This document summarizes a study of Danish ultra soccer supporters belonging to Brøndby IF. It finds that while they engage in some risky behaviors like pyrotechnics use, they see themselves as nonviolent and respect limits of acceptable behavior. Their relationship with Brøndby IF is passionate yet critical, and they have good relationships with other supporter groups despite differences. Their relationship with police is distrustful as police are seen as often misjudging risk, though supporters want better dialogue. The national police strategy aims for more dialogue-based policing but supporters report inconsistent implementation.
This document examines how race affects socioeconomic status through education levels. The author studies whether race impacts a person's ability to attend and complete college. Through research on racial disparities in education, the author finds white people are more likely to graduate high school and attend college compared to black people. The author's fieldwork at their college finds white students rely more on financial aid and jobs to pay for school, while Asian students have more parental funding and aspire to higher degrees. Overall, the research confirms racial differences exist in educational attainment and socioeconomic opportunities in the United States.
Knaving björk designing for fun and play - evinnEVINNslides
This document discusses gamification and playfulness in design. It provides background on concepts like intrinsic/extrinsic motivation, play, games and fun. It discusses how gamification uses game elements in non-game contexts to motivate users. However, gamification risks undermining the main activity or intrinsic motivation if the game elements overshadow the original purpose. The document provides two guidelines for gamification design: 1) Ensure the game elements preserve focus on the main activities. 2) Consider designing for playfulness rather than just gaming.
This document examines how race affects socioeconomic status through education levels. The author studies whether race impacts a person's ability to attend and complete college. Through research on racial disparities in education, the author finds white people are more likely to graduate high school and attend college compared to black people. The author's fieldwork at their college finds white students rely more on financial aid and jobs to pay for school, while Asian students have more parental funding and aspire to higher degrees. Overall, the research confirms racial differences exist in educational attainment and socioeconomic opportunities in the United States.
Knaving björk designing for fun and play - evinnEVINNslides
This document discusses gamification and playfulness in design. It provides background on concepts like intrinsic/extrinsic motivation, play, games and fun. It discusses how gamification uses game elements in non-game contexts to motivate users. However, gamification risks undermining the main activity or intrinsic motivation if the game elements overshadow the original purpose. The document provides two guidelines for gamification design: 1) Ensure the game elements preserve focus on the main activities. 2) Consider designing for playfulness rather than just gaming.
The document describes DSB's "football guide" scheme in Denmark, which addresses problems caused by rowdy football fans on trains. Under the scheme, fans travel in separate coaches overseen by specially trained staff. The initiative began in 2008 when a DSB employee, Malene Friis, established dialogue with key fan groups to agree on an arrangement. Football guides are trained to deescalate conflicts and maintain order through respect, transparency and understanding of fan culture. Since implementing the scheme, costs from football-related damage have declined dramatically and train travel for matches is now well-organized and peaceful.
This thesis studied how a customer profile of Finnish football spectators could be used as the basis for customer relationship management. The author conducted a survey of 1424 spectators of a Finland vs Greece Euro 2016 qualifying match. The results showed that the typical spectator is a 30-40 year old married man living in the metropolitan area who has a university degree and works in a leadership position. The profile included demographic, satisfaction, motivations for attending, and willingness to recommend information. This data collection could form the basis for a CRM system. The thesis concluded the profile and perspectives studied justified using a CRM approach and future research could analyze buying behavior and potential new customers.
The document discusses the changing landscape of football/soccer and the role of supporters. It summarizes that globalization is transforming the game and supporters are the last remaining loyal stakeholders. It praises the work of Supporters Direct in giving supporters a way to structurally influence clubs. It goes on to endorse UEFA and Supporters Direct continuing their partnership to promote supporter participation and rational ownership models going forward.
This document explores the roots of support for the British National Party (BNP) by analyzing data from 149 local authorities in the UK. It finds that areas with higher levels of recent immigration are not more likely to vote for the BNP, and in fact, areas with more immigration experience lower BNP support. Additionally, areas that are more socially, economically, and politically resilient based on factors like employment, voter turnout, and education levels also have lower BNP support. This suggests political and socio-economic exclusion, rather than opposition to immigration, are bigger drivers of BNP voting.
The document discusses the history and development of sponsorship from ancient times to the present. It provides statistics on sponsorship spending and trends in various countries. Key points covered include the first uses of sponsorship in sports and events in the late 19th/early 20th centuries and the major growth in sponsorship during the 1970s and 1980s as companies recognized its marketing potential.
#Issue2 Covid resilience football department finalLTTSports
Getting into a cycle of home confinement and significant restrictions on individual freedom would probably have been unimaginable until March 2020, but after the decision had been taken to impose quarantines, self-isolation and social distancing rules, hundreds of millions of people across the world were affected, and football was not an exception.
Magazines engage readers in various ways such as acting as a trusted friend or spurring inspiration. Readers spend focused time with magazines, returning to read issues multiple times. Research shows that engaged readers pay more attention to content and advertising in magazines compared to other media like television. Magazines are especially effective at reaching influential readers and are seen as the best source of information on topics like beauty and fashion. While digital opportunities exist, the core content of magazines allows them to continue engaging readers both in print and online.
This document summarizes a training program developed in Denmark called "Event Policing Training" which was aimed at shifting the approach of police officers from a deterrence-based model to a more dialogue-based approach when policing large crowds like football matches or protests. The training was based on research showing that a confrontational police presence can increase tensions, while a balanced, differentiated response tailored to the actual risk level is viewed as more legitimate and can encourage self-policing among crowds. The program taught police to see crowds as made up of diverse groups rather than a single entity, and emphasized building understanding and communication over deterrence through force of numbers or equipment.
A Basic Human Values Approach To Migration Policy CommunicationSara Perez
This document summarizes a research article that examines the effectiveness of different types of strategic communication regarding migration policy. It introduces Schwarz's theory of basic human values and uses data to show the relationship between values and attitudes toward immigration. It argues that messaging aligned with the values of the target audience is more likely to elicit sympathy, while discordant values elicit antipathy. For moderate audiences, persuasive messaging should include values associated with both pro- and anti-immigration stances. The document then analyzes 135 migration campaigns and finds that few pro-immigration campaigns used values-based messaging or included values beyond universalism and benevolence, while anti-immigration campaigns incorporated a wider range of values.
Best Nursing Essay Writing Services - Essay Help OnlineDereck Downing
The document provides instructions for getting essay writing help from HelpWriting.net in 5 steps:
1. Create an account with a password and email.
2. Complete a 10-minute order form with instructions, sources, and deadline.
3. Review bids from writers and choose one based on qualifications.
4. Review the paper and authorize payment if pleased, or request revisions.
5. Papers can be revised until satisfaction is met, and refunds are offered for plagiarized work. HelpWriting.net aims to meet all customer needs.
This document discusses humanitarian donors and their policies and practices. It focuses on institutional humanitarian donors as key elements of the humanitarian system. Some key points:
- Donor peer reviews conducted by the OECD Development Assistance Committee assess donors' adherence to principles like the Good Humanitarian Donorship. Reviews find common challenges faced by donors in ensuring humanitarian principles, coordination, and demonstrating results.
- EU donors face similar challenges, such as respecting humanitarian principles across government, linking humanitarian and development approaches, and responding to demands for accountability. Peer reviews promote peer learning and pressure for reform.
- Learning and accountability are weaknesses in humanitarian systems. Peer reviews encourage donors to improve monitoring, reporting, and using lessons learned to guide
This document analyzes Batelco, one of the largest telecommunication companies in Bahrain. It begins with an introduction to Batelco and the telecommunications industry in Bahrain. It then discusses Batelco's market overview, including its target market, objectives, competitors, and marketing strategies. Next, it outlines Batelco's action plan for marketing, including a SWOT analysis, pricing strategy, and sales/distribution channels. Finally, it concludes that Batelco has been successful due to its effective marketing strategies and competitive advantages in the Bahrain telecom industry.
Introduction Paragraph: How To Write An Introduction Paragraph (with .... 001 Introductory Paragraph Examples For Essays Essay Example ~ Thatsnotus. PPT - The Introductory Paragraph PowerPoint Presentation, free download .... How to write a good introductory paragraph and thesis statement. ⚡ How to make an intro paragraph. Introduction Paragraph Examples .... Introductory Paragraphs. How to Write an Introductory Paragraph. Stirring Introductory Paragraph Examples For Essays ~ Thatsnotus. How To Write Introductory Paragraphs For Essays - Ahern Scribble.
President Susilo Bambang Yudhoyono arrived at the Brawijaya Military Command in Surabaya, East Java to officiate the 14th congress of the Ansor youth movement. In his speech, the President called on Ansor to help the government maintain security and order, and to promote tolerance among followers of different religious beliefs. Ansor chairman Nusron Wahid welcomed the President's speech and said Ansor always upheld peace and tolerance.
The document provides an analysis of the Danish music festival market and EDM fan behavior to help Sonar festival expand to Copenhagen. It finds that electronic music, especially genres like house and dubstep, is very popular among young Danes. It also notes that the Danish festival market is saturated, with over 160 festivals held in 2013. The analysis uses surveys and research reports to understand Danish music tastes and consumption trends. It then profiles the two main competing festivals in Copenhagen, Distortion and Strom, to help inform Sonar's marketing strategy for entering the Danish market.
This document discusses a study on corporate social responsibility (CSR) programs in Greek football clubs. It defines CSR and explains the importance of studying this topic in Greece. The study aims to examine management and fan perceptions of CSR programs through interviews and a survey. Literature on CSR in sports, football, and Greece is reviewed. Results found fans are generally unaware of CSR programs but view them positively. Communication between clubs and fans on CSR needs improvement. Recommendations include improving communication and creating long-term CSR strategies in partnerships.
Supporter ownership and involvement in football clubs is important because it can help address issues in European football governance and improve the financial sustainability of clubs. Supporters have a long term commitment to clubs that differs from other stakeholders, and their involvement can help curb irresponsible financial behaviors. However, supporter ownership is under threat from commercial models and lacks a supportive regulatory environment. Reforms are needed to create conditions where sustainably run supporter owned clubs can flourish.
127 Compare and Contrast Essay Topics | HandMadeWriting.com Blog. Surprising Comparison Contrast Essay Examples ~ Thatsnotus. 013 Comparison Contrast Essay Topics Example ~ Thatsnotus. 003 Comparison And Contrast Essayss Essay Ideas Maus Compare ~ Thatsnotus. 005 Essay Example Comparison Examples And Contrast Essays Ideas Maus .... Compare and contrast titles. Compare And Contrast Essays: Examples .... Comparison and Contrast Essay. 101 Compare and Contrast Essay Ideas for Students. How to write a Compare and Contrast Essay? - The English Digest. Compare And Contrast Essay Outline Mla. 008 Essay Example Comparison And Contrast Topics Compare For High .... ⭐ Good compare contrast topics. 200+ Best Compare And Contrast Essay .... Compare and Contrast Essay Topics. What are some good compare and contrast essay topics. Compare and .... Strong Compare and Contrast Essay Examples. Compare And Contrast Essay Examples (+FAQ) | Pro Essay Help. How to Write a Compare and Contrast Essay Outline Point-By-Point With .... How to Write a Compare & Contrast Essay | Structure | Example | Topics. compare and contrast essay | Nature | Free 30-day Trial | Scribd. Compare and Contrast Essay II | Secondary School | Lecture. Compare & Contrast Essay - Excelsior College OWL. Essential Points of Compare and Contrast Essay. How to Write a Compare and Contrast Essay | Literacy Ideas. Writing a Compare/Contrast Essay:. Compare and Contrast on High School and College - Free comparison essay .... 022 Compare And Contrast Essay Outline Template Printables Corners ....
The document describes DSB's "football guide" scheme in Denmark, which addresses problems caused by rowdy football fans on trains. Under the scheme, fans travel in separate coaches overseen by specially trained staff. The initiative began in 2008 when a DSB employee, Malene Friis, established dialogue with key fan groups to agree on an arrangement. Football guides are trained to deescalate conflicts and maintain order through respect, transparency and understanding of fan culture. Since implementing the scheme, costs from football-related damage have declined dramatically and train travel for matches is now well-organized and peaceful.
This thesis studied how a customer profile of Finnish football spectators could be used as the basis for customer relationship management. The author conducted a survey of 1424 spectators of a Finland vs Greece Euro 2016 qualifying match. The results showed that the typical spectator is a 30-40 year old married man living in the metropolitan area who has a university degree and works in a leadership position. The profile included demographic, satisfaction, motivations for attending, and willingness to recommend information. This data collection could form the basis for a CRM system. The thesis concluded the profile and perspectives studied justified using a CRM approach and future research could analyze buying behavior and potential new customers.
The document discusses the changing landscape of football/soccer and the role of supporters. It summarizes that globalization is transforming the game and supporters are the last remaining loyal stakeholders. It praises the work of Supporters Direct in giving supporters a way to structurally influence clubs. It goes on to endorse UEFA and Supporters Direct continuing their partnership to promote supporter participation and rational ownership models going forward.
This document explores the roots of support for the British National Party (BNP) by analyzing data from 149 local authorities in the UK. It finds that areas with higher levels of recent immigration are not more likely to vote for the BNP, and in fact, areas with more immigration experience lower BNP support. Additionally, areas that are more socially, economically, and politically resilient based on factors like employment, voter turnout, and education levels also have lower BNP support. This suggests political and socio-economic exclusion, rather than opposition to immigration, are bigger drivers of BNP voting.
The document discusses the history and development of sponsorship from ancient times to the present. It provides statistics on sponsorship spending and trends in various countries. Key points covered include the first uses of sponsorship in sports and events in the late 19th/early 20th centuries and the major growth in sponsorship during the 1970s and 1980s as companies recognized its marketing potential.
#Issue2 Covid resilience football department finalLTTSports
Getting into a cycle of home confinement and significant restrictions on individual freedom would probably have been unimaginable until March 2020, but after the decision had been taken to impose quarantines, self-isolation and social distancing rules, hundreds of millions of people across the world were affected, and football was not an exception.
Magazines engage readers in various ways such as acting as a trusted friend or spurring inspiration. Readers spend focused time with magazines, returning to read issues multiple times. Research shows that engaged readers pay more attention to content and advertising in magazines compared to other media like television. Magazines are especially effective at reaching influential readers and are seen as the best source of information on topics like beauty and fashion. While digital opportunities exist, the core content of magazines allows them to continue engaging readers both in print and online.
This document summarizes a training program developed in Denmark called "Event Policing Training" which was aimed at shifting the approach of police officers from a deterrence-based model to a more dialogue-based approach when policing large crowds like football matches or protests. The training was based on research showing that a confrontational police presence can increase tensions, while a balanced, differentiated response tailored to the actual risk level is viewed as more legitimate and can encourage self-policing among crowds. The program taught police to see crowds as made up of diverse groups rather than a single entity, and emphasized building understanding and communication over deterrence through force of numbers or equipment.
A Basic Human Values Approach To Migration Policy CommunicationSara Perez
This document summarizes a research article that examines the effectiveness of different types of strategic communication regarding migration policy. It introduces Schwarz's theory of basic human values and uses data to show the relationship between values and attitudes toward immigration. It argues that messaging aligned with the values of the target audience is more likely to elicit sympathy, while discordant values elicit antipathy. For moderate audiences, persuasive messaging should include values associated with both pro- and anti-immigration stances. The document then analyzes 135 migration campaigns and finds that few pro-immigration campaigns used values-based messaging or included values beyond universalism and benevolence, while anti-immigration campaigns incorporated a wider range of values.
Best Nursing Essay Writing Services - Essay Help OnlineDereck Downing
The document provides instructions for getting essay writing help from HelpWriting.net in 5 steps:
1. Create an account with a password and email.
2. Complete a 10-minute order form with instructions, sources, and deadline.
3. Review bids from writers and choose one based on qualifications.
4. Review the paper and authorize payment if pleased, or request revisions.
5. Papers can be revised until satisfaction is met, and refunds are offered for plagiarized work. HelpWriting.net aims to meet all customer needs.
This document discusses humanitarian donors and their policies and practices. It focuses on institutional humanitarian donors as key elements of the humanitarian system. Some key points:
- Donor peer reviews conducted by the OECD Development Assistance Committee assess donors' adherence to principles like the Good Humanitarian Donorship. Reviews find common challenges faced by donors in ensuring humanitarian principles, coordination, and demonstrating results.
- EU donors face similar challenges, such as respecting humanitarian principles across government, linking humanitarian and development approaches, and responding to demands for accountability. Peer reviews promote peer learning and pressure for reform.
- Learning and accountability are weaknesses in humanitarian systems. Peer reviews encourage donors to improve monitoring, reporting, and using lessons learned to guide
This document analyzes Batelco, one of the largest telecommunication companies in Bahrain. It begins with an introduction to Batelco and the telecommunications industry in Bahrain. It then discusses Batelco's market overview, including its target market, objectives, competitors, and marketing strategies. Next, it outlines Batelco's action plan for marketing, including a SWOT analysis, pricing strategy, and sales/distribution channels. Finally, it concludes that Batelco has been successful due to its effective marketing strategies and competitive advantages in the Bahrain telecom industry.
Introduction Paragraph: How To Write An Introduction Paragraph (with .... 001 Introductory Paragraph Examples For Essays Essay Example ~ Thatsnotus. PPT - The Introductory Paragraph PowerPoint Presentation, free download .... How to write a good introductory paragraph and thesis statement. ⚡ How to make an intro paragraph. Introduction Paragraph Examples .... Introductory Paragraphs. How to Write an Introductory Paragraph. Stirring Introductory Paragraph Examples For Essays ~ Thatsnotus. How To Write Introductory Paragraphs For Essays - Ahern Scribble.
President Susilo Bambang Yudhoyono arrived at the Brawijaya Military Command in Surabaya, East Java to officiate the 14th congress of the Ansor youth movement. In his speech, the President called on Ansor to help the government maintain security and order, and to promote tolerance among followers of different religious beliefs. Ansor chairman Nusron Wahid welcomed the President's speech and said Ansor always upheld peace and tolerance.
The document provides an analysis of the Danish music festival market and EDM fan behavior to help Sonar festival expand to Copenhagen. It finds that electronic music, especially genres like house and dubstep, is very popular among young Danes. It also notes that the Danish festival market is saturated, with over 160 festivals held in 2013. The analysis uses surveys and research reports to understand Danish music tastes and consumption trends. It then profiles the two main competing festivals in Copenhagen, Distortion and Strom, to help inform Sonar's marketing strategy for entering the Danish market.
This document discusses a study on corporate social responsibility (CSR) programs in Greek football clubs. It defines CSR and explains the importance of studying this topic in Greece. The study aims to examine management and fan perceptions of CSR programs through interviews and a survey. Literature on CSR in sports, football, and Greece is reviewed. Results found fans are generally unaware of CSR programs but view them positively. Communication between clubs and fans on CSR needs improvement. Recommendations include improving communication and creating long-term CSR strategies in partnerships.
Supporter ownership and involvement in football clubs is important because it can help address issues in European football governance and improve the financial sustainability of clubs. Supporters have a long term commitment to clubs that differs from other stakeholders, and their involvement can help curb irresponsible financial behaviors. However, supporter ownership is under threat from commercial models and lacks a supportive regulatory environment. Reforms are needed to create conditions where sustainably run supporter owned clubs can flourish.
127 Compare and Contrast Essay Topics | HandMadeWriting.com Blog. Surprising Comparison Contrast Essay Examples ~ Thatsnotus. 013 Comparison Contrast Essay Topics Example ~ Thatsnotus. 003 Comparison And Contrast Essayss Essay Ideas Maus Compare ~ Thatsnotus. 005 Essay Example Comparison Examples And Contrast Essays Ideas Maus .... Compare and contrast titles. Compare And Contrast Essays: Examples .... Comparison and Contrast Essay. 101 Compare and Contrast Essay Ideas for Students. How to write a Compare and Contrast Essay? - The English Digest. Compare And Contrast Essay Outline Mla. 008 Essay Example Comparison And Contrast Topics Compare For High .... ⭐ Good compare contrast topics. 200+ Best Compare And Contrast Essay .... Compare and Contrast Essay Topics. What are some good compare and contrast essay topics. Compare and .... Strong Compare and Contrast Essay Examples. Compare And Contrast Essay Examples (+FAQ) | Pro Essay Help. How to Write a Compare and Contrast Essay Outline Point-By-Point With .... How to Write a Compare & Contrast Essay | Structure | Example | Topics. compare and contrast essay | Nature | Free 30-day Trial | Scribd. Compare and Contrast Essay II | Secondary School | Lecture. Compare & Contrast Essay - Excelsior College OWL. Essential Points of Compare and Contrast Essay. How to Write a Compare and Contrast Essay | Literacy Ideas. Writing a Compare/Contrast Essay:. Compare and Contrast on High School and College - Free comparison essay .... 022 Compare And Contrast Essay Outline Template Printables Corners ....
European indoor athletics_effektanalyserapportEVINNslides
This document summarizes a study that tested a model for measuring the economic, social, cultural, and environmental impacts of the 2013 European Athletics Indoor Championship in Gothenburg, Sweden using a common monetary metric. The study found that when measured monetarily, socio-cultural impacts had a greater weight than economic impacts, while environmental impacts had little importance for the total assessment. The model demonstrated the possibility of producing a holistic sustainability impact analysis of a sports event in a uniform metric.
This document summarizes a research article that examines the differences between two types of volunteers at major sporting events: regular sports volunteers affiliated with organized sports organizations, and first-time "pure event" volunteers without sports affiliations. It finds that regular sports volunteers tend to be older, male, have higher incomes, and are motivated more by intrinsic factors like sports interest and social motives. First-time volunteers tend to be younger, female, have lower incomes, and are motivated more by extrinsic factors like gaining qualifications and work experience. The study indicates these groups represent two different volunteer cultures - a traditional collective culture among regulars and a more modern reflexive culture among first-timers viewing events as opportunities for self-investment.
Volunteers at the 2013 indoor athletic...EVINNslides
This document summarizes a study on volunteers at the 2013 European Indoor Athletics Championships held in Gothenburg, Sweden. Around 800 volunteers were needed to carry out duties related to competition, accreditation, security, transportation, media, and more. A questionnaire was sent to volunteers to understand their opinions on the event organization and individual benefits of volunteering. The results showed that volunteers were generally satisfied with the organization and motivated both intrinsically and extrinsically. Motivation theory suggests volunteers are driven by both personal factors like fulfilling needs, and situational factors like rewards from the event organizers. Ensuring volunteer duties match personal motivations is key to retaining volunteers for future events.
Originally presented at XP2024 Bolzano
While agile has entered the post-mainstream age, possibly losing its mojo along the way, the rise of remote working is dealing a more severe blow than its industrialization.
In this talk we'll have a look to the cumulative effect of the constraints of a remote working environment and of the common countermeasures.
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...dsnow9802
Colby Hobson stands out as a dynamic leader in the residential construction industry. With a solid reputation built on his exceptional communication and presentation skills, Colby has proven himself to be an excellent team player, fostering a collaborative and efficient work environment.
Project Management Infographics . Power point projetSAMIBENREJEB1
Project Management Infographics ces modèle power Point peut vous aider a traiter votre projet initiative pour le gestion de projet. Essayer dès maintenant savoir plus c'est quoi le diagramme gant et perte, la durée de vie d'un projet , ainsi que les intervenants d'un projet et le cycle de projet . Alors la question c'est comment gérer son projet efficacement ? Le meilleur planning et l'intelligence sont les fondamentaux de projet
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...Alexey Krivitsky
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From Concept to reality : Implementing Lean Managements DMAIC Methodology for...Rokibul Hasan
The Ready-Made Garments (RMG) industry in Bangladesh is a cornerstone of the economy, but increasing costs and stagnant productivity pose significant challenges to profitability. This study explores the implementation of Lean Management in the Sampling Section of RMG factories to enhance productivity. Drawing from a comprehensive literature review, theoretical framework, and action research methodology, the study identifies key areas for improvement and proposes solutions.
Through the DMAIC approach (Define, Measure, Analyze, Improve, Control), the research identifies low productivity as the primary problem in the Sampling Section, with a PPH (Productivity per head) of only 4.0. Using Lean Management techniques such as 5S, Standardized work, PDCA/Kaizen, KANBAN, and Quick Changeover, the study addresses issues such as pre and post Quick Changeover (QCO) time, improper line balancing, and sudden plan changes.
The research employs regression analysis to test hypotheses, revealing a significant correlation between reducing QCO time and increasing productivity. With a regression equation of Y = -0.000501X + 6.72 and an R-squared value of 0.98, the study demonstrates a strong relationship between the independent variables (QCO downtime and improper line balancing downtime) and the dependent variable (productivity per head).
The findings suggest that by implementing Lean Management practices and addressing key productivity inhibitors, RMG factories can achieve substantial improvements in efficiency and profitability. The study provides valuable insights for practitioners, policymakers, and researchers seeking to enhance productivity in the RMG industry and similar manufacturing sectors.
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standard for comparing actual performance to established objectives and recommending practical
solutions that help the organization achieve sustainable growth. Therefore, the purpose of this
research is to determine the effect of performance appraisal on employee motivation and retention.
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Unique features of Biparjoy cyclone;
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Leading Change_ Unveiling the Power of Transformational Leadership Style.pdfEnterprise Wired
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Leading Change_ Unveiling the Power of Transformational Leadership Style.pdf
Danish Ultras
1.
2. Jonas Havelund, Lise Joern &
Kristian Rasmussen
Danish Ultras
‐ Beyond risk/non‐risk
Good hosting
Vol. 3
3. Danish Ultras – Beyond risk/non‐risk
by Jonas Havelund, Lise Joern and Kristian
Rasmussen 2013
Print: Books on Demand GmbH, Norderstedt,
Germany
The publication is part of a EU funded project on
event based innovation.
4. Content
Foreword 7
Introduction 9
Passionate Relationship to the Club 11
Limits of Acceptable Behaviour 14
Pyrotechnics: A Calculated Risk 16
Relationship between the groups in Brøndby 19
Supporters’ Relationship with the Police 20
Conclusion 22
Notes 25
References 26
5.
6. Foreword
When a lot of people gather for an event, they are
often regarded as a homogenous mass. Research
on mass psychology suggests however, that this
view may be problematic and in some situations
possibly contribute to the onset of disorder. It is
therefore the task of relevant authorities to be
well‐informed about the factions they will be
handling on the day to avoid excessive
demonstrations of power and authority towards
groups who basically have no intention of using
violence or breaking the law by other means.
The Danish police are presently
implementing a dialogue‐based management
concept, which among other things was
developed for the supervision of high risk
football matches and demonstrations, and
grounded in the positive results that the East
Jutland Police experienced establishing event
policing. The authors of this booklet were
involved in the institution and development of
the event policing concept and contributed
considerably to the preparatory training of event
staff for dealing with conflict aversion. One of
the most significant components of the training is
7
7. to provide the officers with an understanding of
fan culture and its diversities. A diversity that
has difficulty fitting in to the risk/non‐risk EU
terminology, which is approved method for the
classification of football fans.
8
This booklet is an example of how a close
scrutiny of specific segments of fan culture can
disclose nuances to an often simplified view of
football fan culture. These nuances contribute
strongly to giving a differentiated view of
football fans. The views expressed in the booklet
have been integrated into both event policing
training and the national training course on
Dialogue‐based Policing.
The EVINN project studies event
organisation and good hosting, and has
published booklets entitled Danish Event Policing
– Dialogue‐Based Policing of Football Crowds and
DSB football guides – a Danish solution to an
international problem?. The booklets can be
downloaded at www.evinn.org.
Klavs Madsen
Project Manager
EVINN
8. Introduction*
It is well documented that knowledge of
supporter culture is crucial when assessing the
risk of disorder at football matches and thereby
ensuring a balanced approach by police and
stewards.1 Until just a few years ago, police in
most of Europe utilised three categories to
describe the risk constituted by football
supporters. Peaceful supporters who do not
represent a source of disorder were regarded as
Category A supporters. Category A supporters
remained within the law and followed
instructions from police and stewards. Category
B supporters, who the present article concerns,
were characterised as representing a potential
risk, in part due to their use of pyrotechnics and
in part because of their occasional involvement
in disorder. Category C supporters, on the other
hand, were those who created disorder and
actively sought confrontation with stewards,
police officers, and/or like‐minded supporters
from rival clubs. Category C supporters were
* This text is a revised version of the article: “Danish Ultras: Risk or
Non-Risk?.” Sport & EU Review , Vol. 4, Nr. 1, 05.2012, pp. 5-17.
9
9. thus synonymous with ‘hooligans’. Although
these categories already represent a
simplification of the reality, they have at EU level
been further simplified with their replacement by
a risk/non‐risk supporter dichotomy in which
supporters previously placed in Categories B and
C are all regarded as outright ‘risk supporters’.2
Both within Denmark and internationally, there
is a weak understanding of risk supporters, often
resulting in inappropriate assessments on the
part of the police. This has led to conflicts that
presumably could have been avoided had the
police possessed a deeper awareness of
supporter culture.3
Supporter culture in Denmark has developed
significantly, parallel to experiences in other
European countries. The past 15 to 20 years have
seen the establishment of organised supporter
clubs in collaboration with the football clubs
themselves. The first official support club was
AaB Support Club, founded in 1990. Brøndby IF,
whose supporters offer the empirical basis for
this article, followed the trend with the creation
of Brøndby Support in 1993. Simultaneously, a
large number of unofficial supporter groups
10
10. arose, often in opposition to the official supporter
clubs, which they feel lack intensity and
commitment.4 Some of these groups are termed
‘ultras’ in the research literature.5
This small booklet is the result of a qualitative
study of the self‐declared nonviolent segment of
the Danish risk supporters, i.e. the ultra culture.
The study’s empirical data stems from
qualitative interviews and participant obser‐vation
primarily focusing at matches involving
the Danish club Brøndby IF, the club supported
by the interviewees.
The booklet aims to create knowledge
concerning ultra supporter culture with the
purpose of gaining the information necessary for
building differentiated and balanced action on
the part of the police and security services – in
line with the “good hosting”‐strategy formulated
by the Danish National Police.
Passionate Relationship to the Club
Brøndby IF’s motto is Supra Societatem Nemo – No
one is above the club. In a way, the motto frames
the interviewees’ relationship with the club. They
11
11. are all fervent and loyal supporters. At the same
time they refuse to be “reduced” to consumers as
they don’t buy the official merchandise.
Consumer fans often wear several items of
official club merchandise but ultra supporters
reject this style. Instead they produce their own
products (without infringing the club’s
copyrights for their brand) and spent the profit
on tifos which is an important part of their
contribution to a match. Contrary to the
consumer fans the ultras disapprove the
transformation of the ground, the club and the
‘degradation’ of football into mere entertainment
and therefor the means of consuming football.
They are willing to do almost everything to
support the club. Family parties and birthdays
are deprioritised in relation to matches. One of
our interviewees notes, among other things, that
he went to the stadium the same day he became
a father.
For most, entrance to the ultra scene was
preceded by years of attending matches with
their parents or friends when they were young.
At the stadium, they were immediately attracted
to and fascinated by Brøndby’s grandstand,
12
12. ‘Faxetribunen’ (now called ‘Sydsiden’, meaning
‘Southside’ referring to the grandstand’s
position), which is the main meeting point for
active supporters at Brøndby Stadium. It is at
‘Faxetribunen’ that the feeling of fellowship and
love for the club gains its expression. The
supporters celebrate the club through tifos,
songs, rhythmic clapping, and sometimes the use
of pyrotechnic and other audiovisual effects,
which supporters may spend many weeks
preparing. Unlike the official supporters, who
work closely with the club, these fans are willing
to be critical of the club and its players, coaches,
and management if they are unhappy about
something. The relationship with the club is
characterised by ambivalence. If someone is
unfairly banned, the relationship can further
deteriorate, expanding the gap between the
supporters and the club. The elevation of the
club to something more than ‘just’ football is a
fundamental characteristic among supporters,
and this feeling is underlined by the extensive
expenditure of time and money that often
accompanies their intense commitment. As noted
above, many hours are spent preparing tifos, and
13
13. to these could be added the hours used on debate
forums, chats, and away match trips. The latter
of these can cost in the order of DKK 500
(approx. 67 Euro) to DKK 1000 (approx. 134
EURO) per match when one includes purchase of
ticket, beer, transport, etc. All of this is part of the
celebration of the club – In other words, the club
is much greater than just the players, coaches,
and management: ‘So it’s not the players or the club
employees. It’s (…) the club’s own values, the club’s
history, all of the memories you accumulate, the pride
in feeling you’re a part of something’. The motto ‘No
one above the club’ certainly applies to the
feeling of fellowship held by supporters in
relation to the club, but there is scepticism when
the club uses the motto itself. The motto has
frequently been used as a counter‐argument
against criticism of the club by supporters.
Limits of Acceptable Behaviour
Just because Danish supporter culture includes a
significant degree of activism and testing of
limits, this does not mean that the interviewees
set no limits of acceptable behaviour. To the
14
14. contrary, there are a number of unambiguous
limits that they are not prepared to cross. Our
interviewees regard themselves as nonviolent.
Prearranged fights against other groups are not
part of their game, as they express it:
15
”Prearranged fights is where I draw the
line. I have nothing against people doing it,
but I don’t want any part in it (…). You
have the right to defend yourself, but not
be the aggressive part.”
However, if they are attacked by other groups or
otherwise feel that their limits are being
encroached upon, they will react. The interviews
underline the importance of a nuanced
understanding of the supporters’ limits of
acceptable behaviour in relation to preventing
football disorder and avoiding the branding of
supporters on the basis of isolated incidents. It
has been well documented that confrontations
between police and this type of supporter often
involve a lack of knowledge on the part of the
police, which Clifford Stott and Geoff Pearson
have pointed out in a number of instances. For
15. example, there were only around 30 known
hooligans among the 965 or so people arrested
during the disorder in the Belgian town of
Charleroi during EURO 2000 in the
Netherlands/Belgium.6
Pyrotechnics: A Calculated Risk
Characteristic of this type of supporter is the idea
that the use of pyrotechnics is a natural part of
attending football matches. According to the
supporters, it makes life more dynamic in the
grandstand and enables them to express their
support for the club. Support that they feel
assists the players in performing better during
the match. This is despite the supporters’
awareness of the risks involved in using
pyrotechnics: There is the risk of fines and bans,
condemnation from others, and ruined clothing
for the pyrotechnics user and fellow supporters.
In order to avoid detection, supporters often
cut off the safety shaft from flares, this makes
them smaller and easier to smuggle into the
stadium. The downside is that the user needs to
get rid of the flare quickly otherwise it would
16
16. become too hot to hold. The supporters set a
limit though and do not throw flares. The extent
to which this behavioural limit is widespread is
evident from the 2010 joint statement from the
seven largest unofficial Brøndby groups
(including hooligan groups) in which they
condemned the throwing of pyrotechnics. This
followed an incident in which violent disorder
resulted in the throwing of pyrotechnics and
other objects.
Despite examples of the misuse of
pyrotechnics, all interviewees felt positively
about the use of pyrotechnics in general.
However, not all of them used pyrotechnics
themselves. For some, the personal risk
assessment was weighted toward the negatives.
Others use pyrotechnics only occasionally:
17
I (…) use pyrotechnics but not so often
anymore since I also have a personal life
and a job, so I don’t need to be exhibited as
a hooligan. So you need to think twice
about it when you do it.
17. As this quote highlights, the risk is not just of a
fine or a ban: It also needs to be assessed on the
basis of the Danish media’s and public
authority’s association of pyrotechnics with
hooliganism. It should be noted that use of
pyrotechnics was legal in Denmark until 1999,
and most supporters emphasise their desire for a
critical and constructive dialogue concerning the
use of pyrotechnics rather than the media’s
frequently unnuanced depiction of the issue. At
the European Council ‘International Conference
on Ultras – Good practices in dealing with new
developments in supporters’ behaviour’ (Febru‐ary
18
2010, Vienna, Austria), part of the conference
was set aside for a serious discussion of this issue
with the aim of working toward a mutual
solution. After many years’ of being banned in
various places in Europe, the use of pyrotechnics
remains common practice in European clubs. The
debate concerning their use despite sanctions is
thus a relevant one.
18. Relationship between the groups in
Brøndby
Even though the supporter scene at Brøndby IF
and especially in the Sydsiden (formerly
Faxetribunen) ranges from official and peaceful
supporters to some of the country’s most
infamous hooligans, our interviewees say that
there is mutual respect among the different
groups. Besides the sense of intimate fellowship
with members of one’s own group, there also
exists solidarity among Brøndby supporters as a
whole. This is evident, for example, in
prearranged marches – in which all types of
supporters participate – from the town centre to
the stadium at away matches. Communication
takes place between the leaders of the various
groups, for the sake of determining routes, etc.
Other Danish clubs exhibit a greater degree of
differentiation among the various groups, with
individuals distancing themselves, for example,
from the known hooligan groups.
The relationship between the groups also
illustrates the existence of close collaboration and
personal friendships across the groups. It is not
unusual for declared violent supporters to help
19
19. out when it comes to large tifos at an important
match, thereby strengthening solidarity between
the groups. These relationships are further
strengthened by joint trips within Denmark and
abroad.
However, even though the similarities
between the support groups are substantial and
mutual respect is viewed as vital, both our
observation and interviews confirmed a desire to
differentiate between the groups based on the
declared differences in limits of acceptable
behaviour. If a member of an ultra group
participates in a fight, he will be excluded from
the ultra group. This maintains differentiation
and one’s own group identity.
Supporters’ Relationship with the
Police
Conflict situations often occur between this
category of supporter and the police. The
supporters exhibit general distrust of the police’s
judgement inasmuch as they feel that the police
often misevaluate the actual risk. This feeling is
also documented in international research.7
20
20. Since July 2008, the Danish police have sought a
uniform policy in Denmark, with a national
strategy focusing on dialogue, openness, and
dynamic risk assessment. However, some police
forces have attempted to implement the
dialogue‐based strategy aimed at dynamic risk
assessment, yet others have made no changes to
their practice and continue to operate on the
basis of a mobile action strategy, which does
little to promote dialogue. It is thus no surprise
that supporters report experiencing significant
geographical differences in the police’s
management of football matches in Denmark.
The supporters also feel that such gaps have
widened following the introduction of the
national strategy.
In light of the new national strategy, it is
interesting that the supporters themselves
express a desire for better dialogue with the
police. They would like to see far more
cooperation than currently exists. Cooperation
can concern agreements about bars and
marching routes to and from stadia, which often
spark conflicts both large and small as a result of
insufficient dialogue between the parties
21
21. involved. The supporters would like to remove
the misunderstandings at the root of these
conflicts. At the same time though, they have had
poor experiences with the police, and they have
limited trust in the police’s ability to manage
football appropriately. They feel that the police
have decided in advance that when Brøndby
supporters visit, it is a high‐risk match regardless
of their actual behaviour. They feel that they
have been judged in advance.
Despite their negative experiences with the
police, supporters are open to dialogue, which is
in fact a relatively new phenomenon. Just a few
years ago, a supporter who had contact with the
police would have been considered an informant,
yet it is now acceptable to openly have contact
with the police with the aim of achieving better
conditions for supporters.
Conclusion
The relationship between groups and especially
between ultras and hooligans places great
demands on the police in terms of handling
supporters. As has been shown, the
22
22. undifferentiated handling of supporters, in
which everyone is regarded as a hooligan (and
hooligans are regarded as people who always
seek conflict) can have a negative influence on
the police’s ability to maintain order.8 A
differentiated view of football supporters
requires prior knowledge of a sort that can be
difficult to obtain from a club like Brøndby
where, despite their differences regarding
acceptable behaviour, solidarity among groups is
very strong.
We recognise the limitations of this relatively
small empirical data. But is does point to the
problematic issue and the risk in using a too
simplistic supporter categorisation tool. A tool,
that itself is limited in taking into accounts the
complexities and nuances of the supporter
culture. When one categorises supporter groups
as either risk or non‐risk without clarifying what
the risk consists of, there is the danger of
regarding declared hooligans and declared
nonviolent supporters as a homogenous group.
One consequence may be the relinquishing of the
ability to facilitate nonviolent supporters in their
desire to maintain differentiation between
23
23. themselves and the hooligans. This may be an
unintended consequence of an undifferentiated
and confrontational approach to what the police
regard as a homogenous group. Social
psychology has documented how otherwise‐peaceful
24
supporters seek aid from declared
hooligans in situations in which they see the
police’s actions as illegitimate.9
As far as future strategies for preventing
football disorder are concerned, it is essential
that the police maintain a differentiated view of
supporters. Yet the risk/non‐risk dichotomy
might not be a tool that makes this possible. To
the contrary, in fact. The optimisation of police
action requires more nuanced consideration.
24. 25
Notes
1 Stott & Pearson 2007
2 EU Council 2010
3 Stott & Pearson 2007; Rasmussen, Havelund &
Tranegaard Andersen 2009
4 Joern 2006
5 Pilz and Wölki‐Schumacher 2009
6 Stott & Pearson 2007
7 Stott and Adang 2009
8 Stott & Pearson 2007
9 Reicher et al 2004
25. References
EU Council Resolution (2010). Handbook with
recommendations for international police cooperation
and measures to prevent and control violence and
disturbances in connection with football matches with
an international dimension, in which at least one
Member State is involved.
Joern, Lise (2006). Homo Fanaticus – passionerede
fodboldsupportere [Homo Fanaticus – passionated
Football Supporters] Slagelse: Forlaget
Bavnebanke.
Pilz, Gunter and Franciska Wölki‐Schumacher
(2010). Overview of the Ultra culture phenomenon in
the Council of Europe member states in 2009.
Council of Europe.
Rasmussen, Kristian, Jonas Havelund and
Rasmus Tranegaard Andersen (2009).
Forebyggelse af fodboldoptøjer ‐ Observationer af
Østjyllands Politis arbejde [Prevention of football
disorder – observations on the work of the East
Jutland Police]. Kulturministeriets Udvalg for
Idrætsforskning, [Ministry of Culture].
26
26. Reicher, Stephen, Clifford Stott, Patrick Cronin
and Otto Adang (2004). ‘An integrated approach
to crowd psychology and public order policing’.
Policing: An International Journal of Police Strategies
& Management. Vol. 27 No. 4: 558‐572.
Stott, Clifford and Otto Adang (2009).
Understanding and managing risk ‐ Policing Football
Matches with an International Dimension in the
European Union. Slagelse: Bavnebanke Press.
Stott, Clifford and Geoff Pearson (2007). Football
‘Hooliganism’. Policing and the War on the ‘English
Disease’. London: Pennant Books.
27
27. Previous publications in the Good
hosting booklet series
DSB football guides ‐ a Danish solution to an
international problem?
By Malene Friis& Jonas Havelund, 2012, Good
hosting vol. 1.
Danish Event Policing ‐ Dialogue‐Based Poli‐cing
28
of Football Crowds.
By Jonas Havelund, Morten Anker Jensen, Lise
Joern, Bent Preben Nielsen & Kristian Rasmus‐sen,
2013, Good hosting vol. 2.
The publications are part of a EU funded project
on event based innovation. The booklets can be
downloaded at www.evinn.org.