PROFESSIONAL SUMMARY Has a rigid experience in installing, maintaining telecommunications equipment for the transmission of cellular broadband; operation and maintenance of remote switching office. Adept at ensuring the quality of connections to allow for seamless date and voice transmission. Specializes in accurate, efficient troubleshooting to quickly resolve issues. CORE QUALIFICATIONS Highly qualified Telecommunication professional with experience in troubleshooting operational, expansion – switching, routing, upgrades, interconnections, business forecasts, integration or launching of new products, services or applications operations and maintenance. Strong organizational and analytical skills. Successfully accomplished multiple large scale and upgrade/expansion projects. Expertise in planning of expansions, implementation, technical coordination, monitoring, tracking and documentation. Worked on and led several projects including the Remote Switching Office (RSO), Motorola ATCA Melody System and Next Generation Dispatch (NGD), Net Dispatch Messenger (NDM), Dispatch IP Gateway (DIG), Unified Push-to-talk Product (UPP) and Terrestrial Trunked Radio (TETRA) System and among others.

1. MICHAEL FLAVIANO
Al Wazarat Area, Riyadh, KSA 12522 · +966538044705
· michaelflaviano0512@gmail.com ·
To learn and develop as an individual and provide meaningful contribution to the growth of the
company.
Summary of Qualification
20 years of solid experience in the telecommunications industry. Worked on and led several
projects including the Remote Switching Office (RSO), Motorola ATCA Melody systems and Next
Generation Dispatch (NGD), Net Dispatch Messenger (NDM), Dispatch IP Gateway (DIG) and Unified
Push-to-talk Product (UPP).
Currently involved in the Terrestrial Trunked Radio (TETRA) systems as an on the job trainee.
EXPERIENCE
2004 – 2017
CORE NW O&M SR. ENGINEER, PUBLIC TELECOMMUNICATION CO. – PTC BRAVO
❖ Supervises in the staging, commissioning, administration, operation and maintenance of the following
Motorola iDEN network elements:
➢R10K & R12k Tandem Dispatch Application Processor ➢ (APD) Advance Packet Duplicator
➢(NDM) Network Dispatch Messenger ➢ (iBSC) iDEN Base Station Controller
➢(MDG) Metro Data Gateway ➢ CPX1205 (iDAC) iDEN Digital Access Controller
➢Cisco MGX8850 Wide Area Switch ➢ Cisco (CWM) Metro Packet Switch
➢Motorola ATCA Melody Systems ➢ Melody (NGD) Next Generation Dispatch
➢(DIG) Dispatch IP Gateway ➢ (UPP) Unified Push-to-talk Product
➢Wave 7000PTT ➢
❖ Provides first level support on the following network elements within the Mobile Switch Office (MSO)
➢Nortel DMS-100 (MSC/HLR) ➢ Sun Ultra 60 (OMC-R)
➢Next Generation OMC (NGO) ➢ Martis DXX Digital Access Cross-Connect
Systems (DACCS
➢Tellabs 8100 SHD ➢ iDEN Surveillance Gateway (iSG)
➢SS8 Network Short Message System Center (SMSC) ➢ Glenaryre Modular Voice Processor (VMS)
❖ Leads section department in troubleshooting operational and upgrade related issues.
❖ Supervises, implements expansion project and software upgrades.
❖ Conduct trainings and presentations of related projects and expansion within the group upon
completion and acceptance.
❖ Works for continues improvements of existing procedure of operation and maintenance, system
health checks and performance monitoring of equipment and networks.
❖ Properly tracks issues, action items, deliverables, bulletins and alerts, equipment End of Software
Support (EOSS) and End of Life (EOL) on a timely manner.
❖ Takes lead in coordinating with other operators, vendors and suppliers on interconnection,
troubleshooting, integration or product launch, services or application
❖ Determines optimum inventory levels and types of spare, test sets and consumables. Monitors
available stocks, forecasts and identifies budget requirement (HARDWARE AUDITS)

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❖ Ensures redundancy of critical network infrastructure and fault tolerance of key nodes.
❖ Monitor core networks Key Performance Indicators (KPIs) and capacity and provides regular forecast
for network sizing to prevent network exhaustion and congestions.
❖ Plans and implements data fills on iDEN network elements via AIRGEN and prepares it for
downloading.
❖ Ensure EBTS sites and NEs restoration efforts are done on a timely manner.
❖ Monitors outage troubleshooting methodology and performance.
❖ Ensures proper escalation is done for critical issues.
❖ Develops baseline before and after the upgrade and network expansion.
❖ Troubleshoots packet data and IP related issues.
❖ Develops MOPs for upgrade, expansion and operation procedures.
❖ Ensures proper escalation is done for critical issues.
❖ Ensures billing back-ups are done properly and on time and are stored in their respective media and
servers.
❖ Accepts other tasks as directed by department manager that falls within the scope of competence,
skills and training provided.
❖ Leads in testing and acquisition of base line data of new platforms, products, services and issues.
Provides documentation and recommendation to improve and streamline the process.
❖ Took the lead in performing alpha testing for the inter – GCC (iPTT) International Push-To-Talk
between Bravo-KSA and XPRESS – Jordan
❖ Performs first and second level support once the iPTT system is in commercial status.
1999 – 2004
SWITCH ENGINEER, NEXT MOBILE INC (NEXTEL – PHIL)
❖ Provided support on (MSO) Mobile Switch Office related issues and outages.
❖ Administers as well as directs the operation and upgrades of the following databases (iDEN
Dispatch Network):
➢ Motorola (TDAP) Tandem DAP ➢ Advance Packet Duplicator (APD)
➢ Cisco IGX 8400 ➢ Cisco CWM (Metro Packet Switch)
❖ Implemented system design and modifications for future expansion
❖ Operated and maintained the following NEs ensuring total network availability and provided first
level assistance during version upgrades and expansions.
➢ Nortel DMS-100 (MSC/HLR) ➢ Motorola Base Station Controller (BSC)
➢ Tekelec CF – 00 Eagle Signal Transfer Point (STP) ➢ Titan 523e Digital Access Cross Connect
System (DACCS)
➢ Martis DXX Digital Access Cross Connect System
(DACCS)
➢ ADC Newnet Short Message System Center
(SMSC)
➢ Glenayre modular voice processor (VMS) ➢
❖ Prepared flash report on MSO equipment reliability and status daily.
❖ Coordinated with field personnel in troubleshooting EBTS site by providing real time status, traffic
and parameters.
❖ Planned and implemented data fills on MSO network elements via AIRGEN and prepared it for
downloading.
❖ Performed IREG (International Roaming Expert Group) tests with foreign operators prior to
international roaming launch
❖ Monitored call routing and translation to ensure proper operation of network roaming features.
❖ Formulated routine and procedures to be implemented in the operation and maintenance of the
switching office.

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EDUCATION
1990 - 1996
B.S. IN ENGINEERING MAJOR IN ELECTRONICS AND COMMUNICATIONS,
LYCEUM OF THE PHILIPPINES UNIVERSITY
TRAININGS AND SEMINERS ATTENDED
➢ Tellabs 8100 SDH Products Helsinki, Finland
➢ Packet Data Operation and Maintenance Motorola Campus Schaumburg, IL USA
➢ MSO Expansion/AIRGEN Motorola Campus Schaumburg, IL USA
➢ ESMR SS7 Translation Motorola Campus Schaumburg, IL USA
➢ Cisco MGX Operation and Maintenance Riyadh, KSA
➢ Motorola iBSC Operation and Maintenance Riyadh, KSA
➢ Dispatch Application Processor (O&M) NCPI, Philippines
➢ Signaling Transfer Point (STP) NCPI, Philippines
➢ iDEN Ovierview Motorola, Philippines
➢ Tian 523e/Martis DACCS O&M Tellabs, Philippines
➢ CAS/CSS Signaling Wandel & Goltermann, Philippines
➢ ADC Newnet SMS Operation and Maintenance NCPI, Philippines
➢ PHILCOMSAT, Earth Station (Plant Visit) Angono, Rizal, Philippines
➢ Fiber Optics CERTC, Philippines
➢ Cellular Telephony CERTC, Philippines
➢ Cable TV Sky Cable, Philippines
ACCREDIATIONS
➢ Professional Regulations Commission board passer in the Electronics and Communications
Engineering Exam
➢ Professional Regulations Commission License no. 13819
PROFESSIONAL MEMBERSHIP
➢ IECEP – Institute of Electronics and Communications Engineer of the Philippines
1996 – 1999
JUNIOR TRANSMISSION ENGINEER, INFOCOM INC, (INFOPAGE)
❖ Performed central and site installation of paging stations. Ensured proper network integration
upon key-up and performs preliminary area drive testing to determine the station footprint.
❖ Monitored radio transmitter status of all remote stations daily.
❖ Prepared technical plans for antenna orientation and signal optimization.
❖ Analyze and present recommendations and solutions for fast and immediate response to customer
coverage needs
❖ Configured and troubleshoot the following paging central equipment:
➢ Motorola Nucleus Link and Paging Transmitters ➢ C-Net Platinum (FLEX) systems
❖ Supervised contractors on all remote station installations.
❖ Conducted test propagation on both citywide and nationwide coverage.
❖ Prepared Transmission Survey report.

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SKILLS AND ABILITIES
I am conscientious, optimistic, self-motivated and a reliable team player. I am calm under pressure
and able to prioritize workloads.
Quick learner with positive work ethics, energy and enthusiasm, initiative and problem-solving skills.
I can relate well to all levels of organization, and has excellent interpersonal, organizational and
communication skills.
REFERENCE
Bonifacio Gepielago
MSO Manager – PTC Bravo
Email: Bonifacio.gepielago@bravo.sa

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