This curriculum vitae summarizes the professional experience and qualifications of Lidia Proença. She has over 20 years of experience in administrative and secretarial roles, primarily within the paper and pulp industry. Her experience includes positions as an Administrative Assistant, Secretary, and Office Services Coordinator at Sappi Southern Africa. She also has qualifications in secretarial studies and office administration.

1. [Type text] [Type text] [Type text]
qwertyuiopasdfghjklzxcvbnmq
wertyuiopasdfghjklzxcvbnmqw
ertyuiopasdfghjklzxcvbnmqwer
tyuiopasdfghjklzxcvbnmqwerty
uiopasdfghjklzxcvbnmqwertyui
opasdfghjklzxcvbnmqwertyuiop
asdfghjklzxcvbnmqwertyuiopas
dfghjklzxcvbnmqwertyuiopasdf
ghjklzxcvbnmqwertyuiopasdfgh
jklzxcvbnmqwertyuiopasdfghjkl
zxcvbnmqwertyuiopasdfghjklzx
cvbnmqwertyuiopasdfghjklzxcv
bnmqwertyuiopasdfghjklzxcvbn
mqwertyuiopasdfghjklzxcvbnm
qwertyuiopasdfghjklzxcvbnmq
wertyuiopasdfghjklzxcvbnmqw
ertyuiopasdfghjklzxcvbnmrtyui
opasdfghjklzxcvbnmqwertyuiop
asdfghjklzxcvbnmqwertyuiopas
dfghjklzxcvbnmqwertyuiopasdf
Curriculum Vitae
Lidia Maria Proença

2. Curriculum Vitae: Lidia Proença Page 1 Updated 29 April 2016
PERSONAL DETAILS
SURNAME Proença
FIRST NAMES Lidia Maria
ADDRESS 75 Hertsel Avenue, Oakdene, 2190
CONTACT NUMBER 082 467 2348 (Cell) / 079 517 2333 (Husband)
E-MAIL ADDRESS Lidia.Proenca@sappi.com
DATE OF BIRTH 18 April 1968
IDENTITY NUMBER 680418 0046 087
HOME LANGUAGES English, Portuguese
NATIONALITY Portuguese
MARITAL STATUS Married
CHILDREN Two
DRIVERS LICENCE Yes (Code 8)
STATE OF HEALTH Excellent
PERSONALITY TRAITS  Highly organised and practical
 Self-starter and anticipates requirements
 Strong admin, organisational & secretarial skills
 Attention to detail
 Customer Service Delivery focussed
 Professional
 Excellent telephone, communication and
interpersonal skills
 Conscientious and efficient
 Tactful and diplomatic – strong ethics and
integrity / confidentiality
 Resourceful and creative
 Dependable team player

3. Curriculum Vitae: Lidia Proença Page 2 Updated 29 April 2016
EDUCATIONAL BACKGROUND
HIGH SCHOOL ATTENDED
THE HILL HIGH SCHOOL
1981 – 1985
HIGHEST STANDARD PASSED Matric – 1985
SUBJECTS PASSED
English D (HG)
Afrikaans D (HG)
Biology C (HG)
Physical Science C (SG)
Accountancy D (SG)
TERTIARY EDUCATION
COLLEGE ATTENDED
KELLY GREENOAKS SECRETARIAL
COLLEGE & FINISHING SCHOOL - Johannesburg
PERIOD OF ATTENDANCE January 1986 - December 1986 (Full-time)
DIPLOMA OBTAINED Secretarial Diploma (1986) (1-year)
SUBJECTS PASSED
(*) With Distinction
 Typing
 Shorthand (*)
 Word Processing (*)
 Business English
 Business Afrikaans
 Public Relations
 General Office Procedures
 Tourism & Travel Course
 Home Management & Entertainment
COLLEGE ATTENDED BIRNAM BUSINESS COLLEGE - Birnam
PERIOD OF ATTENDANCE May 1989 for 10 weeks (evenings only)
DIPLOMA OBTAINED Office Practice for Legal Secretaries (1989)
COURSES ATTENDED
 Online: Minute Taking At Meetings: 8 Apr 2016
 7 Habits of Highly Effective People: 14-16 Oct
2015
 IEFA: Emergency First Aid Level 1 – Sept ‘13
 BRAIN POWER: Peak Performance Training –
1 day - 13 June 2013
 FIRE-FIGHTING & EVACUATION MODULE by
FPASA: 9 May 2013 – 1 Day
 BECOMING THE BEST TEAM SECRETARY OR
ADMINISTRATOR by Biztech 24 – 25 Nov 2008
 INTRODUCTION TO PRINTING COURSE
Cross Media Training Centre: 26 Nov 2002
 PRESENTATION IS EVERYTHING
by Paul du Toit. 8 - 9 Oct 2002
COMPUTER LITERACY
 ICDL – International Computer Drivers Licence
(July 2004)
 SAP R/3 4.6: Procurement Process and Cost
Centres Reporting
 SHP – R/3 Production – Procurement on SAP
 Windows XP Professional 2007; MS Word,
Excel, Powerpoint, Outlook and Internet.
o Word: Most proficient
o Powerpoint: Proficient
o Excel: Least proficient
 MS 2010 & MS Windows XP Professional and
Windows 7 Professional.

4. Curriculum Vitae: Lidia Proença Page 3 Updated 29 April 2016
 MS Office 2013
EMPLOYMENT HISTORY
NAME OF COMPANY
Sappi Southern Africa Ltd
48 Ameshoff Street, Braamfontein, 2017
Permanent position
PERIOD OF ATTENDANCE 1 January 2014 - current
POSITION HELD
Secretary to IT Director and Team
 From Jan 2016 (included additional duties of
Office Services Co-ordinator).
TELEPHONE NUMBER (011) 407 8429
DUTIES AND RESPONSIBILITIES
Main purpose of position: To support the
IT Director and hisManagement Team with full
secretarial and administrative dutiesasfollows:
 Manage IT Director’s diary via Outlook.
Ensure that the Annual Sappi Exec calendar is
kept up-to-date and diarised accordingly.
 Keep his Outlook contacts updated.
 Screen all incoming calls and record
messages.
 Manage IN and OUT trays.
 Manage local and international travel, forex
requirements and visa administration for IT
Director and team. Assist other staff members
with group bookings.
 Co-ordinate, collate and compile Quarterly
Board Papers with input from Management
Team and submit to IT Director for final editing
and submission.
 Preparing Agenda and compiling presentations
for Quarterly Management Reviews.
 Keep IT Management team abreast of
developments and commitments. Remind
them of deadlines to action requests.
 Arrange onsite and offsite meetings, venues,
activities, restaurants for IT Management
and/or Sappi Global staff and external service
providers.
 Provide support to Sappi international staff
(Didier, Klemens) whilst here at Head Office.
 Arrange internal and external functions – using
Sodexo and Norma for catering.
 Arrange/co-ordinate tickets for theatre events.
 Co-ordinate annual RIS Management Dinner.
 Ordering of coffee and filters from Sodexo for
IT staff and Help Desk.
 Ordering of business cards.
 Collection of payslips and distribution thereof.
 Distribution of Proteus telephone reports and
liaison with Gene Joel on any related
problems.
 Telephone problem-shooting: Liaising with
Gene to restore.

5. Curriculum Vitae: Lidia Proença Page 4 Updated 29 April 2016
 Processing numerous purchase requisitions
and payments on SAP and following-up on
invoices.
 Processing of payment requisitions through
Shared Services and sending remittances to
vendors.
 Requesting documentation from new vendors
and loading vendors onto Metastorm.
 Draft own correspondence to staff and
business partners.
 Arrange parking for clients/visitors and reserve
meeting rooms for meetings. Ongoing
 Procure stationery/office purchases on an ad
hoc basis and collection thereof; ad hoc
errands; arrange flowers; pay for conferencing
etc. using company procurement card and
online transactions.
 Arranging couriering of documentation/goods
through DHL and Skynet.
 Register IT Staff for conferences and courses
and arrange payment of invoices.
 Prepare credit card expense sheets, petty cash
re-imbursements for relevant IT Personnel,
travel claims and overseas travel recons for
authorisation by IT Director.
 Control use of Canteen Card & retain a
summary of expenditure.
 Co-ordination of new IT staff members and
contractors i.t.o. building access, parking,
desks, telephone extension etc. Advise IT,
Security and Switchboard of contractor staff
changes.
 Housekeeping: Responsible for tidiness of
own desk, IT Director’s office, pause area,
notice board and meeting rooms.
 Maintain a structured filing system.
 Liaise with Facilities Manager for any
maintenance required.
 Manage Annual Calendars/Annual Report
distribution to business partners.
 Co-ordinating staff Xmas Cards – sourcing
from a charity and arranging payment and
collection.
 Member of Employee WellnessCommittee –
assisting at H/O with fund raising programmes
and projects – 12/4/2012 – end Dec 2014.
 Floor co-ordinator and Fire Warden.
Additional duties w.e.f. 6 Jan 2016 as Office
Services Co-ordinator
 Health & Safety Meetings (Quarterly)
o Arrange and co-ordinate. Take
minutes.
 Tenant meetings (COJ) – Monthly
o Arrange and co-ordinate. Take
minutes.
 Appointment letters (Ad-hoc)
o Newly appointed emergency staff, i.e.
Floor Wardens, First Aiders and Safety
Reps.
 Emergency procedures (Ad-hoc)
o Update when necessary.
 Administrative duties (Ad-hoc)

6. Curriculum Vitae: Lidia Proença Page 5 Updated 29 April 2016
o Letters, memos, minutes,
presentations, notices etc.
 Staff meetings (Monthly)
o Arrange and co-ordinate (Invites,
Venue, Agenda).
NAME OF COMPANY
Sappi Southern Africa Ltd
48 Ameshoff Street, Braamfontein, 2017
Permanent position
PERIOD OF ATTENDANCE 16 April 2012 – 31 December 2013
POSITION HELD Administrative Assistant to Mike Constancon:
Solutions Delivery Manager (SDM) and Team
TELEPHONE NUMBER (011) 407 8429
DUTIES AND RESPONSIBILITIES
 Diary Management of SDM.
 General support of the team (admin/flights).
 Arranging on- and off-site meetings, venues,
activities, restaurants for management, staff
and external service providers.
 Procurement on SAP - Requisition to Pay
process:
Creating framework orders / purchase
requisitions / newvendor requests / invoice
authorisations and processing paperwork
for payment through accounts department.
 Administration of Mobility Manager – an
application used to provision 3G SIMS and
USBs to users. Processing new requests
through the Service Portal application on the
Sappi Intranet.
 Co-ordinate local and international travel and
Visa administration.
 Order, collect and maintain office stationery.
 Housekeeping
 Provide cover for Director’s secretary when she
is out of office.
 Update weekly movement schedule.
 Maintain structured filing system.
 Registering of IT staff for conferences and
courses and arranging payment of invoices.
 Prepare monthly credit card (AMEX) expense
sheets and Petty Cash reimbursements for
authorisation by Manager, direct reports and
relevant IT personnel.
 Co-ordination of new employees in department
including: building access, parking, desks,
telephone extensions etc.
 Member of the Employee Wellness Committee
– assisting at Head Office with fundraising
projects, annual programmes and projects
 Floor co-ordinator, First Aider and Fire Warden.

7. Curriculum Vitae: Lidia Proença Page 6 Updated 29 April 2016

8. Curriculum Vitae: Lidia Proença Page 7 Updated 29 April 2016
NAME OF COMPANY
FREDDY HIRSCH
1-17 Fortune Street, City Deep, JHB, 2001
Temporary assignment through Kelly
PERIOD OF ATTENDANCE 14 Feb 2012 – 24 Feb 2012
POSITION HELD
PA to Regional Director, Industrial Equipment:
Anton Le Roux
DUTIES AND RESPONSIBILITIES
 The Director’s PA was on leave and I came in
to assist him with typing of numerous
quotations for industrial equipment that
customers required for their businesses or
butcheries.
 Performed secretarial and office admin duties:
E-mail, faxing, scanning, filing and arranging
refreshments for directors’ visitors.
 Handled telephonic queries and redirected
calls to appropriate department/person.
TELEPHONE NUMBER (011) 406 3200
NAME OF COMPANY
WITS UNIVERSITY
Johannesburg
Temporary assignment through Kelly
PERIOD OF ATTENDANCE 26 Jan 2012 – 10 Feb 2012
POSITION HELD
PA to Director of Strategic Planning, who
reported into the Vice Chancellor of Wits
DUTIES AND RESPONSIBILITIES
 This was a tedious assignment. The director
was very capable and did not delegate.
 I performed a traditional secretarial role:
Reception work, typing, telephonic liaison,
e-mail, faxing and photocopying, preparation
of files for meetings and arranging catering for
visitors.
TELEPHONE NUMBER (011) 717 1161

9. Curriculum Vitae: Lidia Proença Page 8 Updated 29 April 2016
NAME OF COMPANY
SAPPI PAPER & PAPER PACKAGING (PTY) LTD
48 Ameshoff Street, Braamfontein, 2001
(Permanent position)
Sappi Fine Paper (Pty) Ltd merged with Sappi Kraft
in 2010 to become SP & PP (Pty) Ltd
PERIOD OF ATTENDANCE 1 February 2002 – 30 November 2011
TELEPHONE NUMBER (011) 407-8111 (Head Office)
POSITION HELD
Marketing Assistant to GM Marketing
(Bernhard Riegler) and his 4 Marketing Managers.
 Have assisted various Channel Managers during
my tenure at Sappi as there were several splits
and merges of channels. Now undergoing
restructure.
 Temporarily assisted the Managing Director from
Mid-July 2008 – Nov 2008 whilst he recruited his
new secretary.
DUTIES & RESPONSIBILITIES
 Responsible for full secretarial and administrative
function.
 SAP - Requisition to Pay process:
Creating framework orders / purchase
requisitions / invoice authorisations on SAP
system and processing this paperwork for
payment through accounts department
 Collating of Cost Centre Analysis from SAP for all
Channel Managers.
 Consolidating monthly reports and weekly
reports.
 Co-ordinating paper orders through Order Flow
for free paper for Trials and Sponsorships.
 Creating, formatting and binding of Powerpoint
presentations.
 Co-ordination of new employees in department.
 Typing and faxing of Price Increase letters.
 Internet Research.
 Organising annual Channel conferences and
team-building activities.
 Assistance with work of personal nature at times.
 General ad hoc assignments.
FRINGE BENEFITS Medical Aid, Prov. Fund, Canteen & Parking.
REASON FOR LEAVING
Retrenchment due to restructuring within the
company.

10. Curriculum Vitae: Lidia Proença Page 9 Updated 29 April 2016
NAME OF COMPANY
UNICELL PAPER COMPANY
1 Power Street, Germiston
(Temporary assignment)
PERIOD OF ATTENDANCE 2001 – Jan 2002
TELEPHONE NUMBER (011) 821 8618
CONTACT PERSON Esmé Pereira
POSITION HELD
 Ad hoc Receptionist
 Secretary to Managing Director
* From 1999 – 2001: Typed from home so that I could be with my children.
NAME OF COMPANY
SAPPI SOUTHERN AFRICA (PTY) LTD
48 Ameshoff Street, Braamfontein, 2001
(Permanent position)
PERIOD OF ATTENDANCE 6 March 1995 - 10 December 1998
TELEPHONE NUMBER (011) 407-8111
POSITION HELD Secretary to Legal Department
PACKAGES & APPLICATIONS
Windows 95; MS Exchange (E-mail);
MS Word v.6 and 97; MS Powerpoint; MS Publisher,
WordPerfect (1995).
DUTIES AND RESPONSIBILITIES
 Responsible for a full secretarial and
administrative function in the department.
 Extensive word processing and dictaphone
typing to process the high volume of legal
contracts, correspondence and other
documentation.
 Responsible for maintenance of computer
hardware and software.
 Maintained archive of legal precedents.
 Liaised with officials and employees both within
and outside the Sappi Group to obtain
information for contracts and other legal
documents being prepared.
ACHIEVEMENT AT SAPPI ON 1 DEC 1998
Sappi Bronze Award, in recognition of the
achievement of excellence by management and
colleagues.
FRINGE BENEFITS Medical Aid, Prov. Fund, Canteen & Parking.
REASON FOR LEAVING
My child started school in Jan 1999 and I chose to be
a stay-home mom. *

11. Curriculum Vitae: Lidia Proença Page 10 Updated 29 April 2016
NAME OF COMPANY
SAPPI KRAFT (PTY) LTD - Permanent
July 1994 - February 1995
NAME OF COMPANY
ERNST & YOUNG (Accountants) - Temporary
May 1994 - Jun 1994
NAME OF COMPANY
SAPPI MANAGEMENT SERVICES (PTY) LTD -
Permanent
7 Nov 1988 - 31 May 1992
NAME OF COMPANY
SAPPI KRAFT (PTY) LTD – Permanent
1 April 1988 - 6 November 1988
NAME OF COMPANY
FEDERATED INSURANCE COMPANY -
Permanent
29 January 1987 - 29 February 1988
NAME OF COMPANY
C N A - CENTRAL NEWS AGENCY – Holiday Job
22 November 1986 - January 1987
REFERENCES
SAPPI SOUTHERN AFRICA LTD
Tel: (011) 407-8111
1. Deon van Aarde (082 891 4887)
2. Carl Lategan (082 876 7640)
3. Bernhard Riegler – Sappi Austria - +43 1 526 767 553
4. Sundrin Moodley (083 834 6031)
5. Tony Pires (083 234 6039)
6. Paul Bortolan (083 234 5837)
7. Traci McMillan (083 661 8170)
* * * *