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1. Customer
Lifecycle
Yo u r C o m p a n y N a m e

2. 7 Steps for Customer Lifecycle Management2
2. Customer
• Convert maximum leads to
customers.
• Text here
3. Repeat Purchase
• More lifetime value when customer
keeps repeating purchases.
• Text here
4. Up Trading
• Multiple product portfolio to
boost sales.
• Text here
5. Dissatisfaction
• When customers complaints of
company’s products and services.
• Text here
6. Dormancy
• When customer stop buying the
product from the company.
• Text here
7. Revival
• Revival of dormant and customers
buying from competitors.
• Text here
1. Enquiry
• More leads means more
potential customers.
• Text here
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3. 3
Loss/Churn
• Inevitably in time a company may lose a
customer.
• Text here
Marketing
• Messages are sent to the target market
to attract prospect customers.
• Text here
Customer Acquisition
• Prospects become customers when they
place an order.
• Text here
Relationship Management
• Resell processes increase the value of
existing customers.
• Text here
Customer Lifecycle
Process with Acquisition

4. Text Here
Retention
AwarenessResearch
Engagement
Purchase
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4
Customer Lifecycle Stages in Business Management

5. RETENTION
LOYALTY
ADVOCACY
Engagement
• Provide customer service
through social media.
• Text here
Awareness
• Make customers aware of
the existing brand, product
and services.
• Text here
Evaluation
• Customer prefers to evaluate
products and services.
• Text here
Purchase
• Customers make their final
decision and consider to
purchase the product.
• Text here
Bonding
• Create and emotional bond
with the customer and nurture
the connection.
• Text here
*One bad experience
can lose a customer
*Brand advocates can help
attract new customers
*Optional
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5
Customer Lifecycle with Awareness and Experience

6. 6
Customer Acquisition
• Prospects become customers when they
place an order.
• Text here
Relationship Management
• Resell processes increase the value of
existing customers.
• Text here
Loss/Churn
• Inevitably in time a company may lose
a customer.
• Text here
Marketing
• Messages are sent to the target market
to attract prospect customers.
• Text here
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
Customers Effective Journey in Lifecycle Management

7. Customers Lifecycle Phases with Retention7
1. Reach
• It develops awareness right away.
• Text here
2. Acquire
• Ecommerce acquisition is
very important.
• Text here
4. Retention
• Send relevant and meaningful
messaging to a customer.
• Text here
3. Develop/Nurture
• Keep in contact with the customer
• Text here
5. Advocacy
• Recommend products or
services to friends and family.
• Text here
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8. Effective Customer Lifecycle with Conversion8
1. Reach
• Contact the potential
customer.
• Text here
2. Acquisition
• Convert the customer
into a subscriber and
make leads.
• Text here
3. Conversion
• Make lead to paying
customer and build a
relationship with them.
• Text here
4. Loyalty
• Ultimate goal of a
lifecycle.
• Text here
5. Retention
• Plan to maintain the
relationship and keep
them as recurring
customer.
• Text here
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9. Graph Showing Various Stages in Customer Lifecycle9
Reach
• Contact the potential
customer.
• Text here
Conversion
• Make lead to paying
customer and build a
relationship with them.
• Text here
Retention
• Plan to maintain the
relationship and keep them
as recurring customer.
• Text here
Loyalty
• Ultimate goal of a lifecycle.
• Text here
Acquisition
• Convert the customer into
a subscriber and make
leads.
• Text here
CustomerEngagement
Time
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10. Phases of Customer Lifecycle with Reach and Acquire10
Advocacy
• Recommend products or
services to friends and family.
• Text here
Retention
• Send relevant and meaningful
messaging to a customer.
• Text hereReach
• It develops awareness right away.
• Text here
Acquire
• Ecommerce acquisition is
very important.
• Text here
Develop/Nurture
• Keep in contact with
the customer.
• Text here
03
04
05
02
01
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11. Stages of Successful Customers Lifecycle11
01 Enquiry
• More leads means more
potential customers.
• Text here
02 Customer
• Convert maximum leads to customers.
• Text here
03 Repeat Purchase
• More lifetime value when customer
keeps repeating purchases.
• Text here
04 Up Trading
• Multiple product portfolio to
boost sales.
• Text here
05 Dissatisfaction
• When customers complaints of
company’s products and services.
• Text here
06 Dormancy
• When customer stop buying
the product from the company.
• Text here
07 Revival
• Revival of dormant and customers
buying from competitors.
• Text here
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

12. Contact Numbers
0123456789
Address
# street number, city, state
Email Address
emailaddress123@gmail.com
12
Thank
You