Matthew Gatfield is a project manager seeking new opportunities. He has over 3 years of experience managing projects for the NEW Devon Clinical Commissioning Group, including leading the transfer of spinal patients to a new provider and analyzing referral trends. Previously he worked in customer service roles in the leisure industry, and has experience managing horse yards and teaching riding. He holds qualifications in business administration and has started a bachelor's degree.

1. CurriculumVitae MatthewGatfield
14/04/1992
99 LadysmithRoad
Plymouth
PL47NW
07447075345
matthewgatfield@hotmail.co.uk
Linkedin prof ile
An ambitious,resilientandadaptable projectmanagerseekinganew opportunity.
Recognisedbycolleaguesforbeingtenaciousinthe pursuitof success,alignmenttobusiness
strategyand improvementtoservice delivery.
NEW Devon Clinical CommissioningGroup - Devon Referral Support Services
October 2015- ongoing:Assistant ProjectDeliveryManager
 Projectsupportto the plannedcare control centre to deliver the demandmanagement
programme for15/16 of QIPPschemes
 Facilitation, developmentandsupportforpan Devon successregime workstreamsacross
the full range of specialties,specialisinginorthopaedicsandspinal servicesfor16/17
including:
o Projectscoping
 Financial andoperational impactassessments, acrossbothprimaryand
secondarycare
o Planning
 Projectphasingandresource deployment
 Communications
o Delivery
 Change implementationandmanagement
 Riskand issue monitoring
 Staff trainingandsupport
o Projectreviewandbenefitsrealisation
 Reportingandrecommendations
 Lead projectmanagerforthe transferof providerforelective spinal patients fromPHNTto
RamsayHealthcare(Apr2016)
 Leaderindeveloping the DRSSoutof areareferralsprocess togetherwith senior
commissionersandthe individual fundingpanel
 In depthanalysisof referral andactivitytrendsusingSUSand contract data to support
successregime operationaldeliverygroup objectives
 Productionof indepthreportsforexecutive programmeboard
 Deliveryof dataqualityandperformance monitoringtoolsforthe operational team
 Internal processmappingandservice improvement

2. NEW Devon Clinical CommissioningGroup- DevonReferral Support Services February 2013 -
October 2015: PatientChoice Facilitator
Referral coordinatorforpatientsresidentisNEWDevonCCG,SouthDevon& Torbay CCG and
KernowCCG.Workingwithinalarge team of call handlersto:
 Triage referralsinline with various commissioningpolicies
 Offerpatientschoice againstprovideracceptance criteria
 Provide excellentservice topatients andactas a central informationpoint
 Specialty projectworkwithinrheumatologyandorthopaedicstosupport DRSSproject
developmentteam
OMG Plymouth-ImpactLeisure LTD December2013- July2014 January 2015-April 2015
Shiftsupervisor
 Preparationandservingof alcoholic/nonalcoholic beverageswithinlicensinglaw
 Customerservice, upsellingwhere appropriate
 Providingmanagementtoothermembersof staff onshifttoensure all dutiesare carriedout
effectivelyandina timelymanner
 Dealingwithcustomercomplaintsandattemptingtoresolvethese usingowninitiative and
discretion,escalatingto the managerwhere appropriate
 Providingtrainingandsupporttonew membersof staff toensure brandstandardsare
maintained
 Ensuringthe safetyof those attendingthe venue bycoordinatingwithsecuritystaff as required
 Social medianetworkingandpromotions.
Zeros Nightclub- February2013- May 2013 : Bar supervisor
 Eventsand promotions
 Shiftmanagementtostaff
Elite Sport Horses February 2012-September2012- Yard manager and Salesrider
Managing the welfare of upto30 horsesat one time
 Yard diary managementincluding appointmentbookingand liaisingwithvets/farriersetc.
 Travel across the UK to competitions,assistedinthe preparationhorseswhichwere usedin
the modernpentathlonatthe London Olympics2012
 Salesbasedenvironment: directlyinvolvedinthe salesprocess,presentinghorsestoclients,
talkingthemthrough varioushorsesandattemptingtosecure saleswhere possible,thiswas
bothalone and inconjunctionwiththe businessowner
Stidston Equestrian-November2011- February 2012. February 2013-January 2014: Assistant
Ad Hoc role. Assistinginthe trainingof unbrokenhorsesandteaching clientsaswell assistinginthe
cleaningoutetc.of the horsesonthe yard.
Little Blagdon liveryJune 2011 – August 2011: Yard manager
Temporaryyard managerall yard/clientresponsibilities
FollyfootEquestrianCentre 2005-2011: Associate
General publicclients acrossall age/abilityranges. Role includedhorse preparation,leadingout
membersof the publicontreksand alsoassistingwiththe regularSaturdayclub,helpingyounger
childrenlearntoride,andensuringall the ponies/equipmentwere presentable andclean.

3. Qualifications
*Looking to complete an Association of ProjectManagers or similar qualificationinthe near
future*
 NVQ 3 in Businessand Administration2013 deliveredbyETS (education,trainingand skills
Exeter)
 NHS introduction to finance awarded by HFMA
 Professional developmentcoaching
 InitiatedaBA honoursdegree atPlymouthuniversitySeptember2011 (leftdue to
bereavement)
 A2-Levels:BidefordCollege 6th
Form
B-Businessstudies
C-Biology
C-Geography
 GCSE’s: BidefordCollege
A-History, Geography(higher),physics, biology
B-Englishlanguage,chemistry
C-Englishliterature, mathematics(higher), businessstudies
D- French