This complete deck can be used to present to your team. It has PPT slides on various topics highlighting all the core areas of your business needs. This complete deck focuses on Customer Needs Product Planning Management Analysing Segmentation Community and has professionally designed templates with suitable visuals and appropriate content. This deck consists of total of twelve slides. All the slides are completely customizable for your convenience. You can change the colour, text and font size of these templates. You can add or delete the content if needed. Get access to this professionally designed complete presentation by clicking the download button below. https://bit.ly/3ixc34o

1. Customer
Needs
Your C ompany N ame

2. 10 Different Types of Customer Needs
2
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
05 Packaging
• Easy to open and reseal
• Text Here
10 Standard and Compliance
• Products that are stick to particular set of rules
• Text Here
04
Status and identify
• It include needs which adds to social status of
customers
• Text Here
09
Formulations
• Specific ingredient Products required by
customer
• Text Here
03
Reliability and Durability
• Customer require products that are available
,durable and reliable
• Text Here
08 Sustainability
• Products that do not impact environment
• Text Here
02
Time and Convenience
• The products that are easy to use and saves
time are preferred by customer
• Text Here
07
Integration and compatibility
• Includes product that can be used with other
products
• Text Here
01 Functionality and features
• Customer needs services to fulfil an objective
• Text Here
06 Quality of Life
• Customers that expects healthy menus
• Text Here

3. Customer Need in Product Planning
3
DESIGN CHARACTERISTICS
The
cushioning
and filtering
the engine
vibrations
Absorption
of energy
Torque
capacity
Wearing
and friction
Size and
rotation
volume
Your Text
Here
Your Text
Here
Your Text
Here
Your Text
Here
CUSTOMERNEEDS
Comfort at
engaging
9 1 3 - - - 9 - 3
Progressive starting
of vehicle
3 - - - - - 9 - 3
Does not produce
slipping and
shuddering
3 3 9 9 - - 1 - 1
To produce little
noise
3 - 3 - 3 3 - - 3
Easy to assemble - - - - 3 9 - - 1
Your Text Here - - - - - - - 9 3
Your Text Here 9 3 9 3 3 1 9 3 9
Your Text Here 3 9 9 3 - 3 1 9 3
Your Text Here - 9 1 9 - - - - 9
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

4. 13%
23%
24%
35%
36%
61%
Targeted advertisements
Product recommendations based on my purchase
history/preferences
Personalized product offerings
Faster checkout
Faster resolution to an issue related to a product or service
Promotions, discounts, or other offers Customer Needs in
Retail Shopping
4

5. 5
Customer Needs of
Skincare Products
Based on Age
Aged 20-30
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
Aged 31-45
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
18%
18%
18%
19%
22%
23%
23%
23%
33%
39%
21%
17%
17%
21%
22%
24%
22%
22%
31%
32%
Makeup remover
Facial massage cream
Breast care
Eye mask
Body emulsion
Essential oils
Sunblock/sunsreen
Foot care
Exfoliating facial products
Face mask

6. Customer Needs Process for Raw Data Management
6
Customer
Need
Process
Define Scope
• Mission statement
• Text Here
01
Raw Data
• Interview
• Focus groups
02
Interpret Raw Data
• This slide is 100% editable.
• Text Here
03
Organise Needs
• Make hierarchy
• Text Here
04
Establish Importance
• Surveys
• Quantified needs
05
Reflection on Process
• This slide is 100% editable.
• Text Here
06
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

7. KANO Model for Analysing Customer Needs
7
Satisfaction
Fully Delivered
03 DELIGHTER
02 PERFORMANCE
01 BASIC
Attractive Requirement
• Customer Tailored
• Text Here
• Text Here
Expected Quality
• Self Evident
• Not Expressed
• Apparent
• Text Here
Desired Requirement
• Specified
• Measurable
• Technical
• Text Here
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

8. Methods of Identifying Customer Needs
8
Analysing the competition
Using different Analysing methods like SWOT, one can identify
competitors strength weakness opportunities an s strength
04
Mapping the customer journey
This slide is 100% editable. Adapt it to your needs and
capture your audience's attention.
06
Conduct “ Follow-me” research
This slide is 100% editable. Adapt it to your needs and
capture your audience's attention.
05
Interview the stakeholders
By Interviewing company’s different
department, one can identify customer needs
01
Interviewing the customers
This slide is 100% editable. Adapt it to your needs and
capture your audience's attention.
03
Start with existing data
Reviewing past surveys,
customer database
02

9. Needs Based Customer Segmentation
9
Based on Non-price Factors Based Mostly on Price
End Customer Purchase Decision
DirectCustomerPurchaseDecision
BasedonNon-priceFactorsBasedMostlyonPrice
A
B
C
D
D
Customer who adopt later tend to
make decisions differently;
target segment is now direct and
end customers who make
decisions mostly on price
Text Here
Early adopters, both direct
and end customers, are not
as price-sensitive and make
decisions based on non –
price factors
Text Here
Customer Needs Shift Over Time
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

10. Types of Customer Needs
10
1
3
5
2
4
6
Niche Need
Constant Need
General Needs
Variable Need
Latent Needs
Direct Need
• Needs of small market segment
• Text Here
• Text Here
• Intrinsic to product
• Text Here
• Text Here
• Include all customer
• Text Here
• Text Here
• Need changes with technology
• Text Here
• Text Here
• Require Probing
• Text Here
• Text Here
• Concern about product
• Easy to determine
• Text Here
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

11. Ways to Know Customer Needs and Expectation
11
Customer Needs
and Expectation
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
Gains insight from conversations01
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
Gian insight from community04
02
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
Categorise feedback
03
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
Gaining insight from customer metrics

12. Address
# street number, city, state
Contact Number
0123456789
Email Address
emailaddress123@gmail.com
12
Thank
You