Debra Amore has over 10 years of experience in administrative and business analyst roles. She currently works as a Business Analyst II at Anthem Blue Cross Blue Shield, where she produces health and wellness reports, coordinates meetings and maintains a SharePoint site. Previously, she held administrative roles at Midstate Medical Center, Technical Gas Products, and Respironics/Philips Healthcare providing clerical support, customer service, and human resources assistance. She also has experience running reports, entering data, and coordinating meetings and events. Debra is currently attending Charter Oak State College to further her education.

1. DEBRA A. AMORE
262 Robin Lane Unit B • Cheshire, CT 06410 • Telephone: (203) 651-9860
PROFESSIONAL EXPERIENCE
ANTHEM BLUE CROSS & BLUE SHIELD
Business Analyst II – Implementations (2015 – Present)
 Effectively produce Health and Wellness product selection reports for national sales team
 Coordinate meetings, track status of reporting requests for over 500 accounts
 Responsible for administration of SharePoint site, maintain data and update site as needed.
 Prepare monthly sales request product report for department director
 Facilitate monthly Sales Tool Forum – a group organized for all users of the Sales Tool program
 Work effectively with Implementations and Sales to ensure accurate product selection reports
Sales Assistant II – Health and Wellness Sales Support (2012 – 2015)
 Provided sales assistance to northeast Health and Wellness Sales
 Processed HWS client contract early notifications in the CPS system
 Facilitated HWS Product Clinical Exception Request process, schedule, and conduct meetings
 Retrieved client reports, review reports data and escalate any concerns
 Created PowerPoint presentations for regional sales teams
Administrative Assistant I (2005 – 2006)
 Pulled reports from system and verified for duplicate claim information, tracked information monthly
 Coordinated daily member mailings, tracked mailing generation and return dates in database
 Managed manager’s calendar, scheduled appointments and meetings
 Coordinated staff meetings, took accurate meeting minutes and distributed to appropriate personnel
 Coordinated travel arrangements and expense reports for manager
 Responsible for maintaining department attendance tracking and weekly time approvals in PeopleSoft
MIDSTATE MEDICAL CENTER
Human Resources Associate (2010 – 2012)
 Provided administrative support to vice president, manager and associates of Human Resources department
 Responsible for running monthly reports, tracking data trends and presenting any issues to managers
 Assisted with coordination and set up of monthly new employee orientation and monthly safety orientation
 Entered employee new hire, termination and change of status information, into HRIS system
 Entered job requisitions into the HRIS system and post the positions to the online website and paper posting
 Managed tuition reimbursement program for staff, tracked expenses and maintained database of those enrolled
 Coordinated meetings, conference room reservation and catering needs
TECHNICAL GAS PRODUCTS
Administrative Assistant /Customer Service Representative (2009 – 2010)
 Responsible for customer service and sales support, entered product work orders into database
RESPIRONICS/PHILIPS HEALTHCARE
Administrative Assistant – Human Resources (2006 – 2008)
 Provided administrative clerical assistance to manager of human resources
 Coordinated recruitment, job posting, interview scheduling and initiated reference and background checks
 Maintained employee information database, ran reports, entered and updated information as needed
 Responsible for organizing yearly benefits open enrollment
 Coordinated all meetings and conferences for facility including yearly company picnic and holiday party
EDUCATION
Presently Attending – CHARTER OAK STATE COLLEGE – NEW BRITAIN, CT
SOFTWARE SKILLS: •Microsoft Word •Microsoft Excel •Microsoft PowerPoint •Microsoft Outlook