This document is a curriculum vitae for Tanvir Islam that summarizes his professional experiences, education, skills, and personal details. It lists his objective of finding a dynamic job where he can contribute to an organization. It then outlines his work history from 2003 to the present in various customer service and technical support roles in the mobile phone industry. It also provides details of his education including a Bachelor of Commerce degree and higher secondary and secondary school certifications. Finally, it includes information about his computer skills, interests, and personal details.

1. Curriculum Vitae of
TANVIR ISLAM
Address: GA- 2/3, Mohakhali, Dhaka -1212
Mobile: 0191 44 14 236, 01718 33 22 21
Email: tanvirislamrifat@gmail.com
facebook ID: tanvirislam1@live.com
OBJECTIVE
Achieving a dynamic and challenging job in an organization where I can use my knowledge and interpersonal skills,
creativity and above all my learning experience in order to develop my career as well as to contribute in the welfare of the
organization.
RELEVANT EXPERIENCES
01. Name of the Organization : Nokia Care Centre
Cellular Mobile Pte Limited
Designation : Executive –AMS
Duration : From 1st
July 2003 to 30th
July 2007
02. Name of the Organization : MAPLE INTERNATIONAL LIMITED.
Designation : Executive- Service
Duration : From 2007 1st
August to 1st
August 2010.
03. Name of the Organization : SB TEL Enterprise Ltd.
Symphony Customer Care
Designation : Executive Engineer
Duration : From 1st
August 2010 t o 1st
April 2012.
04. Name of the Organization : Reach Distribution
Micromax Check Point
Designation : Customer Care Executive
Duration : From 5th
April 2012 t o 1st
August 2012.
05. Name of the Organization : King star Fast Track Corporation
Designation : Executive Engineer
Duration : From 5th
August 2012 to 01st
May 2013.
05. Name of the Organization : Quartel Infotech Limited
Maximus Mobile
Designation : Regional Care Manager
Duration : From 12 December 2013 to present Now.
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2. Job Responsibilities:
• Planning and Supervision of Testing Signal and Connecting mobile phone, a unique Telecommunication service of
mobile phone in rural area of Bangladesh through Rural area borrowers.
• Planning and Supervision of Technical Support of mobile phone & Attendance of customer’s complaints regarding
Mobile Phone.
• Proper planning and implementation for expansion of mobile phone.
• To receive customer's call, listen their problems & if possible try to give solution. If not possible then pass it to
concern department. & try to give feedback to the customer.
• Servicing and repairing of world renowned mobile handsets at level-1-2 (Component Level) & Software Related.
Involving in Technical works is to rectify the fault of Handset, dealing with Customers, Inventory management and
Daily, Weekly and Monthly Report.
Coordinate with Management team.
EDUCATION
Bachelor of Commerce (B. COM)
Institute : Narshingdi Gov College
Board : Dhaka
Group : Commerce
Year of Passing : 2004
Result : 2nd
Class
Higher School Certificate (H.S.C.)
Institute : Narshingdi Gov College
Board : Dhaka
Group : Commerce
Year of Passing : 2001
Result : 1st
Class
Secondary School Certificate (S.S.C.)
Institute : Bhuiyam High School
Board : Dhaka
Group : Science
Year of Passing : 1999
Result : 1st
Division
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3. Industrial Attachment: I have Successful completed the mobile training on all mobile from 1st
March, 2003 to 04th
June-
2003 under Tarang Barta Mobile Training Institute Mirpur, Dhaka, Bangladesh.
Language Proficiency: Excellence speaking & writing in Bengali as well understanding & workable knowledge in
English.
Computer Skill:
• Operating Systems: Windows XP, Windows 2000 Server, Dos.
• Application Programs: Have an excellent skill about MS Word, MS Excel and MS Power Point.
Others: Fluent in E-mail & Internet Surfing.
Operating System: MS DOS and Windows 98, Windows 2000 and Windows XP, Windows 7.
INTEREST
Internet browsing, hearing music, playing and watching cricket
PERSONAL DETAILS
Name : Tanvir Islam
Father’s Name : Md Jahangir Hossain Bhuiyan
Mother’s Name : Mafruda Hossain Bhuiyan
Religion : Islam
Nationality : Bangladeshi
Marital status : Married
Date of Birth : 05th
Dec 1984
Permanent Address : Village: Bhuiyam Post: Deputibari Thana + District: Narshingdi
Present Address : GA-2/3, Mohakhali, Dhaka- 1212
Blood Group : A (+ve)
ID NO : 6816021757175
TANVIR ISLAM
SIGNATURE
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