SlideShare a Scribd company logo
Source: GSMA Mobile & Quettra
Source: GSMA Mobile & Quettra
Source: Quettra
Source: Netmarketshare.com
Android
59%
iOS
33%
Windows Phone
3%
Java ME
2%
Symbian
2%
Blackberry
1%
Samsung
0%
Others
0%
Source: inMobi “State of Mobile App Developers 2016”
1.Usability
2.Utility3.Desirability
• Make the experience obvious and self-explanatory
• Remove barriers to trial – users have finite patience
• Focus the user attention on the immediate need
• Follow convention with which the user is familiar
Source:10 Principles Of Effective Web Design
Elements of good {mobile} product
• Solve a real problem for the user
• Each feature should solve a need, not just the whole
product
• Be stingy in adding features
“Deciding what not to do is as important as deciding
what to do.”
– Steve Jobs
Elements of good {mobile} product
• Fit into the users life and aspirations
• Understand and influence the users feelings
• Utilize form, color and function to drive desire
Elements of good {mobile} product
Usability -> Utility -> Desirability
Source: 8 things Uber can teach you
Core Tenet: Find an unmet need or source
of friction for a customer and solve it
Market
Research
Plan Design Prototype Build
Launch &
Learn
• Identify the opportunity for a segment
• Set the product vision and roadmap
• Release Plan (MVP|MDP|…)
• Sprint Plan
Creating the product
• Amalgamation of personal experiences, market
research, user testing, competitive solutions
• Test early and test often with target user segment
• Strive for Usability, Utility & Desirability
Creating the product
• Prioritize, prioritize, prioritize – LEAN
• Identify critical requirements – geo, security
• Instrument the product for the metrics you care
• Build-in testing automation
• Launch, learn and fix continuously
Creating the product
First you get them to install…
• 77% of DAU lost after 3 days
• 90% of DAU lost after 30 days
• 95% of DAU lost after 90 days
Source: Quettra
Native App
• Customizable experience
• Superior graphics, effects & interactions
• Native access to device capabilities
• Discovery through app store or website
• Download and installation required
mWeb
• Responsive design scales across form
factors
• Built & deployed with standard web
development tools
• Less customizable than apps and minimal
access to device capabilities
• Discovered through standard web search
and no installation required
1.Users
2.Session Length
3.Session Interval
4.Time In App
5. Acquisition
6. Screen Flow
7. Retention
8. Lifetime Value
Source: Localytics.com
• Domains and Patterns in Apps
• Monetization
• Go to market strategies
• Emerging devices and trends
@ramnar
http://linkedin.com/in/raknar
• HTTP://WWW.GSMAMOBILEECONOMY.COM/GSMA_GLOBAL_MOBILE_ECONOMY_REPORT_2015.PDF
• HTTPS://WWW.QUETTRA.COM/RESEARCH/A-DAY-IN-THE-LIFE-OF-MOBILE-USERS-WORLDWIDE/
• HTTPS://GSMAINTELLIGENCE.COM/RESEARCH/?FILE=7DC7336DE70C142D7B73CE778ADEB982&DOWNLOAD
• HTTPS://WWW.SMASHINGMAGAZINE.COM/2008/01/10-PRINCIPLES-OF-EFFECTIVE-WEB-DESIGN/
• HTTP://ANDREWCHEN.CO/NEW-DATA-SHOWS-WHY-LOSING-80-OF-YOUR-MOBILE-USERS-IS-NORMAL-AND-THAT-THE-BEST-APPS-DO-MUCH-BETTER/
• HTTP://INFO.LOCALYTICS.COM/BLOG/THE-8-MOBILE-APP-METRICS-THAT-MATTER
• HTTP://WWW.SLIDESHARE.NET/TABINSIGHTS/8-THINGS-UBER-CAN-TEACH-YOU?QID=A3CCC669-9768-4531-A69E-209ADD91AB82&V=&B=&FROM_SEARCH=1

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Data Driven Management of a Mobile Product - Tools & Techniques Feb 2016

  • 1.
  • 2.
  • 5.
  • 7. Source: Netmarketshare.com Android 59% iOS 33% Windows Phone 3% Java ME 2% Symbian 2% Blackberry 1% Samsung 0% Others 0%
  • 8. Source: inMobi “State of Mobile App Developers 2016”
  • 9.
  • 10.
  • 12. • Make the experience obvious and self-explanatory • Remove barriers to trial – users have finite patience • Focus the user attention on the immediate need • Follow convention with which the user is familiar Source:10 Principles Of Effective Web Design Elements of good {mobile} product
  • 13. • Solve a real problem for the user • Each feature should solve a need, not just the whole product • Be stingy in adding features “Deciding what not to do is as important as deciding what to do.” – Steve Jobs Elements of good {mobile} product
  • 14. • Fit into the users life and aspirations • Understand and influence the users feelings • Utilize form, color and function to drive desire Elements of good {mobile} product
  • 15. Usability -> Utility -> Desirability Source: 8 things Uber can teach you
  • 16.
  • 17.
  • 18. Core Tenet: Find an unmet need or source of friction for a customer and solve it Market Research Plan Design Prototype Build Launch & Learn
  • 19. • Identify the opportunity for a segment • Set the product vision and roadmap • Release Plan (MVP|MDP|…) • Sprint Plan Creating the product
  • 20. • Amalgamation of personal experiences, market research, user testing, competitive solutions • Test early and test often with target user segment • Strive for Usability, Utility & Desirability Creating the product
  • 21. • Prioritize, prioritize, prioritize – LEAN • Identify critical requirements – geo, security • Instrument the product for the metrics you care • Build-in testing automation • Launch, learn and fix continuously Creating the product
  • 22.
  • 23. First you get them to install… • 77% of DAU lost after 3 days • 90% of DAU lost after 30 days • 95% of DAU lost after 90 days Source: Quettra
  • 24. Native App • Customizable experience • Superior graphics, effects & interactions • Native access to device capabilities • Discovery through app store or website • Download and installation required mWeb • Responsive design scales across form factors • Built & deployed with standard web development tools • Less customizable than apps and minimal access to device capabilities • Discovered through standard web search and no installation required
  • 25.
  • 26. 1.Users 2.Session Length 3.Session Interval 4.Time In App 5. Acquisition 6. Screen Flow 7. Retention 8. Lifetime Value Source: Localytics.com
  • 27.
  • 28. • Domains and Patterns in Apps • Monetization • Go to market strategies • Emerging devices and trends
  • 30. • HTTP://WWW.GSMAMOBILEECONOMY.COM/GSMA_GLOBAL_MOBILE_ECONOMY_REPORT_2015.PDF • HTTPS://WWW.QUETTRA.COM/RESEARCH/A-DAY-IN-THE-LIFE-OF-MOBILE-USERS-WORLDWIDE/ • HTTPS://GSMAINTELLIGENCE.COM/RESEARCH/?FILE=7DC7336DE70C142D7B73CE778ADEB982&DOWNLOAD • HTTPS://WWW.SMASHINGMAGAZINE.COM/2008/01/10-PRINCIPLES-OF-EFFECTIVE-WEB-DESIGN/ • HTTP://ANDREWCHEN.CO/NEW-DATA-SHOWS-WHY-LOSING-80-OF-YOUR-MOBILE-USERS-IS-NORMAL-AND-THAT-THE-BEST-APPS-DO-MUCH-BETTER/ • HTTP://INFO.LOCALYTICS.COM/BLOG/THE-8-MOBILE-APP-METRICS-THAT-MATTER • HTTP://WWW.SLIDESHARE.NET/TABINSIGHTS/8-THINGS-UBER-CAN-TEACH-YOU?QID=A3CCC669-9768-4531-A69E-209ADD91AB82&V=&B=&FROM_SEARCH=1