SlideShare a Scribd company logo
Data is the new Oil,
and Martech is the Oil
Refinery
DALPATIADNYESH
www.iotians.net @Adnyesh
Why is Data the New Oil ?
Apple,Amazon, Facebook, Google,Alibaba, Microsoft are more
than half a trillion dollar companies
0
100
200
300
400
500
600
700
800
900
1000
Apple Amazon Microsoft Google Facebook Alibaba Tencent
Market Capitalization of the largest tech companies worldwide as of May 2018
www.iotians.net @Adnyesh
Billion$
Success Mantra
• Connections/Network
• User Reach
• Behavioural Data
• Engagement
www.iotians.net @Adnyesh
15+ yrs. of Experience in Investment Banks, Stock
Exchanges, Cloud andTelecom Companies
MarketingTechnology & Internet ofThings (IOT)
Evangelist, skilled in Edge Computing, Open
SourceTechnologies, Frameworks and
Architectures
ATechnologist by Heart with a Strong Business
Acumen
DALPATIADNYESH
www.iotians.net @Adnyesh
Everyone owns a Oil Well
www.iotians.net @Adnyesh
What is Martech ?
Martech – Marketing
Technology
“Martech isn’t just
technology. It’s the people
and processes that leverage
technology in the pursuit of
that brand ideal.
Martech = people, process,
technology”
Reference : www.martechconf.com
www.iotians.net @Adnyesh
Martech Myths
Martech is Online Marketing or Digital
Marketing
Martech is not limited to Online or Digital
Marketing but it can be present for all types of
Marketing mediums/ channels
Rather it is bound to how technology enables
to achieve the goals of marketing
www.iotians.net @Adnyesh
Martech Myths
Martech are tools for Email Marketing
Email is one of the methods to reach
customers but there are various other
channels through which customers could be
communicated.
MarketingTechnology Solutions distribute
and directs the right content through right
channel to potential customer
www.iotians.net @Adnyesh
Martech Myths
Martech is CRM
CRM is one of the application in the Martech
space.
Every application in Martech Space plays
specific role
www.iotians.net @Adnyesh
Deeper insights Automated
workflows
Engaging
content
Pinpoint
Targeting
Why is MartechOil Refinery
Martech helps converting your new & existing
Customer Data into Knowledge
www.iotians.net @Adnyesh
Print
Media
TV
OOH
Radio
Web
SMS
Email
Influencer Retail
Reviews
Social
Website
/App
Awareness Consideration
Trials/
Demos
Acquisition
Customer
Care
24/7
Global
Presence
Service
Retention
Offers
Feedback
Personalization
Value for
money
Search
Segment
Analysis
Target
Customer
Journey
www.iotians.net @Adnyesh
Online
Marketing Technology Architecture
OOH Events
Social Media
Publishing
Web
SMS Email
Television Print Media
ContentManagementSystem
Marketing
Automation
Platform
Customer
Relationship
Platform
SocialListeningPlatform
ContentDistributionEcosystem
Sales
Automation
Platform
Websites
Apps
Social Media
Presence
ProjectManagement&ProductivityTools
Brand Identity &
Assets
Collaterals
Stakeholders
Information
Offline
Marketing
Intelligence Layer
Marketing Technology ApplicationsProperties
ContentCurationSystem
www.iotians.net @Adnyesh
www.iotians.net @Adnyesh
Next Gen
Technologies
changing the
face of
Marketing
Augmented
Reality/
Virtual Reality
Blockchain
Internet of
Things
Artificial
Intelligence
www.iotians.net @Adnyesh
AI Usecases in Marketing
CONTENT Smart Curation
AI Generated
Content
Dynamic
Content
ANALYTICS Lead Scoring
Predictive
Marketing
Analytics
Personalization
ADVERTISING
Programmatic
Media Buying
ReTargeting AdTargeting
NLP
Multilingual
Voice Search
Chat Bots
Voice Enabled
Services
PROCESSES Dynamic Pricing
Marketing
Automation
Workflows
Predictive
Customer
Service
www.iotians.net @Adnyesh
AI in Marketing
Persona Marketing and segmenting based on brand
or category affinity positively impacts customers’
brand experiences.
• Increased revenue per email by 9%
• Decreased customer acquisition costs by 10%
• Drove 30%+ lift on $/send for 75% of customers
• Increased email click through rates by up to 41%
• Increased conversion rates by up to 125%
Reference : AGILONE
www.iotians.net @Adnyesh
Augmented Reality &Virtual Reality in
Marketing
Moosejaw X-Ray App
This AR app lets the users change the clothes of the
catalogue models through the App
This increase the interactivity of the user also helps
the user connect with the brand and browse the
product features more immersively
www.iotians.net @Adnyesh
Augmented Reality &Virtual Reality in
Marketing
IKEA and Sayduck AR app
• The app gives you a pretty simple, but
effective feature: to visualize how different
types of furniture would fit in your home
www.iotians.net @Adnyesh
IOT in Marketing
• Coca-Cola’s data from its Freestyle and other vending
machines have enabled the company to gain valuable
understanding about patterns in where, when, and
how customers are purchasing and consuming their
products
• For example, through connected vending machines,
Coca-Cola has reported that it can see spikes in its
beverage consumption on college campuses before
certain television shows air, a specific insight that not
only leads to better understanding of customer
demographics, but one that also presents
opportunities for targeted marketing
CITO Research
www.iotians.net @Adnyesh
Robotics in Marketing
The World's First Watson-Enabled Hotel
Concierge
• Connie, named for Hilton's founder Conrad
Hilton, marks the first time IBM has developed
a Watson-enabled robot for the hospitality
market
www.iotians.net @Adnyesh
Blockchain in Marketing
• There are many areas of the digital economy where we
need to turn to a central authority to ensure trust
• If Blockchain can verify that every user is a genuine
user with 100% accuracy, and verify the website owner
is only charging the advertiser for genuine clicks
through to their site, then the website owner and the
advertiser don't need a central authority to arbitrate
their agreement and can cut out the middle man,
saving them both money.
www.iotians.net @Adnyesh
Content is the King
• Good Content drives users to the brand like
bees to bright color flowers or scent
• Marketing Technology applications provide
analytics, differentiate and decide which
content is more appealing to the audiences
• Strategies can be created to create more
engaging content suitable for the audiences
www.iotians.net @Adnyesh
Demand Generation Priorities
Reference : Demand Gen Report
www.iotians.net @Adnyesh
Use of MarketingTechnology Features
Reference :Dun & Bradstreet
www.iotians.net @Adnyesh
Current & Potential Benefits of
implementation of Martech
Reference :Radius
www.iotians.net @Adnyesh
GartnerTransit Map
www.iotians.net @Adnyesh
Martech Revenue Potential
www.iotians.net @Adnyesh
MarketingTechnology Players
Customer
Relationship
Management
Content
Marketing
Marketing
Automation
Platform
Marketing
Solutions
Suite
Marketing
Analytics &
Research
www.iotians.net @Adnyesh
“By 2030, Marketing Technology will be the
Operating System of every Business”
www.iotians.net @Adnyesh
www.iotians.net
iotiansgroup@gmail.com
www.linkedin.com/in/adnyesh

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Data is the new oil and Martech is the Oil Refinery

  • 1. Data is the new Oil, and Martech is the Oil Refinery DALPATIADNYESH www.iotians.net @Adnyesh
  • 2. Why is Data the New Oil ? Apple,Amazon, Facebook, Google,Alibaba, Microsoft are more than half a trillion dollar companies 0 100 200 300 400 500 600 700 800 900 1000 Apple Amazon Microsoft Google Facebook Alibaba Tencent Market Capitalization of the largest tech companies worldwide as of May 2018 www.iotians.net @Adnyesh Billion$
  • 3. Success Mantra • Connections/Network • User Reach • Behavioural Data • Engagement www.iotians.net @Adnyesh
  • 4. 15+ yrs. of Experience in Investment Banks, Stock Exchanges, Cloud andTelecom Companies MarketingTechnology & Internet ofThings (IOT) Evangelist, skilled in Edge Computing, Open SourceTechnologies, Frameworks and Architectures ATechnologist by Heart with a Strong Business Acumen DALPATIADNYESH www.iotians.net @Adnyesh
  • 5. Everyone owns a Oil Well www.iotians.net @Adnyesh
  • 6. What is Martech ? Martech – Marketing Technology “Martech isn’t just technology. It’s the people and processes that leverage technology in the pursuit of that brand ideal. Martech = people, process, technology” Reference : www.martechconf.com www.iotians.net @Adnyesh
  • 7. Martech Myths Martech is Online Marketing or Digital Marketing Martech is not limited to Online or Digital Marketing but it can be present for all types of Marketing mediums/ channels Rather it is bound to how technology enables to achieve the goals of marketing www.iotians.net @Adnyesh
  • 8. Martech Myths Martech are tools for Email Marketing Email is one of the methods to reach customers but there are various other channels through which customers could be communicated. MarketingTechnology Solutions distribute and directs the right content through right channel to potential customer www.iotians.net @Adnyesh
  • 9. Martech Myths Martech is CRM CRM is one of the application in the Martech space. Every application in Martech Space plays specific role www.iotians.net @Adnyesh
  • 10. Deeper insights Automated workflows Engaging content Pinpoint Targeting Why is MartechOil Refinery Martech helps converting your new & existing Customer Data into Knowledge www.iotians.net @Adnyesh
  • 12. Online Marketing Technology Architecture OOH Events Social Media Publishing Web SMS Email Television Print Media ContentManagementSystem Marketing Automation Platform Customer Relationship Platform SocialListeningPlatform ContentDistributionEcosystem Sales Automation Platform Websites Apps Social Media Presence ProjectManagement&ProductivityTools Brand Identity & Assets Collaterals Stakeholders Information Offline Marketing Intelligence Layer Marketing Technology ApplicationsProperties ContentCurationSystem www.iotians.net @Adnyesh
  • 14. Next Gen Technologies changing the face of Marketing Augmented Reality/ Virtual Reality Blockchain Internet of Things Artificial Intelligence www.iotians.net @Adnyesh
  • 15. AI Usecases in Marketing CONTENT Smart Curation AI Generated Content Dynamic Content ANALYTICS Lead Scoring Predictive Marketing Analytics Personalization ADVERTISING Programmatic Media Buying ReTargeting AdTargeting NLP Multilingual Voice Search Chat Bots Voice Enabled Services PROCESSES Dynamic Pricing Marketing Automation Workflows Predictive Customer Service www.iotians.net @Adnyesh
  • 16. AI in Marketing Persona Marketing and segmenting based on brand or category affinity positively impacts customers’ brand experiences. • Increased revenue per email by 9% • Decreased customer acquisition costs by 10% • Drove 30%+ lift on $/send for 75% of customers • Increased email click through rates by up to 41% • Increased conversion rates by up to 125% Reference : AGILONE www.iotians.net @Adnyesh
  • 17. Augmented Reality &Virtual Reality in Marketing Moosejaw X-Ray App This AR app lets the users change the clothes of the catalogue models through the App This increase the interactivity of the user also helps the user connect with the brand and browse the product features more immersively www.iotians.net @Adnyesh
  • 18. Augmented Reality &Virtual Reality in Marketing IKEA and Sayduck AR app • The app gives you a pretty simple, but effective feature: to visualize how different types of furniture would fit in your home www.iotians.net @Adnyesh
  • 19. IOT in Marketing • Coca-Cola’s data from its Freestyle and other vending machines have enabled the company to gain valuable understanding about patterns in where, when, and how customers are purchasing and consuming their products • For example, through connected vending machines, Coca-Cola has reported that it can see spikes in its beverage consumption on college campuses before certain television shows air, a specific insight that not only leads to better understanding of customer demographics, but one that also presents opportunities for targeted marketing CITO Research www.iotians.net @Adnyesh
  • 20. Robotics in Marketing The World's First Watson-Enabled Hotel Concierge • Connie, named for Hilton's founder Conrad Hilton, marks the first time IBM has developed a Watson-enabled robot for the hospitality market www.iotians.net @Adnyesh
  • 21. Blockchain in Marketing • There are many areas of the digital economy where we need to turn to a central authority to ensure trust • If Blockchain can verify that every user is a genuine user with 100% accuracy, and verify the website owner is only charging the advertiser for genuine clicks through to their site, then the website owner and the advertiser don't need a central authority to arbitrate their agreement and can cut out the middle man, saving them both money. www.iotians.net @Adnyesh
  • 22. Content is the King • Good Content drives users to the brand like bees to bright color flowers or scent • Marketing Technology applications provide analytics, differentiate and decide which content is more appealing to the audiences • Strategies can be created to create more engaging content suitable for the audiences www.iotians.net @Adnyesh
  • 23. Demand Generation Priorities Reference : Demand Gen Report www.iotians.net @Adnyesh
  • 24. Use of MarketingTechnology Features Reference :Dun & Bradstreet www.iotians.net @Adnyesh
  • 25. Current & Potential Benefits of implementation of Martech Reference :Radius www.iotians.net @Adnyesh
  • 29. “By 2030, Marketing Technology will be the Operating System of every Business” www.iotians.net @Adnyesh www.iotians.net iotiansgroup@gmail.com www.linkedin.com/in/adnyesh