Charlotte Sangster has over 15 years of experience as a retail grocery manager at Jewel/Osco, where she is responsible for staffing schedules, ensuring high customer service, disseminating company communications, planning sales items and orders, handling employee discipline, and completing sales reports. She previously worked as a general manager at Burger King from 1992 to 2004, where she opened and closed registers, made deposits, trained new employees, scheduled staff, and handled customer complaints. She received her education from Harold Washington Junior College from 1980 to 1983.

1. Charlotte Sangster
9943 S Calhoun Chicago, Ill/773-374-5627 charcar45@yahoo.com
WorkExperience
Retail Grocery Manager
Jewel/Osco 2004-Present
 Satisfy coverage requirements by preparing delivering and implementing
staffing
schedules in a timely manner that meets the business traffic and the budget
 Manage all customer- related activities to ensure a high level customer
service in the store environment
 Ensure all company communications are disseminated to store
staff
 Planning and setting up sales items for weekly sale
 Order writing and logistics
 Handle employee disciplinary issues
 Complete sales tracking and related reports
 Responsible for entire store after the directors leave
General Manager
Burger King 1992-2004
 Open and closed registers made store deposits
 Training of new employees/scheduling
 Handling customer complaints
Education Harold Washington Junior College 1980-1983

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