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GEEKY ST. VALENTINE’S CASE STUDY
FEBRUARY 2018
BIG IDEA
VALUES:
• PEOPLE FIRST
• FLEXIBILITY
• EXPERTISE
• TRUST
OUR TRUE NORTH
4
OUR VALUES MEAN A LOT TO US AT
DATAART. BUT WE TRY TO AVOID
TALKING ABOUT THEM DIRECTLY
BECAUSE IT MIGHT SOUND POMPOUS
AND ARTIFICIAL OUT OF CONTEXT.
EMPLOYER VALUE PROPOSITION
5
WE CREATED A VERY SPECIFIC
EMPLOYER VALUE PROPOSITION (EVP)
IN ORDER TO SHOW WHAT EXACTLY
WE MEAN BY OUR VALUES, HOW THEY
ARE SUPPORTED IN EVERYDAY LIFE.
PEOPLE FIRST & EXPERTISE IS A MATCH FOR EMOTIONAL&RATIONAL COMM COMBO
VALUES DEFINE WHO WE ARE
Inclusive
Non-judgemental
Knowledgeable, intellectual, expert
Enthusiastic, eager to contribute to community
Honest in communications
Proud of what we do
Fluent in English
Geek culture
✓
✓
✓
✓
✓
✓
✓
DA corporate culture
✓
✓
✓
✓
✓
✓
✓
OUR VALUES AT DATAART MATCH CLASSIC GEEK
SUBCULTURE VALUES. THAT IS WHY WE DECIDED TO CREATE
AN INTEGRATED BRAND COMM CAMPAIGN BASED ON THIS
IDEA IN ORDER FOR PEOPLE TO UNDERSTAND US BETTER
6
WHEN SHOULD WE LAUNCH IT?
Market:
• St. Valentine’s Day is a popular occasion in Europe
• Awareness about St. Valentine’s Day > DataArt > Skillotron
THE FUTURE IS NOW!
DataArt:
• PR opportunity
• 20+ offices have various local ideas for
celebration
• We have own resources to create unique
engaging content
EMPLOYER BRAND IS A BRAND,
THEREFORE IT ABIDES THE CLASSIC
BRAND MANAGEMENT LAWS OF
GROWTH: INCREASE BRAND
AWARENESS BY INCREASING BRAND
PENETRATION I.E. SPENDING FREE TIME
USING YOUR PRODUCT DURING A
SPECIFIC OCCASION. TIMING IS KEY
8
HOW DO YOU BREAK THE
CLUTTER OF “COPY-PASTE”
CONTENT OF HEARTS AND
CUPCAKES?
EASY!
9
LOVE IS IN THE AIR
10
KEY GOAL − MAX VISIBILITY
DATAART BROKE THROUGH THE
CLUTTER DURING THE ST.
VALENTINE’S OCCASION HYPE
DUE TO BOLD GRAPHIC CODE
AND A “COUNTER CULTURE VS
MAINSTREAM CLASH” MESSAGE
CONTENT IS KING!
Call to action:
• Geeks united!
• Don’t be alone!
• Come celebrate with us on Skillotron!
Love is depicted as:
• Love your inner geek
• DataArt loves our colleagues
• Bold graphic code (even for hearts/kisses)
KEY MESSAGE DEFINES GRAPHICS
CONTENT IS ADAPTED TO SUPPORT
CHANNEL GOALS AND FORMATS
(OWN MEDIA, MAILINGS, FB, INSTA,
REACH-BUILDING MEDIA ETC.) BUT
PRESERVES KEY MESSAGES TO STAY
MEMORABLE
11
REUSABLE CONTENT
• Geek culture is a fun lifestyle content with wider
penetration than tech tests
• Entry point/light content for people who only start
their journey in tech
• High potential for future activation due to fresh user
generated content
• Different mashups of questions to serve multiple
occasions
• We can use Skillotron in all engineering locations for
local PR
PEOPLE FORGET CONTENT FAST,
THEREFORE IT IS REUSABLE
USER POOL IS A “LEAKING BUCKET”,
THEREFORE YOU NEED TO TOP IT UP
WITH NEW ONES CONSTANTLY
12
WHY SKILLOTRON?
• Proxy product of DataArt
• Self-check platform
• Launch – August 2017
• 8000 registrations*
• 800 unique users daily
• ~ 2500 questions (most of them - UGC)
• Play session duration ~ 5,5 min
• 0 USD spent on promo*, pure organic growth
*13 FEBRUARY 2018
SKILLOTRON
14
INTERFACE
15
QUESTIONS
16
QUESTIONS
17
RESULTS
18
WHY SKILLOTRON?
• We use engaging mechanics linked
to Skillotron at own and partner
events and in SM
• It has potential to serve as self-
check tool for ads, recruitment
process, contests for students
• We target online-ads of new
vacancies on Skillotron registered
users
SERVICE COMPANIES ARE NOT
FAMOUS FOR HAVING A LOT OF
ENGAGING CONTENT TO KEEP
THE PUBLIC INTERESTED, THEIR
CONTENT IS LESS EMOTIONAL
AND LACKS PRACTICAL CASES
DUE TO LEGAL RESTRICTIONS
RELATED TO CLIENTS’ BEST
INTERESTS
19
SOFT PRELAUNCH
• We distributed press-releases dedicated to
Skillotron and infographics based on
Skillotron statistics a week before the key
activations: where are the most skilled
programmers from, what languages they
use etc.
• Targeted countries: Bulgaria, Russia,
Ukraine
• Results: >60 publications in media incl. the
most respected media in 3 countries
• 1100 new visitors at Skillotron
20
MEDIA PROJECT WITH TPROGER
• Promo-quiz “Check how geeky you are” on 14th
FEB
• 10 short questions
• Call to action in results overview: improve your
skills to Skillotron
• Key targets: min 3700 new Skillotron players, >80K
unique contacts of targeted groups with DataArt
brand
• Results: 67% of Skillotron new visitors for the first
week of campaign
• +>1200 new Skillotron players for the first 3 days
of campaign
Promo in Russian-speaking IT-
communities and channel
21
INTERNAL COMM
• Make it true and create ownership
• Geek community setup (10 people)
• >100 questions in 5 groups of interests:
➢ Video games
➢ Comics
➢ TV shows/movies/cartoons
➢ Board games
➢ Geek memes
• Fact check and approve questions from external
contributors
FIND YOUR TRIBE. LOVE THEM HARD
23
INTERNAL PROMO
• NEW skill section on Skillotron (front page)
• 125 question in the category
• Geek Pop Culture Skillotron Contest (early FEB)
• Geek Pop Culture Skillotron Tournament (14th)
• Light version: “Have they kissed?” quiz
• Mailing
• Local chats
• Internal portal
• Banners in internal systems
TEST CONTENT ON INTERNAL AUDIENCE PRIOR
TO EXTERNAL LAUNCH
24
➢Max contributor (Lviv)
CORPORATE ENGAGEMENT
➢Ultimate geek (Lublin)
WIN HEARTS WITH
TRUE CONTENT
25
EXTENAL PROMO
SKILLOTRON GOT GEEKY*
• Call to action: Come celebrate with us on Skillotron!
• 174 questions ≈ .Net/QA Automation sections
• Compelling content
• Additional channels:
− Info partnership with universities
− CRM database
− Individual posts on LinkedIn >3K
Users Session
TOTAL 2228 2675
website 962 928
tproger 609 631
Direct 377 411
mailing 363 409
ebanoe.it 345 385
dou.ua 244 264
quiz
(website) 27 29
*14 FEB 2017 ONLY
+110 % TRAFFIC INCREASE VS. AVERAGE
27
RECRUIT GEEKS ON DOU
FORUM:
• Call to action: Geeks united!/Don’t be alone!/Come
celebrate with us on Skillotron!
• Work with negative PR
• https://dou.ua/forums/topic/23112/
• Reach: >2K
MAIN PAGE (photo report, all IT companies):
• Call to action: Geeks united!/Don’t be alone!/Come
celebrate with us on Skillotron!
• https://dou.ua/lenta/events/st-valentine-2018/
• Reach >15K
CORE CONTENT ACTIVATION (FULL FOCUS
ON GEEKS)
28
EBANOE.IT
• 110K unique visitors weekly
• Harsh humour based on
Forever Alone meme
CORE CONTENT ADAPTATION TO FIT
THE PLATFORM
29
LIGHT VERSION FOR MAX COVERAGE
• Geeks are a subculture, we need to engage light
experts and mainstream audience as well
Narrative: Geeky love
• Love quiz: “Have they kissed?”,
• Redirect to Skillotron from geektimes
Promo:
• Facebook: DataArt & Skillotron communities
• Instagram
CONTENT SPECIFICS TRADE OFF FOR MAX
REACH (50% FOCUS ON GEEKS, 50% FOCUS
ON LOVE)
30
TRUE LOVE IN TECH
Article about DA couples on our web site:
https://www.dataart.ua/news/semeinye-pary-v-dataart-sukhaya-statistika-i-romanticheskie-istorii/
• Site: 1465 unique users (14 - 15 Feb),
TOP-material of the week
• FB: ER - 19% (regular - 7-12%), Reach - 6.4k
(regular - 2k)
Article about IT couples on DOU (DA
mentioned):
https://dou.ua/lenta/articles/it-love/
• Reach: > 14.5K
FURTHER CONTENT SPECIFICS TRADE OFF
FOR MAX REACH (MAX FOCUS ON LOVE,
LESS ON GEEKS)
31
NUMBERS*
• Signin – 7 286
• Unique – 2 531
• Avg. Session Duration - 00:05:55
• Bounce Rate - 0,45 %
• Demographics:
− Ukraine 1 275 (57%)
− Russia 633 (28%)
− Others Poland, Belarus, US, Germany, Bulgaria, UK (15%)
• Other popular skills
activated during the promo:
- JS
- .NET
- Java
- QA Manual
- English for IT
- PHP
*14/02/2018 ONLY
32
SKILLS BY POPULARITY*
• VIDEO GAMES – 410 (319 unique)
• MOVIES/TV SHOWS/CARTOONS - 192 (148 unique)
• COMICS - 108 (79 unique)
• BOARD GAMES - 102 (88 unique)
• GEEK LOVE - 18 (18 unique)
GEEKY LOVE QUIZ WAS AN ENTRY
POINT FOR MOST USERS THAT BROUGHT
THEM TO SKILLOTRON, THEREFORE IT
WAS NOT POPULAR
33
*14/02/2018 only
REACH & COST
WEEKLY REACH = 250K
CPC = 0,024 USD
EFFECTIVE MIX HELPED US
ACHIEVE LOW CPC
34
LESSONS LEARNED
• Geeky content is very close to
corporate culture at DataArt
• Integrated brand comm campaign is
a cost-effective way of promo on
labour markets in Eastern Europe
• Products in beta negatively affect
conversion
AUTHENTIC CONTENT AND EFFECTIVE
SCALING WORK WELL FOR PROMOTING
OUR EMPLOYER BRAND, TECH SIDE IS
VITAL FOR CONVERSION
35
NEXT STEPS
• Increase branding of DataArt on
Skillotron
• Finish maintenance on Skillotron
before next activation
• Update interface of Skillotron for
better conversion
THE TEST WAS SUCCESSFUL FOR
DATAART, WE WILL CONTINUE
EXPERIMENTING WITH THIS
REUSABLE CONTENT MODEL
36
CONTACT US: hrm.branding@dataart.com

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DataArt Employer brand integrated comm campaign "Geeky St. Valentine's 2018"

  • 1.
  • 2. GEEKY ST. VALENTINE’S CASE STUDY FEBRUARY 2018
  • 4. VALUES: • PEOPLE FIRST • FLEXIBILITY • EXPERTISE • TRUST OUR TRUE NORTH 4 OUR VALUES MEAN A LOT TO US AT DATAART. BUT WE TRY TO AVOID TALKING ABOUT THEM DIRECTLY BECAUSE IT MIGHT SOUND POMPOUS AND ARTIFICIAL OUT OF CONTEXT.
  • 5. EMPLOYER VALUE PROPOSITION 5 WE CREATED A VERY SPECIFIC EMPLOYER VALUE PROPOSITION (EVP) IN ORDER TO SHOW WHAT EXACTLY WE MEAN BY OUR VALUES, HOW THEY ARE SUPPORTED IN EVERYDAY LIFE.
  • 6. PEOPLE FIRST & EXPERTISE IS A MATCH FOR EMOTIONAL&RATIONAL COMM COMBO VALUES DEFINE WHO WE ARE Inclusive Non-judgemental Knowledgeable, intellectual, expert Enthusiastic, eager to contribute to community Honest in communications Proud of what we do Fluent in English Geek culture ✓ ✓ ✓ ✓ ✓ ✓ ✓ DA corporate culture ✓ ✓ ✓ ✓ ✓ ✓ ✓ OUR VALUES AT DATAART MATCH CLASSIC GEEK SUBCULTURE VALUES. THAT IS WHY WE DECIDED TO CREATE AN INTEGRATED BRAND COMM CAMPAIGN BASED ON THIS IDEA IN ORDER FOR PEOPLE TO UNDERSTAND US BETTER 6
  • 7. WHEN SHOULD WE LAUNCH IT?
  • 8. Market: • St. Valentine’s Day is a popular occasion in Europe • Awareness about St. Valentine’s Day > DataArt > Skillotron THE FUTURE IS NOW! DataArt: • PR opportunity • 20+ offices have various local ideas for celebration • We have own resources to create unique engaging content EMPLOYER BRAND IS A BRAND, THEREFORE IT ABIDES THE CLASSIC BRAND MANAGEMENT LAWS OF GROWTH: INCREASE BRAND AWARENESS BY INCREASING BRAND PENETRATION I.E. SPENDING FREE TIME USING YOUR PRODUCT DURING A SPECIFIC OCCASION. TIMING IS KEY 8
  • 9. HOW DO YOU BREAK THE CLUTTER OF “COPY-PASTE” CONTENT OF HEARTS AND CUPCAKES? EASY! 9 LOVE IS IN THE AIR
  • 10. 10 KEY GOAL − MAX VISIBILITY DATAART BROKE THROUGH THE CLUTTER DURING THE ST. VALENTINE’S OCCASION HYPE DUE TO BOLD GRAPHIC CODE AND A “COUNTER CULTURE VS MAINSTREAM CLASH” MESSAGE
  • 11. CONTENT IS KING! Call to action: • Geeks united! • Don’t be alone! • Come celebrate with us on Skillotron! Love is depicted as: • Love your inner geek • DataArt loves our colleagues • Bold graphic code (even for hearts/kisses) KEY MESSAGE DEFINES GRAPHICS CONTENT IS ADAPTED TO SUPPORT CHANNEL GOALS AND FORMATS (OWN MEDIA, MAILINGS, FB, INSTA, REACH-BUILDING MEDIA ETC.) BUT PRESERVES KEY MESSAGES TO STAY MEMORABLE 11
  • 12. REUSABLE CONTENT • Geek culture is a fun lifestyle content with wider penetration than tech tests • Entry point/light content for people who only start their journey in tech • High potential for future activation due to fresh user generated content • Different mashups of questions to serve multiple occasions • We can use Skillotron in all engineering locations for local PR PEOPLE FORGET CONTENT FAST, THEREFORE IT IS REUSABLE USER POOL IS A “LEAKING BUCKET”, THEREFORE YOU NEED TO TOP IT UP WITH NEW ONES CONSTANTLY 12
  • 14. • Proxy product of DataArt • Self-check platform • Launch – August 2017 • 8000 registrations* • 800 unique users daily • ~ 2500 questions (most of them - UGC) • Play session duration ~ 5,5 min • 0 USD spent on promo*, pure organic growth *13 FEBRUARY 2018 SKILLOTRON 14
  • 19. WHY SKILLOTRON? • We use engaging mechanics linked to Skillotron at own and partner events and in SM • It has potential to serve as self- check tool for ads, recruitment process, contests for students • We target online-ads of new vacancies on Skillotron registered users SERVICE COMPANIES ARE NOT FAMOUS FOR HAVING A LOT OF ENGAGING CONTENT TO KEEP THE PUBLIC INTERESTED, THEIR CONTENT IS LESS EMOTIONAL AND LACKS PRACTICAL CASES DUE TO LEGAL RESTRICTIONS RELATED TO CLIENTS’ BEST INTERESTS 19
  • 20. SOFT PRELAUNCH • We distributed press-releases dedicated to Skillotron and infographics based on Skillotron statistics a week before the key activations: where are the most skilled programmers from, what languages they use etc. • Targeted countries: Bulgaria, Russia, Ukraine • Results: >60 publications in media incl. the most respected media in 3 countries • 1100 new visitors at Skillotron 20
  • 21. MEDIA PROJECT WITH TPROGER • Promo-quiz “Check how geeky you are” on 14th FEB • 10 short questions • Call to action in results overview: improve your skills to Skillotron • Key targets: min 3700 new Skillotron players, >80K unique contacts of targeted groups with DataArt brand • Results: 67% of Skillotron new visitors for the first week of campaign • +>1200 new Skillotron players for the first 3 days of campaign Promo in Russian-speaking IT- communities and channel 21
  • 23. • Make it true and create ownership • Geek community setup (10 people) • >100 questions in 5 groups of interests: ➢ Video games ➢ Comics ➢ TV shows/movies/cartoons ➢ Board games ➢ Geek memes • Fact check and approve questions from external contributors FIND YOUR TRIBE. LOVE THEM HARD 23
  • 24. INTERNAL PROMO • NEW skill section on Skillotron (front page) • 125 question in the category • Geek Pop Culture Skillotron Contest (early FEB) • Geek Pop Culture Skillotron Tournament (14th) • Light version: “Have they kissed?” quiz • Mailing • Local chats • Internal portal • Banners in internal systems TEST CONTENT ON INTERNAL AUDIENCE PRIOR TO EXTERNAL LAUNCH 24
  • 25. ➢Max contributor (Lviv) CORPORATE ENGAGEMENT ➢Ultimate geek (Lublin) WIN HEARTS WITH TRUE CONTENT 25
  • 27. SKILLOTRON GOT GEEKY* • Call to action: Come celebrate with us on Skillotron! • 174 questions ≈ .Net/QA Automation sections • Compelling content • Additional channels: − Info partnership with universities − CRM database − Individual posts on LinkedIn >3K Users Session TOTAL 2228 2675 website 962 928 tproger 609 631 Direct 377 411 mailing 363 409 ebanoe.it 345 385 dou.ua 244 264 quiz (website) 27 29 *14 FEB 2017 ONLY +110 % TRAFFIC INCREASE VS. AVERAGE 27
  • 28. RECRUIT GEEKS ON DOU FORUM: • Call to action: Geeks united!/Don’t be alone!/Come celebrate with us on Skillotron! • Work with negative PR • https://dou.ua/forums/topic/23112/ • Reach: >2K MAIN PAGE (photo report, all IT companies): • Call to action: Geeks united!/Don’t be alone!/Come celebrate with us on Skillotron! • https://dou.ua/lenta/events/st-valentine-2018/ • Reach >15K CORE CONTENT ACTIVATION (FULL FOCUS ON GEEKS) 28
  • 29. EBANOE.IT • 110K unique visitors weekly • Harsh humour based on Forever Alone meme CORE CONTENT ADAPTATION TO FIT THE PLATFORM 29
  • 30. LIGHT VERSION FOR MAX COVERAGE • Geeks are a subculture, we need to engage light experts and mainstream audience as well Narrative: Geeky love • Love quiz: “Have they kissed?”, • Redirect to Skillotron from geektimes Promo: • Facebook: DataArt & Skillotron communities • Instagram CONTENT SPECIFICS TRADE OFF FOR MAX REACH (50% FOCUS ON GEEKS, 50% FOCUS ON LOVE) 30
  • 31. TRUE LOVE IN TECH Article about DA couples on our web site: https://www.dataart.ua/news/semeinye-pary-v-dataart-sukhaya-statistika-i-romanticheskie-istorii/ • Site: 1465 unique users (14 - 15 Feb), TOP-material of the week • FB: ER - 19% (regular - 7-12%), Reach - 6.4k (regular - 2k) Article about IT couples on DOU (DA mentioned): https://dou.ua/lenta/articles/it-love/ • Reach: > 14.5K FURTHER CONTENT SPECIFICS TRADE OFF FOR MAX REACH (MAX FOCUS ON LOVE, LESS ON GEEKS) 31
  • 32. NUMBERS* • Signin – 7 286 • Unique – 2 531 • Avg. Session Duration - 00:05:55 • Bounce Rate - 0,45 % • Demographics: − Ukraine 1 275 (57%) − Russia 633 (28%) − Others Poland, Belarus, US, Germany, Bulgaria, UK (15%) • Other popular skills activated during the promo: - JS - .NET - Java - QA Manual - English for IT - PHP *14/02/2018 ONLY 32
  • 33. SKILLS BY POPULARITY* • VIDEO GAMES – 410 (319 unique) • MOVIES/TV SHOWS/CARTOONS - 192 (148 unique) • COMICS - 108 (79 unique) • BOARD GAMES - 102 (88 unique) • GEEK LOVE - 18 (18 unique) GEEKY LOVE QUIZ WAS AN ENTRY POINT FOR MOST USERS THAT BROUGHT THEM TO SKILLOTRON, THEREFORE IT WAS NOT POPULAR 33 *14/02/2018 only
  • 34. REACH & COST WEEKLY REACH = 250K CPC = 0,024 USD EFFECTIVE MIX HELPED US ACHIEVE LOW CPC 34
  • 35. LESSONS LEARNED • Geeky content is very close to corporate culture at DataArt • Integrated brand comm campaign is a cost-effective way of promo on labour markets in Eastern Europe • Products in beta negatively affect conversion AUTHENTIC CONTENT AND EFFECTIVE SCALING WORK WELL FOR PROMOTING OUR EMPLOYER BRAND, TECH SIDE IS VITAL FOR CONVERSION 35
  • 36. NEXT STEPS • Increase branding of DataArt on Skillotron • Finish maintenance on Skillotron before next activation • Update interface of Skillotron for better conversion THE TEST WAS SUCCESSFUL FOR DATAART, WE WILL CONTINUE EXPERIMENTING WITH THIS REUSABLE CONTENT MODEL 36