Mahmoud Mohamed yassin is seeking a new job where he can utilize his qualifications and develop his skills further. He has over 4 years of experience working in customer service roles for Majid Al Futtaim Cinemas and Vodafone Egypt. He holds a BA in Law from Mansoura University and is fluent in English and Arabic with strong communication skills.
To work for an organization which provides me the opportunity to improve my skills and knowledge to growth along with the organization objective. An enthusiastic fresher with highly motivated and leadership skills having bachelors of engineering diploma in civil Engineering.
00 resume of site supervisor (Pipeline & welding)Mohammad Khan
Result-oriented with a fast-learning curve and an ability to take calculated risks, defining business mission and integrating resource strengths to deliver impeccable performances aligned to overall objectives .A dynamic professional offering over 15 years in the field of Site Supervisory position for (Pipeline), Erection in Pipeline, in Oil & Gas, Refinery, Petrochemicals, & Power Plant in Saudi Arabia, U.A.E, Kuwait & India for Various Eng. Construction Projects.
A Mid-level HR Professional resume aimed at helping others to learn, apply their skills in preparing their Resume's in an Excellent and attractive manner, and take a benefit form this format.
To work for an organization which provides me the opportunity to improve my skills and knowledge to growth along with the organization objective. An enthusiastic fresher with highly motivated and leadership skills having bachelors of engineering diploma in civil Engineering.
00 resume of site supervisor (Pipeline & welding)Mohammad Khan
Result-oriented with a fast-learning curve and an ability to take calculated risks, defining business mission and integrating resource strengths to deliver impeccable performances aligned to overall objectives .A dynamic professional offering over 15 years in the field of Site Supervisory position for (Pipeline), Erection in Pipeline, in Oil & Gas, Refinery, Petrochemicals, & Power Plant in Saudi Arabia, U.A.E, Kuwait & India for Various Eng. Construction Projects.
A Mid-level HR Professional resume aimed at helping others to learn, apply their skills in preparing their Resume's in an Excellent and attractive manner, and take a benefit form this format.
1. CV
Subject
I'm seeking a Job where I can utilize and , develop my qualifications
.Educational background and skills
Personal Details
Name Mahmoud Mohamed yassin
Date of Birth 14/08/1989
Nationality Egyptian
Marital Status Single
Military Service Status Exempted
Contact Details
2. Egypt : Damietta 14/Mohamed Abdu St. Alananya road,.
UAE : Ajman , Musherif St. ALtima Building no. 206.
Address
Egypt : Land line: 0020572287057
Work Experience
Company: MAJID AL FUTTAIM CINEMAS LLC
Position: Customer Service Representative (CSR) as call center agent.
Location: UAE , DUBAI , P.O. Box 32625 .
Duration: From 14 august 2014 till present.
Qualifications:
Handling customers from many different cultures and languages tactfully.
Managing customer relationship efficiently while receiving calls.
· Solving and answering all customers refund requests and inquiries professionally.
· Working as a part of a team to ensure customer satisfaction while service level agreements is
met and maintained.
Mobile: 00201003767408
UAE : 00971564266420
Telephone
Mahmoudyassinvox@gmail.com
Shakawa89@hotmail.com
E-mail
Address
Skype hodayaseen89
3. Providing customers with accurate and timely information.
Communicating positively with all involved departments in order to facilitate customers receive
the expected distinguished service.
Making follow-up calls (Feedback) to ensure that the problem was solved on time.
Company: Vodafone Egypt, Ecco outsourcing.
Position: Customer Service Representative (CSR) as call center agent.
Section: 888 account (Inbound &outbound).
Location: Cairo, Ramses, El-Torguman Mall 2nd Floor.
Duration: From 15 October 2012 to 28 February 2014.
Qualifications:
· Managing customer relationship efficiently and tactfully while receiving calls.
· Working as a part of a team to ensure customer satisfaction while service level agreement is met
and maintained.
· Providing customers with accurate and timely information.
· Communicating positively with all involved departments in order to facilitate customers receive
the expected distinguished service.
· Making follow-up calls (Feedback) to ensure that the problem was solved on time.
Education
· University Degree:
· 2006 – 2010
· Faculty of Law - Mansoura University.
· Holds a BA in Law.
· Graduation year: 2010.
· High School :
4. · 2003 ــ 2006
· Damietta Military High School.
· Literary Section ــ Degree off 93%.
Training Courses
Languages:
· Arabic (Mother Language).
· English
· Fluent in speaking, writing, and reading.
· Advanced conversation course at Berlitz.
Computer:
· UNESCO ICDL.
· Microsoft office Package 2010 (word, Excel, Access, Outlook).
Skills
· Good quality of communication and correspondence in English.
· Ability to deal tactfully with difficult situations.
· Ability to work under pressure.
· Ability to work as an effective team member.
· Self-motivated.
5. Activities
· Reading.
· Watching news.
· Drawing.
· Charity.
References
Available upon request.
,Dear Mr
,I hope my qualifications and skills match your requirements
.I would be grateful if I worked with you
Thanks,
Mahmoud Mohamed yassin