsis6 for one weekend hospital
Plan
List the tasks needed to set up this test of change Person When to Where to
responsible be done be done
Non sepsis group ANPs identified on shift, to test ED now Pan
Sepsis group ANP to support hospital
Predict what will happen when the test is carried Measures to determine if prediction succeeds
out
Pt assessed appropriately. Case note review on pts Monday am
If SIRS/Sepsis +ve implement sepsis 6. Review of times required for implementation
If SIRS +ve but NOT septic- no antibiotics etc Staff comments on documentation
Do Describe what actually happened when you ran the test
4 Pts reviewed at MEWS 4. One pt not SIRS positive. Three SIRS +ve. One SIRS +ve but not septic (first
night post op).
Study Describe the measured results and how they compared to the predictions
System worked appropriately. Non septic pts did not receive sepsis 6. Documentation agreed as
effective (finally)
Act Describe what modifications to the plan will be made for the next cycle from what you learned
Re do test with new documentation. Also test for MEWS 4 pt who is SIRS +ve but NOT septic
56. Situation- Audit of SIRS/Sepsis assessment and implementation of the Sepsis 6
bundle on pts with MEWS score of 4 and above
Purpose
As part of the work to improve Sepsis management we require to obtain base line
data prior to implementation. Therefore we require:-
Case note review of all respiratory patients within the confines of ward 3b who
have scored MEWS 4 or above.
The ERT ANP should liaise with nursing staff and medical staff(if available) to
• Base line audit of SIRS
identify ANY respiratory patient who has triggered MEWS 4 and above. This should
take place during first trawl if possible.
Reviewing the case note entry for that clinical episode the following assessment
should take place:-
review and and Sepsis Date and time of MEWS trigger……………………………………
Date and time of clinician response…………………………………
intervention Was there evidence that the patient was assessed using SIRS criteria?
Y N
If NO, would patients have been SIRS positive at time of MEWS trigger?
commenced within Was patients identified as having SEPSIS, with or without SIRS criteria
review?
If no- was SEPSIS present?
area If SEPSIS was present, were the following reviewed or implemented? :-
Documented as:- REVIEWED IMPLEMENTED
SEPSIS 6 Y N Y N
Oxygen
Fluid challenge
Antibiotic
Blood culture
Lactate &
Full Blood Count
Urine output review
Comments……………………………………………………………………………
…………………………………………………………………………………………
………………………………………………………………………………..................
..........................................................................................................................................
..........................................................................................................................................
.......................................................................................................................................
57. Initial data
• First live testing within Respiratory ward.
• Baseline data for 4 weeks commenced 9.1.12
• Patients with MEWS 4 and above n=18
• New septic episodes n=9
59. • Pre intervention median time 1hr 25 min
• Post intervention median time 37 minutes
• Area chosen due to high probable compliance.
• ANP presence
• Consultant SPSP fellow
60. Balancing measures
• Antibiotic usage- area now compliant with
empirical antibiotic use.
• Blood culture contamination- non significant
levels noted
• ERT ANP workload – ongoing review
62. Baseline data for Cardiology,
Orthopaedic Department (ward x3) and
one general surgical ward
• Baseline data being collected over 4 week
period (3 weeks presented) Commenced
23rd April
• Number of patients with MEWS of 4 or
above n=21
• SIRS assessed n=0
• Septic patients n=10
• Median time to first antibiotic= 2hrs 30mins
63. Time to first antiobiotic- cardiology, orthopaedics and general surgery
10:48
09:36
dual response pt not handed over
08:24 commenced
07:12
06:00
04:48
03:36
02:24
01:12
00:00
Patient 1 Patient 2 Patient 3 Patient 4 Patient 5 Patient 6 Patient 7 Patient 8 Patient 9 Patient 10 Patient 11 Patient 12
Consecutive Patients
64. Challenges
• Acute baseline assessment and implementation.
• Dual site response – Ayr Hospital baseline data
collection commencing. ERT on both sites.
67. Testing the validity of the VTE screening tool
Change Seven: Data being collected on random sample
of all patients being admitted. Form gone to reprographics for
initial print run and moving to implementation.
Change Six: Form amended and retested by all staff
week beginning 16th April 2012. Minor amendment
required to the mobility section of the form.
Change Five: Layout of the form worked with all staff saying it was
clear, easy to follow and to complete. A patient had come in to the Unit
on the ACS protocol and currently this was not identified on the form
as a risk factor. In addition it was felt that there needed to be the word MEDICA
the form to avoid confusion.
Change Four: Feedback was that the form was much easier to follow and they liked the tick boxes in
terms of risk and bleeding risk factors and found it easy to complete. All forms were completed
correctly. Agreed screening and treatment options could be incorporated into one page leaving
space for guidance on the back.
Change Three: Feedback was that the flowchart was perhaps too complicated. Agreed to test the elements of the
flowchart in a table format where staff to “tick all that applied” with a guide then to give or not give prophylaxis
based on these results. Feedback was that page 2 of the form was easy to complete.
Change Two: Consultants found the flowchart a bit confusing as still referred to surgical patients and included mechanical
prophylaxis, which is not advocated in SIGN for medical patients. Having just the medical patient considerations on the
back was seen to be easier to complete with more space for writing in follow-up. Agreed to involve others in testing.
Change One: Flowchart was easy to follow and that the form contained all relevant information. The issue was that the form
was too busy as it included consideration of medical, surgical and orthopaedic admissions. This was seen to be
confusing, take extra time to complete and may lead to no-compliance.
69. Patient Information Leaflet
“Quite impressive. Very good and
very interesting. Never knew about
dehydration and that can cause a
blood clot.”
“It was very clear and concise, all the
abbreviations were explained.”
Patients in Aberdeen Royal Infirmary
VTEP5 Patient Information Goal 95%
100
80
% Compliance
60
40
20
Median
0
1 3 5 7 9 11 13 15 17 19 21 23 25 27 29
5 patient case notes reviewed each day
70. Next Steps Taken
• Orthopaedics now on test 2 of form with compliance data being collected.
• General Surgical on test 5 of form with compliance data being collected.
• Now focusing on 48hr re-assessment in the step-down medical wards.
• Maternity Hospital form being developed in same format for consistency.
• Patient information leaflet now as stock order item.
• Risk assessment tool tested in ED for patients with long leg plasters.
75. Our journey has begun?
• 10% reduction in mortality
from sepsis by 2014
• Reliable risk assessment
and appropriate
thromboprophylaxis
administration
95% of all adult hospital
admissions by December
2014
In the UK, sepsis is the leading cause of direct maternal death. The most recent triennial report (2006-2008) of maternal deaths from the Centre for Maternal and Child Enquiries (CMACE) found that deaths from sepsis have risen rather than declined in recent time, in contrast to the other major causes of direct maternal mortality.
10 elements of the bundle:Resuscitation Bundle: Check Lactate, Take Blood Cultures prior to Ab, Give Antibiotics, Fluid (20ml/kg) admin, if not fluid responsive vasopressors to achieve a MAP > 65, CVP≥ 8, ScvO2≥ 70Management Bundle: Steroids, Glycaemic Control, Plateau Pressure < 30, RhAPC
Looked for signs of sepsis within the first 48 hours of emergency admission to hospital over a 3 month period in 2009.20 participating sites. Over 300,000 admissions. Annual incidence of 21,000 unscheduled care patients. Estimated cost of £79 Million. Vast majority of patients were managed initially by doctors in training.Early Warning System (EWS) charts were commenced on 71% of patients within two hours of initial attendance. When the EWS chart indicated the need for review, documented confirmation that this had occurred was present in 91% of cases. Overall, 34% (1325) of patients with sepsis met the criteria for severe sepsis within two days of initial attendance. Of these patients 48% (637) met the criteria before leaving the ED. Supplementary oxygen was commenced either before or within one hour of the first signs of severe sepsis on 76% of occasions. Blood cultures were taken in 21% of patients either before or within an hour. Intravenous antibiotics were administered on 32% of occasions either before or within one hour, and 66% of occasions within four hours. Lactate was measured within four hours on 55% of occasions.•
IHI developed the concept of “bundles” to help health care providers more reliably deliver the best possible care for patients undergoing particular treatments with inherent risks. A bundle is a structured way of improving the processes of care and patient outcomes: a small, straightforward set of evidence-based practices — generally three to five — that, when performed collectively and reliably, have been proven to improve patient outcomes. It Is At Times Difficult To Diagnosis Sepsis Early: No gold standard marker for disease. Very definition relies on lowest level of evidence, a consensus statementInvasive procedures needed for evaluation and monitoring
At long-term follow-up, some of the improvements achieved by the educational program had returned to baseline, especially process-of-care measures in the acute phase of treatment. However, it is well-known that quality improvement initiatives should be sustained,especially in areas like the emergency department in which physician turnover is higher than in other areas of the hospital. Applying the“plan-do-study-act” cycles is probably the best approach to sustain the effect of the educational program.
Segmentation: A/E is the low hanging fruitLevel 2 reliability tools are checklists, protocols, defaults, reminders, redundancyDecision aids and reminders built into the system, Desired action the default (based on scientific evidence), Redundant processes utilized, Habits and patterns known and taken advantage of in the design, Standardisation of process Learn from North Shore LIJ: MEWS, ab within the hour, fluid administration
He who must not be named. We don’t talk about sepsis. No pattern recognition.
He who must not be named. We don’t talk about sepsis. No pattern recognition.
Sepsis and VTE have a stark similarity. Awareness of the condition is low, tens of thousands of people are affected each year, and yet simple screening and rapid intervention can save lives. We don’t talk about it.
At long-term follow-up, some of the improvements achieved by the educational program had returned to baseline, especially process-of-care measures in the acute phase of treatment. However, it is well-known that quality improvement initiatives should be sustained,especially in areas like the emergency department in which physician turnover is higher than in otherareas of the hospital. Applying the“plan-do-study-act” cycles is probably the best approach to sustain the effect of the educational program.
Something here about the growing expertise in Scotland – this work is being delivered without external support using fellows, Ias and programme managers
Segmentation: A/E is the low hanging fruitLevel 2 reliability tools are checklists, protocols, defaults, reminders, redundancyDecision aids and reminders built into the system, Desired action the default (based on scientific evidence), Redundant processes utilized, Habits and patterns known and taken advantage of in the design, Standardisation of process Learn from North Shore LIJ: MEWS, ab within the hour, fluid administration
Looked for signs of sepsis within the first 48 hours of emergency admission to hospital over a 3 month period in 2009.20 participating sites. Over 300,000 admissions. Annual incidence of 21,000 unscheduled care patients. Estimated cost of £79 Million. Vast majority of patients were managed initially by doctors in training.Early Warning System (EWS) charts were commenced on 71% of patients within two hours of initial attendance. When the EWS chart indicated the need for review, documented confirmation that this had occurred was present in 91% of cases. Overall, 34% (1325) of patients with sepsis met the criteria for severe sepsis within two days of initial attendance. Of these patients 48% (637) met the criteria before leaving the ED. Supplementary oxygen was commenced either before or within one hour of the first signs of severe sepsis on 76% of occasions. Blood cultures were taken in 21% of patients either before or within an hour. Intravenous antibiotics were administered on 32% of occasions either before or within one hour, and 66% of occasions within four hours. Lactate was measured within four hours on 55% of occasions.•
IOM’s landmark report in 2001: Quality problems are everywhere ….. Between the health care we have and the health care we could have lies not just a gap, but a chasm. The flaws in the current system are indisputable: best-known science is not reliably applied; widespread inefficiencies waste precious resources; and our system, which aims to heal, too often does just the opposite, leading to unintended An important quote from "Crossing the Quality Chasm" is "The transfer of knowledge is care" - one of its 10 principles for improvement. Crossing the Quality Chasm and at least one other of the key Institute of Medicine reports is fronted up with Goethe's famous quote about "Knowing is not enough; we must apply/Willing is not enough; we must do". Key point is that use of knowledge and evidence was recognised from the first as a vital part of quality improvement. We very much hope the Knowledge into Action review will give quality improvement in NHS Scotland a unique, leading edge dimension that is rooted in best use of knowledge.Johann Wolfgang von Goethe was an 18th Century German playwright.
Know-what:Evidence based medicineKnow-how:Data and information from practice and experienceCare processes and systemsWe want to be able to do the right things right.The Knowledge into Action Review is a great opportunity to bring together the worlds of EB practice & QI know what, (research, evidence & guidelines) and know how (tacit knowledge and ideas from experience and practice.
Quality is one of the 5 key strategies for NHS Grampian. With this in mind, it was decided to create a Quality Improvement Facilitators (QIF’s) role and to have nurses out on secondment to fulfil this role. Initially there were 3 of us and then an additional QIF was appointed.We are the first cohort to be seconded and were given various strands of work: VTE, Sepsis, Falls and Continence.This has meant for VTE that we are available to support the front line staff in the Acute Medical Admission unit (AMAU) in piloting VTE assessment. We are there to listen and get feedback from the staff which means that we are able to make the changes required to the assessment form, collect the data, produce the charts and liaise with the rest of the quality improvement team. This takes the burden away from the clinical staff, enabling them to test the VTE assessment form without taking away too much time from their clinical role.We are supported weekly where we meet with our clinical lead, our nurse manager, our SPSP manager and our nominated executive lead for Quality Improvement. This gives time to discuss progress to date and plan initiatives for the week ahead.I won’t deny that although I put myself forward for this role, it was quite challenging to begin with. I come from a theatre background and it was a big change for me. It has, however, proved to be very interesting and rewarding.We all come from different areas within ARI and the plan is for us, at the end of the secondment, to be able to carry on with quality work in our respective areas.
At long-term follow-up, some of the improvements achieved by the educational program had returned to baseline, especially process-of-care measures in the acute phase of treatment. However, it is well-known that quality improvement initiatives should be sustained,especially in areas like the emergency department in which physician turnover is higher than in otherareas of the hospital. Applying the“plan-do-study-act” cycles is probably the best approach to sustain the effect of the educational program.