This document contains Giulia Gentili's personal and professional details. She has a Diploma in Accredited Management and Leadership from IME in Perth (2014). She holds a Degree in Economy of Tourism from the University of Bologna (2007-2011). Her work experience includes positions as a waitress, bartender, restaurant manager, and receptionist in Australia, California, London, and Italy. She is fluent in English and Spanish and has strong teamwork, communication, and adaptation skills.

1. Personal informations
Name GIULIA GENTILI
Address 162 A Vincent St., North Perth, 6006
Phone 0475077726
E-mail sololagiulia@gmail.com
Education and training
Dates June 2014 – December 2014
Title of qualification awarded Diploma of Accredited Management and Leadership course.
Main professional competence Management development and Leadership skills, including increase productivity in the workforce
and efficiency, gain respect, make employees feel valued and enhance loyalty to a company.
Name and type of organization
providing education and training
IME - Inspire Motivate & Engage, Perth.
Dates 2007 – 2011
Title of qualification awarded Degree in Economy of Tourism, International certificated of quality “TEDQUAL”,
Hospitality and Tourism
Main professional competence Science Economy and Business Management.
Name and type of organization
providing education and training University of Bologna - Economy of Tourism, Rimini (Italy).
Dates 2002 – 2007
Title of qualification awarded Scientific Bachelor
Name and type of organization
providing education and training
High School “Liceo Città di Piero”, Sansepolcro (AR) Italy.
Dates Nov 2012 – May 2013
Title of qualification awarded English Certificate
Main professional competence Upper intermediate level.
Name and type of organization
providing education and training
University of California, Berkeley.
Dates Sep 2010 – Mar 2011
Title of qualification awarded Spanish Certificate, Erasmus program.
Main professional competence Upper Intermediate level.
Name and type of organization
providing education and training
University of Las Palmas de Gran Canaria, Spain.

2. Professional informations
Dates July 2014 – October 2014
Occupation or position held Waitress, Bartender, Barista
Main duties and responsibility Very busy restaurant where I was able to work without be supervised. I have covered all roles
during the service, leaving customer and managers very satisfied.
Name of employer Cott & Co – Fish Bar, Cottesloe Beach Hotel, Cottesloe beach.
Dates April 2014 – July 2014
Occupation or position held F&B Attendant
Main duties and responsibility OPUS Restaurant is one of the Perth's most glamorous dining experience. The service is very
attentive to details and customer service.
Name of employer OPUS Restaurant at “The Richardson Hotel & SPA” Perth's Luxury Boutique Hotel,
32 Richardson St, West Perth.
Dates June 2013 – November 2013
Occupation or position held Restaurant Manager
Main duties and responsibility Organize shifts of the other servers, responsible for booking and customer service, managing
and leading staff team of up to 10-15 staff, assist in recruiting and appointing new team
members, train existing and new team members in all facets of FOH operations.
Name of employer Davenport Roadhouse, Santa Cruz (CALIFORNIA).
Dates October 2012 – June 2013
Occupation or position held Waitress, receptionist, hostess
Main duties and responsibility Welcome customers and professional service on the floor.
Name of employer Belli Osteria, Berkeley (CALIFORNIA).
Dates Feb 2012 – Sep 2012
Occupation or position held Chef de rang
Main duties and responsibility Responsible for a floor area in a very competitive restaurant of the multi-starred Chef Bruno
Barbieri.
Name of employer Cotidie Restaurant, LONDON.
Dates Winter season 2011/2012
Occupation or position held Waitress, Bartender
Main duties and responsibility Engaged in floor management in a very busy winter season in a 5 luxury stars Hotel in the Italian
Alps.
Name of employer Hotel Savoia, San Martino di Castrozza (Italy).
Dates Sep 2007 – Nov 2011
Occupation or position held Hostess, promoter, receptionist, translator, customer assistant
Main duties and responsibility In these years I was attending University. In this period I worked with some agencies at the
RIMINI FAIR. My duties were different depending on the theme of the exhibitions and I had to
supervise the stands I’ve assigned for, welcome customers, in some case I used to sell products,
advertise events in which I worked and sell tickets.
Name of employer Rimini Fair, Rimini (Italy).

3. Dates Apr 2011 – Sep 2011
Occupation or position held Public Relation’s Office Secretary, inter-ship at the University I was attending
Main duties and responsibility Answer to the phone, addressing the concerns of the all students, organizing documents,
making appointments and establishing dates and details of some events.
Name of employer University of Bologna, Rimini (Italy).
Dates Sep 2010 – Dec 2010
Occupation or position held Training as a secretary in a home cinema
Main duties and responsibility I worked closely to the director, set up telephone appointments, laying out files and helping him
in some draft of movie-going.
Name of employer Niumba Production, Rimini (Italy).
Dates 2003 – 2007
Occupation or position held Waitress
Main duties and responsibility I was attending the High School and I was working in the weekends and summer season. Here I
had a range of roles from commis to chef de rang and I learned to handle customers.
Name of employer Macondo Restaurant, Sansepolcro (Italy).
Personal skills and
competences
Mother language Italian
Other languages Fluent English and Spanish
Languages experiences and
skills
From September 2010 to March 2011 I studied in Spain for 6 months, at the University of Las
Palmas De Gran Canaria, where I learned the Spanish language. Then, from February 2012 to
September 2012 I lived in London where I had my first encounter with the English language that I
improved during my experience in California where I lived for one year. Furthermore, I attended
the University in Berkeley and I worked as waitress in a beautiful restaurant; it was a way to
perfect the English language. After this experience, I've been traveling around Mexico for 3
months before to come to Australia.
Personal skills Good team working, either in the academic context (research projects, writing term papers), or in
sport activities. I have a strong capability of adaptation in different context and relationship with
new people. While I was at the University, I held numerous exhibitions of projects in the
classroom where I was able to organize oral presentations and to talk with fluency to audiences.
I am a careful observer, I have critical thinking skills, strong sense of synthesis and practical. At
work and study, I work with precision and curiosity. I am a determined person in achieving goals.