This document is Jennifer Osahon Omoregie's CV. It outlines her work experience including positions as a waitress, front office executive, customer service executive, and HR assistant. It also lists her skills, education credentials, and contact information.

1. Jennifer Osahon Omoregie – C.V Page 1
 Waitress Al Ahramat Café, Ajman - UAE
Front Office Executive Polo Luxury, Victoria Island (Lagos – Nigeria)
 Customer Service Executive Olamide NFA Group of Companies, Nigeria
 HR Assistant Kate Travel & Tours, Lagos – Nigeria
STRENGTH
 Excellent communication skills
 Fluent in English and ready to learn new languages
 Proficiency in Microsoft Word, Excel, and PowerPoint
 Ability to work efficiently under pressure
 Ability to organize and prioritize tasks effectively
 Positive outlook in life and bubbly disposition
 Resourcefulness and creativity
 Excellent leadership skills and strong analytical abilities
 Unquenchable drive and profound sense of dedication
 Outgoing and friendly personality
 Thirst for adventure and challenges
 A deep passion for nature and environmental causes
PROFESSIONAL EXPERIENCE
Waitress
Al Ahramat Cafe, Ajman - UAE
Core Duties and Responsibilities
 Responsible for welcoming guests to the cafe and promoting the food and beverage menu whilst
serving/delivering food and drinks to guests.
 Delivering outstanding food and beverage service to customers.
 Greeting all guests, using the guests’ name as often as possible.
 Taking orders from guests and offering advice on the menu.
 Giving guests an accurate bill then taking payment from them in cash or credit cards.
 Ensuring the Cashier Tally Sheets are accurate and any discrepancies are noted and signed by a
supervisor.
 Adhering to all Licensing Laws and Weights and Measure Acts.
 Keeping the Place of Work and surrounding area clean and organized at all times.
 Escorting customers to their tables.
 Removing dishes and glasses from tables, and taking them to kitchen for cleaning.
 Preparing accurate checks that itemize and total meal costs and sales taxes.
Front Office Executive
Polo Luxury, Victoria Island (Lagos – Nigeria)
Core Duties and Responsibilities
JENNIFER OSAHON OMOREGIE
Email: pearljenny1@gmail.com/billycomm36@yahoo.com
Tel: +971556822081/+971561881038 UAE Visa Status: Residence
CAREER OBJECTIVE 
A Customer Care/ Human Resource Assistant/Trainee in Front office, Customer care executive
and Human Resources in order to leverage highly successful 5+ year record and proven ability to
consistently exceed high client satisfaction and Human resource experience for reputable company.
PROFESSIONAL SUMMARY & BACKGROUND


2. Jennifer Osahon Omoregie – C.V Page 2
 Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
 Directs visitors by maintaining employee and department directories; giving instructions.
 Maintains security by following procedures; monitoring logbook; issuing visitor badges.
 Maintains telecommunication system by following manufacturer's instructions for house phone and
console operation.
 Maintains safe and clean reception area by complying with procedures, rules, and regulations.
 Maintains continuity among work teams by documenting and communicating actions, irregularities,
and continuing needs.
 Contributes to team effort by accomplishing related results as needed.
Receptionist Skills and Qualifications:
 Telephone Skills,
 Verbal Communication, Microsoft Office Skills,
 Listening, Professionalism,
 Customer Focus, Organization, Informing Others, Handles Pressure,
 Phone Skills, Supply Management
Customer Care Executive
Olamide NFA Group of Companies – (Lekki, Nigeria)
Core Duties and Responsibilities
 Interact with guests and provide assistance
 Ensure there is no backlog in the Hotel
 Report to my superiors if any complain from the guests
 Ensure that all team members are working together for the better of the Hotel and the guests
 Responded promptly and answered/resolved customer inquiries and complaints.
 Investigated and resolved service issues and/or product problems.
 Managed customers’ database accounts, performed customer verification and processed applications,
orders and requests.
 Worked with administration: forwarded requests and unresolved issues to the designated resource by
communicating and coordinating with internal departments.
 Kept records of customer interactions and actions taken, including – transactions, comments, inquiries and
complaints.
 Supplied customers with written responses and information and followed up on customer communications.
Front Desk Executive
The Blowfish Hotel, Victoria Island, Lagos - Nigeria
Core Duties and Responsibilities
 Welcome and register guests and offer them services and room rates
 Handle guest check in and checkouts professionally and in a welcoming and specialized manner
 Issue room key and forward instructions to Bell Person
 Make changes and confirm reservations by means of the Lodging Management Systems
 Keep records of room availability and guests’ accounts
 Post charges of food, room, liquor and telephone to system and manual ledger
 Maintain the hotel’s high standard of service and hospitality
 Provide the maximum quality of service to the guests
 Verify that all updated reports have been run
 Date stamp, arrange, and track incoming mail
 Dealing with late arrivals and assisting with early check-outs.

3. Jennifer Osahon Omoregie – C.V Page 3
HR Assistant
Kate Travel & Tours, Lagos – Nigeria
Core Duties and Responsibilities
 Assisted staff with routine HR related questions, served as the first point of contact for employees –
Assisted company staff in solving HR issues.
 Set up meetings and interview schedules as part of recruitment process – Received applicants and guided
them, functioning as company representative.
 Ordered and managed supplies, ordered office-staff lunches, handled phone calls and messages, incoming
as well as outgoing.
 Handled discrete information related to employee relations, changes in the organization, performances,
appraisals, confidential information issues, and other sensitive HR-related matters.
 Provided employee training and orientation services
 Carrying out large volumes of filing while retaining a good level of accuracy and efficiency.
 Maintaining an effective administration system.
 Rapidly responding to and resolving any administrative problems.
 Managing related legislative, regulatory and compliance issues.
 Running the company reception area.
 Coordinating office procedures.
 Making sure that information is quick and easy to locate.
 Ordering and maintaining office stationery and equipment.
 Receiving and redirecting telephone calls.
EDUCATIONAL SUMMARY
Higher National Diploma (HND) in Business Administration 2012
Auchi Polytechnic, Auchi – Nigeria
TRAINING
• Problem Solving
• Team Work
• Time Management
• Negotiation Skills
COMPUTER SKILLS
• Windows™: (7™, Vista™, XP™)
• Microsoft Office™: (Word™, Excel™ PowerPoint™ Project™)
• Opera
• Internet Navigation & E-mail
PERSONAL PROFILE 
 Date of Birth: June 21st,1985
 Nationality: Nigerian
 Marital Status: Single
 Languages English and 2 African Languages
REFEREES 
Available Upon Request